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SheilaDesamparado Time: 2017-01-27 20:53

Q: I want to find out my tracking number so i can check my order thanks.

A: The tracking number is LT751873593CN.

DianneBarcenas Time: 2017-01-27 13:22

Q: I order my glasses on 01/20/2017. They are still not here I paid for the faster shipping which I believe was 3-5 day. I need to know where my glasses are or I need a refund

A: dear,we have shipped out shipped out on 22th/01/2017.we are so sorry for the delay. :( Did you receive that?

KristinEdwards Time: 2017-01-27 09:27

Q: Please give status of tracking #LT758582255CN. Postal service says they don't have it but this site says it's been shipped.Help. Where are my glasses?

A: sorry to take trouble to you:(we will track your pageage all the time,you know maybe Logistics information not updated,maybe Logistics is slow in special times，thanks for your understanding,thanks.

JoPhillips Time: 2017-01-27 08:42

Q: I have not received my glasses ordered on 12/30/2016. Order number 2161230131540. Please update my status.

A: dear, your package has already arrived in CHICAGO. Did you receive your package? (2017-01-26 21:01 CHICAGO, IL 60701, Departed USPS Facility, Your item departed our USPS facility in CHICAGO, IL 60701 on January 26, 2017 at 9:01 pm. The item is currently in transit to the destination.)

EufemiaAponte Time: 2017-01-27 07:54

Q: My order says "complete" #2170112150414 1/12/17 EMS/USPS LT763339267CN..... tracking says it's in China...your last response via email says it's in transit to Chicago. Why Chicago. I need my glasses. Where are they?

A: sorry to take trouble to you:(we will track your pageage all the time,you know maybe Logistics information not updated,maybe Logistics is slow in special times，thanks for your understanding,thanks.

joniengland Time: 2017-01-26 23:43

Q: 2170103084581 i still have not recieved my glasses. I dont want refund, i want glasses. Can you give me update please. thank you , joni england

A: dear, your package is in transit to Chicago.

Adrienne Gravens Time: 2017-01-26 19:10

Q: My order says it's still being processed, I ordered on January 10th, my order number is Lt715721357cn.. what's going on with my order?

A: sorry to take trouble to you:(we will track your pageage all the time,you know maybe Logistics information not updated,maybe Logistics is slow in special times，thanks for your understanding,thanks.

YvonneTovar Time: 2017-01-26 18:29

Q: Can you give me the tracking number to my order 2170101205740 so I can track the order myself?

A: dear, the Tracing # is LT716034292CN.

ChloeEdwards Time: 2017-01-26 15:55

Q: I ordered glasses a month ago. USPS tracking has said "origin post preparing shipment" for about three weeks. I need to know when I will get the glasses or I need a refund of my money. Thanks.

A: dear, your package is in transit to Chicago. :)

MelissaMazzella Time: 2017-01-26 14:31

Q: I ordered my glasses on January 1st. I have not received them. The shipping number says they're still "preparing shipment." I need my glasses ASAP or I need a refund.

A: dear, your package is in transit to Chicago. :)

CherylOlney Time: 2017-01-26 08:09

Q: Any update on my order? Thanks!

A: Dear,the Multifocal Lens need more time to make. After it finished, we will ship it to you as quickly as possible

LynnNoonan Time: 2017-01-26 07:03

Q: Hello: I lost the sun glasses that I previously ordered. Can I check my order history, so I may order the same glasses again? Please advise. Lynn

A: dear,we regret to tell you that the one you ordered last time has been sold out, you can choose new from our website.

EVIETUCKER Time: 2017-01-26 02:51

Q: I ordered my glasses on 01/18 and have not heard anything. ???

A: Dear,your order has been dispatched to process,the Multifocal Lens need more time to make. After it finished, we will ship it to you as quickly as possible

JocSanti Time: 2017-01-25 21:06

Q: I ordered my glasses on the 16th and I don't have an update:(

A: dear, your package is in transit to Chicago. :)

Selitha Blair Time: 2017-01-25 15:00

Q: Hi my name is selise I ordered my glasses January 17th and I have not received them yet when I look into my order status is complete please tell me where are my glasses and which what mail carrier did you use

A: dear, your package is in transit to Chicago. The carrier is USPS.

