Buy Prescription Glasses Online at Affordable Prices

KathiOliver Time: 2020-12-10 11:08

Q: Do y'all have no line bifocals

A: Dear Kathi Oliver, yes, we have progressive lenses.

AngelaLynd Time: 2020-12-10 09:56

Q: I've been getting these same messages for like 4 days. Where is my order? I've never had problems with you guys before. USPS 9400116902368877424401: Request for Day of Delivery Updates confirmed USPS 9400116902368877424401, In Transit, Arriving Late 12/06/2020 Reply STOP to cancel USPS 9400116902368877424401: Request for Package Delivered confirmed USPS 9400116902368877424401: Request for Expected Delivery Updates confirmed USPS 9400116902368877424401: Request for Available for Pickup confirmed USPS 9400116902368877424401: Request for Delivery Exception Updates confirmed

A: Dear Angela Lynd, We are so sorry for the delay.We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Luz Time: 2020-12-10 08:30

Q: My daughter placed an order #22011242106586 and has yet been processed !! Please tell me what’s going on with her order ? It has never taken this long

A: Dear Luz, We have shipped the order #22011242106586, the tracking number is 9400116902368877495821. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877495821

Karrie Time: 2020-12-10 07:16

Q: Unsubscribe

A: Dear Karrie, OK.

AudraColdiron Time: 2020-12-10 06:37

Q: I'm trying to find info on my order from Nov. 27th. It is order #82011271422297, but it is not showing up in my account. I haven't received the product and I've already paid.

A: Dear Audra Coldiron, We have shipped your order. The tracking number is 9400116902368877494220. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877494220

PatricePeel Taylor Time: 2020-12-09 17:53

Q: Do you sale polycarbonate lenses?

A: Dear PatricePeel Taylor, We sell resin lenses

RebeccaGlaspie Time: 2020-12-09 09:29

Q: What happened to my order? I checked the tracking number and this is the message. December 3, 2020, 2:59 am Shipping Label Created, USPS Awaiting Item CARY, NC 27513 A shipping label has been prepared for your item at 2:59 am on December 3, 2020 in CARY, NC 27513. This does not indicate receipt by the USPS or the actual mailing date. These are my daughters glasses and she needs them badly. Please help.

A: Dear Rebecca Glaspie, We are sorry for the delay.We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Lynn Time: 2020-12-08 20:15

Q: I have tried everything online to try to get the photo to upload. I am getting so frustrated. Is there an email I can send it to instead? I even had my 2 teenagers who are in photoshop class and it still is not sizing or formatting properly. Please help. This is annoying.

A: Dear Lynn, What photo do you want to upload ?

Clara Time: 2020-12-08 18:44

Q: Hi my name is clara ventura Today I baying 6 pairs of glasses but I put the Ron number of prescription please note the new prescription for my glasses the order ID is 82012080853282 the prescription is SPH-.25 OD OS-.25 CYL +0.50 AXis 045 Add +1.75

A: Dear Clara, Would you please send us a picture of your prescription ? We will help you.

Denese White Time: 2020-12-08 15:37

Q: Please advise on my order. I purchased expedited shipment which indicates 5-7 days but it has been longer and there are no other updates other than it still being in the original shipment facility.

A: Dear Denese White, We are so sorry for the delay.We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

MarlaWoodard Time: 2020-12-08 15:20

Q: I would like to have my RX in my glasses I dont want to put it in wrong can I send you a pic.of the Rx and how. I want to be able to see distance and readers in them is that a charge

A: Dear Marla Woodard, Yes, please send us a pic of your Rx. We will help you.

AkuTofuwen Time: 2020-12-08 10:05

Q: I order my glasses it has not arrived.

A: Dear Aku Tofuwen, We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

CD Time: 2020-12-08 07:20

Q: Are there specific photochromic lenses? because I can't seem to figure out how to add them to the glasses I want.

A: Dear CD, We have photochromic grey lenses and photochromic brown lenses.

