Buy Prescription Glasses Online at Affordable Prices

ReneWilliams Time: 2018-08-31 12:18

Q: How do I select the size of the frame? You have small, medium and large listed? My pupil distance is OD 34, OS 33 and OU 67.

A: Dear customer, you can measure your current frame first, then please choose a frame of similar size on our website.

Lindsay Time: 2018-08-31 11:08

Q: Hi , I want to know how make my prescription with a bi-focal vision. When I try , I can't put the ADD. So , can you help me please ? It's my prescription : O.D. : +0.50 , -0.25 , 075 and +2.00 O.S. : +1.00 , -0.50 , 085 and +2.00

A: Dear customer, you need to choose bifocal first,then you can enter the prescription.

DominicCannon Time: 2018-08-31 10:35

Q: Hello, I have a pair of glasses I received and one of the arms is loose and wobbles, the other arm is in good condition. I submitted a comment a few days ago but haven't hear back. Thank you.

A: Dear customer, we have to tell you that wedid not get your comment before, can you take a photo of the glasses and attach it in the email to show us the problem first?

john Time: 2018-08-30 18:39

Q: hi I just received my husband's glasses and are so big for his head , I have been buying 2 pair of glasses for me and they was awesome, I plan keep using your page cuz I love your glasses, just my husband's glasses are so big his face, is a way you can do some for us????, i gonna be your client for a long time. I apreciate if you can do some for us.The next week I gonna buy my daugther;s glasses too. I gonna be wating for your help , thank you.

A: Dear customer，can you tell me the order number and we need to check it. please let he wear our glasses and take a photo and attach it in the email.After check it, we will solve the problem for you.

TonyaWashington Time: 2018-08-30 17:05

Q: I didn't get a confirmation email about my order but it has been taken out of my account... Please confirm

A: Dear customer, we have received your order number 81808281018402.Your glasses will be shipped out asap.

Silvia Ramos Time: 2018-08-30 16:42

Q: hello I would like to know where my order is already 4 days ago that supposedly has USPS only tell me that it has a label order to be sent and it does not appear that it has been sent I want to know why it is not delivered and I have two weeks I placed the order. ..????????????

A: Dear customer, sorry for keeping you waiting. Because you chose sunglasses which should be personal designed in the factory.We only processed it within less than a week and sent it to you.Please wait and you will receive it within 7-14 business days.

yolonda Wallace Time: 2018-08-30 16:16

Q: Trying to make a new order. Computer is askinge for a pd value. It is 0. It won't accept my order

A: Dear customer,i have written an e-mail to you and told you how to measure PD. Please check your mail box.

Louise Ross Time: 2018-08-30 15:56

Q: Hi do you ship to Scotland and if so how much roughly would it cost. Thanks

A: Dear customer, we can ship to Scotland and if you choose Ups, the shipping fee is $18.95. But we can send to you by usps，it is free shipping.

DebraKerstetter Time: 2018-08-30 14:12

Q: Do you off lenses that can darken when outside

A: Dear customer, we can do photochromic grey and photochromic brown lenses that can darken when outside.

Vee Time: 2018-08-30 13:09

Q: I need to order bi-focal sunglasses. Suggestion? Venitra Clark

A: Dear customer, we can not use sunglasses to be made with bi-focal lenses.

LINdaHensley Time: 2018-08-30 10:05

Q: The Genista frame number is 10086 and my question is: does the lens come with a natural pinkish tint as shown or is that added?

A: Dear customer, the lenses will with a natural pinkish tint. You don\'t need to add it.

Kelly Time: 2018-08-30 07:48

Q: Please help with my rx

A: Dear customer, can you take a photo of your original prescription and attach it in the email? We will read and check for you.

Dajah Time: 2018-08-30 07:44

Q: Hello. My name is Dajah. I was wondering if you have any blue light filters available for your glasses? Thanks

A: Dear customer, we can do Bluelight Protect lenses for you.

TammiNealy Time: 2018-08-30 06:35

Q: What is the english translation of the phrase on the new Kameko round frame?

A: Dear customer, can you take a photo of that frame and attach it in the email?

VioletAlvarado Time: 2018-08-29 12:16

Q: I wanna know the status of my order

A: Dear customer, we would like to tell you that your order is in transit to the US and when it arrives, you can track it on USPS website.

