Buy Prescription Glasses Online at Affordable Prices

bikerbaji Time: 2020-11-28 16:00

Q: I want to order 2 prescription swimming goggles, however I'm afraid they might not have a strong enough seal around the eyes to keep the water out.

A: Dear bikerbaji, Our swimming goggles have strong enough seal around the eyes to keep the water out, welcome to place an order.

SusanCreakman Time: 2020-11-28 11:10

Q: Are your polarized glasses also progressive with no lines?

A: Dear Susan Creakman, yes, you can choose polarized glasses and fill in your progressive prescription.

AngelicaNavarro Time: 2020-11-28 10:12

Q: I receiving tracking for my glasses a week ago, but the info has never updated. It still shows that USPS is awaiting the package. When will they arrive???

A: Dear Angelica Navarro, We would like to tell you that we have shipped your order out. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

JoyceLaporte Time: 2020-11-28 07:58

Q: My od axis is 007 but cannot find in drop box.

A: Dear Joyce Laporte, please choose 7. 007 equals 7

DarciaMalachi Time: 2020-11-28 07:46

Q: I want to order 2 identical frames with prescription .... however the system will not let me add another identical pair ..... will I have to place 2 separate orders ???and won't allow me to check out

A: Dear Darcia Malachi, please choose 2 different frames and leave a note to tell us that you need 2 identical frames. We will change the frame when we receive your order. Thank you.

CLOMBELina Time: 2020-11-28 05:15

Q: Pouvez-vous supprimer les articles de mon panier car je n'y arrive pas ? Can you remove items from my cart because I can’t?

A: Dear CLOMBELina, Would you please send us a screenshot of your cart ? We will help you.

CindyPaisley Time: 2020-11-27 19:30

Q: I want to order 2 identical frames with prescription .... however the system will not let me add another identical pair ..... will I have to place 2 separate orders ???

A: Dear Cindy Paisley， please choose 2 different frames and leave a note to tell us that you need 2 identical frames. We will change the frame when we receive your order. Thank you.

Linda K Krzyzan Time: 2020-11-27 11:01

Q: Trying to purchase, your system is rejecting my New debit card.. Help !!!!.... 727 522 6253. Linda Krzyzan CAN'T Retreive payment screen

A: Dear Linda K Krzyzan, Sorry, we don\'t accept debit card. We can accept credit card and paypal. Thank you.

VirginiaNoor Time: 2020-11-27 04:32

Q: How do I return my glasses?

A: Dear Virginia Noor, Why do you need to return your glasses ? We will help you, please don\'t worry.

CiaraWilliams Time: 2020-11-26 14:36

Q: Is there no option for bifocals without the lines?

A: Dear Ciara Williams, Do you mean multifocal progressive glasses ? We have progressive glasses.

April Green Time: 2020-11-25 11:40

Q: My prescription changed and i no longer see my frames available, could i send them back to have new prescription put in?

A: Dear April Green, We are located in China, it is hard to send the frames back. We are having big sale now, you can place a new order on our website. Thanks for your understanding.

BrookeBrown Time: 2020-11-25 06:43

Q: When can I expect my order to be delivered? It's taking a really long time.

A: Dear Brooke Brown, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable.Sometimes the tracking information will be updated after the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

Veri Time: 2020-11-24 22:36

Q: I got these glasses like a month ago and I left them in a box and haven’t touched them. I went to put them on today and noticed a scratch across the lens. I’ve had them for ~month and worn them only a few times and was wondering if I could get it fixed.

A: Dear Veri, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us your order number ? Would you please take a photo of the glasses and send it to us ?

LRHolmes Time: 2020-11-24 21:38

Q: I have uploaded my prescription but cannot confirm because I don't have a PD value. Please advise on how I might calculate. Thank you.

A: Dear LRHolmes, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

LoriNichols Time: 2020-11-24 19:07

Q: My order number is 82011241853033 and I noticed that my prescription for the left Eye does not include the ADD +2.25 (to match the right eye). It shows correctly in the photo of my prescription. Thank you.

A: Dear Lori Nichols, We changed it for you. Please don\'t worry.

Laquitta Nelson Time: 2020-11-24 10:27

Q: I am to find so many selections of large frames. I wanted to ask if I could order just the frames and have my prescription filled locally.

A: Dear Laquitta Nelson, We would like to tell you that you can order just frames on our website.But we don\'t know if your local optometrists can install lenses for you. We suggest you consult your local optometrists.

Kerry Stokes Time: 2020-11-24 09:31

Q: The frames to my glasses just snapped while on my face. Thankfully the lense is still intact and I was not hurt but I really like these glasses. What can be done to fix them?

A: Dear Kerry Stokes, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

KristinaWalker Time: 2020-11-23 16:41

Q: 2 of my favorite pairs of glasses broke... I'm so upset. I get so many compliments on them and they are broke. Will I be able to get them fixed.

A: Dear Kristina Walker, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take photos of the glasses and send them to us ?

Kelli JoStrong Time: 2020-11-23 13:19

Q: I’m missing a pair of glasses...who do I need to contact?

A: Dear Kelli JoStrong, We will help you. Would you please describe your problem in detail ?

Mary Henderson Time: 2020-11-23 11:07

Q: I need help placing an order. I would like a phone call please. Thank you so much. Mary Henderson

A: Dear Mary Henderson, Would you please tell us your problem ? We will help you.

JasmineWright Time: 2020-11-22 22:53

Q: My glasses frame broke, do you do frame repairs?

A: Dear Jasmine Wright, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Maria Barbero Granados Time: 2020-11-22 15:26

Q: Comprar gafas miopia de ojos de gato en blanco y negro

A: Dear Maria Barbero Granados, What can we do for you ? We will help you.

Carol Time: 2020-11-21 14:20

Q: Will frame 5701 in brown be instock in the near future?

A: Dear Carol, Sorry, the frame will not be instock. It is discontinued.

MarySowell Time: 2020-11-20 18:52

Q: My Order Number:82011182255469 and I just noticed that my zip code is wrong. The correct zip is 27519. I hope this can be corrected. Thank you.

A: Dear Mary Sowell, OK. We will correct it.

TracyL Time: 2020-11-20 14:13

Q: What frames size would you select if "PD is too small for frames"?

A: Dear TracyL, please choose small frames. Here is the link : https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&size=1&from=list

HelenBranson Time: 2020-11-20 09:26

Q: I received my order yesterday 11-19-20 I tried them on and they were way too big. Can I return them? my prescription is in them?

A: Dear Helen Branson, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo by wearing the glasses and send it to us ?

JasmineWright Time: 2020-11-20 08:26

Q: Hello, I wanted to know if the Merlyn tortoise style glasses will be restocked. I broke them and came to see if I could reorder them. I’m sad because these were my favorite pair.

A: Dear Jasmine Wright, sorry, it is discontinued.

Marilyn York Time: 2020-11-20 05:50

Q: Do you post just frames to uk

A: Dear Marilyn York, yes, we do.

JaneBillette Time: 2020-11-19 14:49

Q: My order placed on November 3rd shows a shipping label created on November 11th but there has been no tracking information updated. USPS still has not received my order. Do you know if it is hung up somewhere?

A: Dear Jane Billette, the tracking has been updated. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111899564339426552

Kathryn L Underwood Time: 2020-11-19 12:08

Q: Can I use my HSA card to pay for my glasses?

A: Dear Kathryn L Underwood， Sorry, we don\'t accept HSA.

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