NaomiRegan Time: 2017-01-25 13:37

Q: Hello, I'd like to know where my order is thankyou

A: dear, your package is in the transit to Heathrow Airport in London. :)

Loretta Akoth Time: 2017-01-25 13:26

Q: Hey Admins? can I get an update on my order? I need my glasses. #-????????

A: ear, your package is in transit to Chicago.

DianeNewsome Time: 2017-01-25 13:15

Q: order # 2161227130314 Hi, It has been a month and I still have not received my order. Please let me know the status.

A: dear, I have just checked for you. Your package has arrived in CAPITOL HEIGHTS.(2017-01-25 09:58 CAPITOL HEIGHTS, MD 20799, Arrived at USPS Destination Facility, Your item arrived at our CAPITOL HEIGHTS, MD 20799 destination facility on January 25, 2017 at 9:58 am. The item is currently in transit to the destination.) Did you receive your package?

KellyBaker Time: 2017-01-25 12:11

Q: I STILL HAVE NOT RECEIVED MY GLASSES #LT720709521CN

A: dear, your package is in transit to Chicago. :)

GLENNISGARDNER Time: 2017-01-25 12:10

Q: I am trying to track order #2170103130143 that was order on Jan 3, 2017. It has been showing "Origin Post is Preparing Shipment" since Jan 10, 2017. Tracing # is LT720710516CN. Can you please tell me when I will receive my order. Thank you.

A: dear, your package is in transit to Chicago. :)

kimpickard Time: 2017-01-25 10:52

Q: I was told my order 81612260911419 was shipped almost a month ago and I still have not received it.

A: dear, your package has already arrived in AMARILLO. Did you receive your package? (2017-01-25 22:16 AMARILLO, TX 79120, Departed USPS Facility, Your item departed our USPS facility in AMARILLO, TX 79120 on January 25, 2017 at 10:16 pm. The item is currently in transit to the destination.)

kimpickard Time: 2017-01-25 10:48

Q: I still have not received my order, I want a refund.

A: dear, we are so sorry for the delay. :( Did you receive that?

MerandaGomez Time: 2017-01-25 10:40

Q: 81701202318502 this is my order # I paid for three day shipping what's going on? I'm disappointed on how the tracking is set up it don't tell me were my glasses exactly are.

A: dear, pls check your tracking info at: ups.com. I have checked for you, and according to the website, your package has already arrived your home.

Virlira Pass Time: 2017-01-25 10:05

Q: Where is my order!!!!!????? 3rd request. Order number 81701070012175.

A: dear, we are so sorry for the delay. :( Your package is in transit to Chicago.

MarissaDotson Time: 2017-01-25 08:47

Q: How long does an order usually take to receive? My order was placed on the 4th of January, shipped on the 7th, and it's the 25th and I still haven't received it.

A: dear, your package has arrived in Chicago, and it will be delivered to you soon. :) (2017-01-25 17:18 ISC CHICAGO IL (USPS), Processed Through Facility, Your item has been processed through our facility in ISC CHICAGO IL (USPS) at 5:18 pm on January 25, 2017.)

JosephRobinson Time: 2017-01-24 16:38

Q: This is concerning my order 2161227005041. I loved the glasses especially the fit but they are mainly for driving and the anti-glare that I bought does not make a notable difference. I still see many blures. I am sorry for taking so long to respond I work full-time and go to school full time. Thank you and look forward to hearing from you soon.

A: dear, so you you already chosen anti-glare lenses, but you\'re not satisfied with the effect, right?

DonnaDay Time: 2017-01-24 14:53

Q: Order# 2161231101011 Where is my order

A: dear, your package is in transit to Chicago.

DonnaDay Time: 2017-01-24 14:52

Q: Where is my order

A: dear, your package is in transit to Chicago.

CourtneyStraub Time: 2017-01-24 09:31

Q: Where is my order? I was told it shipped on 1/13 and I have not seen it or had any tracking updates? Where is this at???

A: dear, your package has been in transit to kennedy airport in New York. :)

DonnaGranier Time: 2017-01-24 07:41

Q: Hi was wondering if both orders are shipped out I payed for both via PayPal but your records show only a sunglass payment? Please advise! donna Paid $37.90 for both clear distance glasses were on sale for $9.00

A: dear, I have checked for you, there\'re two glasses in your order, right? Toatal cost $37.9. You package is in transit to Chicago.

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