KarenHaynes Time: 2020-12-08 00:41

Q: I've purchased 4 pair of glasses and still haven't recieved any rewards or gained any points. Can you tell me what I have to do with earning points

A: Dear Karen Haynes, You have 586 points in your account. We will add the points for you, so you don\'t need to do anything.

Michelle May Time: 2020-12-07 09:30

Q: Can someone help me with my prescription I don’t want to be wrong

A: Dear Michelle May, Would you please send us picture of your prescription ? We will check it for you. What type of glasses do you want ?

Joyce Walker Time: 2020-12-07 01:02

Q: Looking for a NAVY BLUE cateye Gorgeous eye frame. Thank you

A: Dear Joyce Walker, Would you please send us a picture ? We will help you.

Ashleigh Brown Time: 2020-12-06 20:53

Q: My prescription is strong which usually mean I have to get thick lenses. How do I order the thin lenses?

A: Dear Ashleigh Brown， We would like to tell you that you can choose high index lens. The higher the index, the thinner the lens.

NancyRivas Time: 2020-12-06 18:10

Q: I need to fix my prescription please! But I already placed the order. What can I do?

A: Dear Nancy Rivas, Would you please send a photo of your prescription to us ? We will help you.

Ingrid shannon Time: 2020-12-04 03:34

Q: How to buy glasses no name ore number want Moore as5

A: Dear Ingrid shannon, Would you please send a picture to us ?

Denise Bradshaw Time: 2020-12-03 01:41

Q: Good morning can I add transition to my lens and what will the cost be.

A: Dear Denise Bradshaw, Yes, you can choose photochromic tint and the cost is $31.95

DeAndra Davis Time: 2020-12-03 00:37

Q: The site isn’t allowing me to check out with my selected items what to do?

A: Dear DeAndra Davis, What items did you choose ? Would you please take a screenshot and send it to us ? We will help you.

MarieCole Time: 2020-12-02 17:37

Q: Where are my glasses?! I ordered them 11/18/20 and the site says they were ready to ship and they have a shipping number 11/21. It is now 12/2 and I still have not received them.

A: Dear Marie Cole, We are so sorry for the delay, we would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Leahanne Clark Time: 2020-12-02 09:52

Q: I put in a request to stop order I added the wrong lense to sunglasses but it looks like it’s still in progress

A: Dear Leahanne Clark, We will cancel your order and refund you.

Jennifer Time: 2020-12-02 09:51

Q: My order has been listed as shipped out since 11/20. No updates on usps. I haven’t received them yet

A: Dear Jennifer, We are so sorry for the delay, we would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

KatrinaAmundsen Time: 2020-12-01 23:39

Q: My order status says unreciepted. What does this mean? Did it not go through? How do I complete my order? I entered in my credit card info.

A: Dear Katrina Amundsen, Your order is in processing. Please don\'t worry.

KrissyBrasfield Time: 2020-12-01 15:43

Q: I got my prescription from my doctor, but it doesn't include a pd value. Can I order lenses without that?

A: Dear Krissy Brasfield, The PD is very important to your vision. We need to make the lenses according to your PD. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

AmandaStortz Time: 2020-12-01 05:59

Q: My tracking has not updated and is still saying its waiting for pickup. Is there any update in this?

A: Dear Amanda Stortz, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the pacakge arrives at the destination. We will try our best to make sure that you will receive your package.

Sheena McIntosh Time: 2020-11-30 16:39

Q: I bought frames only and decided now I want to send them back with my prescription is that possible?

A: Dear Sheena McIntosh, We are located in China. It is hard to return them. We recommend you place a new order on our website. You can use the bogo code : CM2020

HeatherGoode Time: 2020-11-29 12:44

Q: I want to get progressive sunglasses. Is that possible? I can only seem to select one or the other. Thanks.

A: Dear Heather Goode, you can choose progressive glasses and choose a tint for the lenses.

Debbie Time: 2020-11-29 07:58

Q: Can I add a Prism to my progressive lenses

A: Dear Debbie, Yes, you can add prism value.

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