LINdaHensley Time: 2018-08-29 12:10

Q: does the genista handcut frame and lens have a natural pinkish tint to the lens as shown or is that added

A: Dear customer, would you please tell us the frame number so that we can check it for you first?

DorothyTucker Time: 2018-08-29 12:03

Q: Can I get transitional Progressive and prism in a pair of glasses

A: Dear customer, we have to tell you that we do not offer it.

MangeshChamphekar Time: 2018-08-29 10:38

Q: Hello, I just placed an order for two pairs of prescription glasses on your website and the delivery address I entered was 411 Bainbridge Street, Apt 150, Richmond, VA - 23224 USA This is my latest address where I want the glasses to be delivered. But in the Paypal receipt I got to my email my old address was listed (2000 Riverside Dr., Apt 7S, Richmond, VA- 23225, USA) even though my address in Paypal is updated to the one above. Just wanted to let you know. Thanks,

A: Dear customer, we have checked and the address is 411 Bainbridge Street in the order form.

Jennifer Time: 2018-08-29 08:58

Q: My prescription is -8.75-0.50x175 and -7.75-0.50x075. What types of frames will be best considering thickness? Do you have the capabilities to decrease thickness?

A: Dear customer, we would like to tell you that the higher index will help to reduce the thickness.

WandaHernandez Time: 2018-08-29 05:09

Q: How do I get my scrip to bi-focal, wanna order the lilth...in bluesy scrip is on file

A: Dear customer, Concerning your case, you are advised to take a photo of the original prescription with PD from the doctor and attach it in the email so that we can check it for you first.

Kekelavee Time: 2018-08-29 03:23

Q: Pd value is 30mm for LEFT eye & 30mm for right eye found it RICHARD E SMITH need my glasses before SEPTEMBER 10 dis regard earlier comment (901) 644-2030 5:22am Wednesday August 29 2018

A: Dear customer, we have changed the PD to 30/30 and we will rush it for you.

Olivia Time: 2018-08-28 17:23

Q: Why can't I upload a pic to try on a frame? I keep getting an error message.

A: Dear customer, can you tell me the item number or name of frame? I will check for you.

RobertBrown Time: 2018-08-28 16:07

Q: Order ID 2180812120238. We noticed that the lenses in the green Nichols frame did not seem to be seated properly in the frames. So we stopped into our local Costco Optical department. They told us that the lenses were cut too large for the frame and they were unable to seat them properly. When they tried to put them in it causes the frame to roll and will not seat the frames properly. What do we need to do get this taken car of? Thanks for your quick assistance.

A: Dear customer, can you take a photo of the lenses and attach it in the email to show me the problem? Then we will solve the problem for you quickly.

DominicCannon Time: 2018-08-28 15:18

Q: Hello! I received my glasses about a week ago and one of the arms is loose, while the other arm on the glasses is good. I'm concerned that it will break soon. Thank you.

A: Dear customer, can you take a photo of the broken glasses and attach it in the email? We will check it and then solve your problem.

JadeTornio Time: 2018-08-28 10:51

Q: Its still showing its unreceipted? I check multiple times and Prescription is correct

A: Dear customer, i have checked for you and we have received your order. The glasses will be in processing quickly.

Tracey Time: 2018-08-28 07:35

Q: What is the cylinder and axis and is it needed for readers?

A: Dear customer, if you have cylinder and axis values on the prescription for reading, you need to fill in the system. If there are no cylinder and axis values on the prescription, you don\'t need to fill in system.

Jane Time: 2018-08-28 06:24

Q: Hi i clicked the wrong color i want to change the color

A: Dear customer, i check your order, but it has not been paid successfully.You need to check it and continue to pay for the order.Then we will can change color for you.

MandyRomaine Time: 2018-08-27 18:18

Q: Hi! I just placed an order and realized I clicked the wrong color! Can you please change it? I did not want silver, I wanted "other".

A: Dear customer, i have changed the color to other.

AngeliqueAlexander Time: 2018-08-27 18:09

Q: Hi, do I tell you my PD on here or is there an email?

A: Dear customer, you can tell me the PD value here. I will see and change for you asap.

AngeliqueAlexander Time: 2018-08-27 18:01

Q: Hello, I need to change the PD on my order that I placed yesterday.

A: Dear customer, please tell me your correct PD value asap, i will change for you.

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