Consulting Servive Center

danielagonzalez Time: 2016-02-10 06:40

Q: I'm trying to pay with paypal and it's saying I have the wrong address. What's up with that?

A: Hi daniela, please keep your shipping address to be the same with your billing address, then the order can be continued.

GenieField Time: 2014-11-06 17:17

Q: Hi, I just checked my order and it is showing as not sent. I was wondering when they are going to be posted? I was hoping to have them by now.

Kaylee Time: 2016-02-03 22:05

Q: Hello, can you please tell me what glasses you have for women that are 130mm or smaller?

A: Hi Kaylee, we have emailed some links for your references, please kinly check the email and go on shopping.

RickyCharlestio Time: 2016-02-06 14:10

Q: Hi I just wondering what is the progress of my order order number : 2141102032221 Thanks Ricky

A: Hi Ricky, we have checked your order in our system, and got the confirmation that the order will be shipped out this afternoon. Please kindly awaiting for the update shipping information in your account.

JenniferTran Time: 2014-11-04 15:59

Q: Hello! I have not yet received my order. It was shown as shipped October 20, 2014. It has been about two weeks. Please let me know the status of the order. Thanks!

LizRiley Time: 2014-11-04 07:04

Q: Hello, I am writing because I am pretty disappointed in the product that I bought from glasseslit. It is not even been month since receiving brand new glasses the arms have stretched out so much,they dont fit me. I used screwdriver to tighten them, it wont work. The metal has stretched out. They are too big for my head and lopsided. My order number is # 2140917115709. Please let me know how we can solve this problem together. Thank you

TaniaKaaz Time: 2016-02-05 11:08

Q: I think my order got lost in the mail. My order number is 2141004091932 and my tracking number is LN499359251CN. Could you please check on this? Thank you.

A: Hi TaniaKaaz, we have double checked the order and its shipping status, the package has been reached your country this afternoon, and you will soon get the update information of your order.

ecetnrpm Time: 2014-10-30 18:45

Q: Wn6yxq odszrjnxwrrz, [url=http://zlcggdkxjdru.com/]zlcggdkxjdru[/url], [link=http://oegdylqlbuis.com/]oegdylqlbuis[/link], http://eterpcvrbyhp.com/

NancyMontgomery Time: 2014-10-30 10:30

Q: please call me I would like to know where my order is and what the tracking number is and with who canada post ups who ... my number is 1-819-669-4093 please call me asap as I have been calling for two days and I cant get throgh

dawnpowell Time: 2014-10-29 05:51

Q: Hi! I placed my order, finally got payment to go through. However, I never got a confirmation sheet and it also said I would get a 20 or 30% off due to Halloween special, and it did not come off. Please help! Let me know when I should recieve my glasses. Thank you.

RachelleGarcia Time: 2016-01-20 18:57

Q: Thank you for your information my PD is 60mm. hope you can process my order soon. thanks

A: We will process the order soon. Many thanks for your support.

RachelleGarcia Time: 2014-10-28 18:45

Q: regarding my order can you removed all the specifications that i did just regular the lens with no prescription only the lens with the anti-scratch and glare that i want. just to proceed my order.or if you can send it to me how to get the PD On my own it's much better. thanks.

TaniaKaaz Time: 2014-10-28 17:11

Q: My order number is 2141004091932. My glasses were shipped on 10-13-14 with tracking number LN499359251CN. I still haven't received my glasses. How long does it usually take to receive the glasses? Thank you.

Dottie Time: 2014-10-28 11:59

Q: Hi, I just placed an order - haven't rec'd an email yet confirming....but the email I have said I would get 30% off my first order, my price did not reflect the 30% can you adjust?

noelwilliamson Time: 2014-10-28 06:19

Q: haven't gotten any updates on my shipping and have not received my order yet either .

RachelleGarcia Time: 2014-10-27 23:03

Q: Did you get my response regarding the pd of my order? I didn't get any replied! Tnx

SierraFraettarelli Time: 2014-10-26 10:56

Q: This is my first time ordering glasses from glasses lit and while making my cart i received a first purchase discount of thirty percent off. This discount was yesterday and today i went to place my order and no longer had it, that discount really made me want to try glasses lit, but I'm not sure why I no longer have it so I no longer want to make my purchase....help please:/

danielagonzalez Time: 2014-10-24 16:02

Q: why can't I check out?

Sheila Time: 2016-01-22 08:46

Q: Hi! I think I have put the wrong prescriptio n! Can you hold on my order while I get my right prescription? Thanks. Order no. 2141024082513

A: Hi Sheila, we have hold on your placed order. Please send us your right prescription as soon as possible.

PatriceHenry Time: 2014-10-22 07:48

Q: Hi There, I just placed an order and I didn't receive a receipt...how can I get that...? Thanks Patrice

AlyssaMenegon Time: 2014-10-21 20:18

Q: Hello, I am inquiring because I have yet to receive the credit towards my account for the return i made over a month ago. Order # 2140915144702 Order Date - 2014-09-15 Thanks, Alyssa Menegon

GlendaTorgerson Time: 2014-10-21 13:26

Q: How do you know if you want s m or l glasses? what do you measure?

GlendaTorgerson Time: 2014-10-21 08:39

Q: Can I get transitions on the purple glasses?

victoriaayoub Time: 2014-10-18 22:48

Q: hey, i hope you've had a lovely day... i brought glasses from you guys and the payment went though but i got an email saying i didn't pay for it??? :( i always recommend you guys to my friends and this really upset me... kind regards, victoria i could send you a record of my payment?

NancyMontgomery Time: 2014-10-18 15:09

Q: need someone to call me been waiting all day 1-819-669-4093

NancyMontgomery Time: 2014-10-18 15:08

Q: hello

BethanyFord Time: 2014-10-17 11:22

Q: Following up on order # 2141002083829. It's been almost two weeks and it doesn't look like my order has been shipped. I know there were some difficulties in the ordering process, so I just want to make sure my glasses are being made and shipped to me. thank you - Bethany Ford

sherrybrown Time: 2014-10-17 10:19

Q: I cannot put in Michigan for my state

Time: 2014-10-16 14:59

Q: Hello, My order says that it is a "non-shipped" order, however, I added my address and clicked the "deliver to this address" button next to it. I was wondering if there is any way that you can change that to a shipped order and ship it to the delivery address? Please let me know! My number is (702)721-6229 if you would like to call. Have a great day! Veronica

Michaela Time: 2014-10-15 05:18

Q: Hi! I would like to ask about my order no. 2141012082850 I have not heard anything whether it is processing or something else. I placed order already 3 days ago and I had express shipping to Singapore. Can you please tell whether my order is being processed and when I possibly could get my glasses? Many thanks

Question:
If you have any questions about our products and service, please leave a message. Our customer service members will answer your questions as soon as possible. Before you ask the questions, we suggest you make sure your email address is correct. Our customer service staffs are very happy to answer every question you will ask no matter what kinds of complaints and suggestions you give for we take customers as our gods.

Email:

Name:

Comment:

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee