Buy Prescription Glasses Online at Affordable Prices

DeniseBradshaw Time: 2020-11-19 01:31

Q: Good morning I did the lucky spin and I won an eye glass case. They said it will be in the cart when I am ready to checkout and I don't see it.

A: Dear Denise Bradshaw, please don\'t worry, you can\'t see it but we can see it. When you place an order on our website, the case will be added into your order automatically.

KRISTINA Time: 2020-11-19 01:13

Q: Dear Sirs, Want to purchase frame with blue light protection only and I dont have prescription, no need for that. How can I purchase? Brgs Kristina Frkin

A: Dear KRISTINA, Please choose blue light protection lens and choose 0.00 as your prescription.

SamMoore Time: 2020-11-18 22:01

Q: Hi. I purchased another pair of glasses recently from you and have just worn them today for the first time and there appears to be small white spots in the lens on one side of them. I have tried cleaning and wiping and its not coming off. Is this a fault in the lens?

A: Dear Sam Moore, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

AmandaJackson Time: 2020-11-17 07:08

Q: Can u get progressive lens and blue light protection?

A: Dear Amanda Jackson, Sorry, we don\'t offer progressive lens with blue light protection. We only offer single vision lens with blue light protection.

Emily Time: 2020-11-17 03:57

Q: My glasses cracked as I was wearing them. I tried submitting a customer service ticket but it won’t let me select the order they are from.

A: Dear Emily, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

AmandaJackson Time: 2020-11-16 18:26

Q: Question..can I get progressive and transition in the same lenses or is that what the tint is??

A: Dear Amanda Jackson, yes, you can choose progressive glasses and choose photochromic tint for the lenses.

EricCunningham Time: 2020-11-16 11:35

Q: Hi The last order which included sunglasses doesn't appear to be prescription lenses like I ordered. What went wrong?

A: Dear Eric Cunningham, We would like to tell you that the sunglasses are Single Vision. The other glasses are Progressive glasses.

GarryTiffany Time: 2020-11-15 18:23

Q: There is no checkout button. I donet see indeed in my shopping cart. Please advise

A: Dear Garry Tiffany, The $1.11 frames should be paid with other glasses together. We don\'t sell $1.11 glasses individually.

DianaDodd Time: 2020-11-15 16:56

Q: Do you guys do readers.

A: Dear Diana Dodd, Yes,, we do.

Yolimar Time: 2020-11-15 16:35

Q: Hi, any store in Houston?

A: Dear Yolimar, sorry, we don\'t have store in Houston.

RosieFlowers Time: 2020-11-14 12:28

Q: did not get an confirmation in my email for the ZIGGY eyewear i ordered today !!!!!

A: Dear Rosie Flowers, Please don\'t worry, your order is processing.

Cosandra Time: 2020-11-14 10:39

Q: What are the different payments ways to order beside PayPal?

A: Dear Cosandra, You can use credit card, we accept VISA,MASTERCARD and JCB. Thank you.

SidneyLosey Time: 2020-11-13 14:38

Q: On my prescription sheet it says that my dist pd is 30.00, but I don’t see that as an option listed on the prescription chart. Thanks!

A: Dear Sidney Losey, please choose 60 as your PD. 30 is for one eye, 30+30= 60. Thank you.

ShataraDobbs Time: 2020-11-12 17:39

Q: I'm trying to check out and it won't allow me. I don't see any check out button as well

A: Dear Shatara Dobbs, The $1.11 frames should be paid with other glasses together. We don\'t sell $1.11 glasses individually.

AmyWells Time: 2020-11-12 14:53

Q: I have a USPS tracking number that the USPS says was just printed never delivered to them to be delivered to me. That was on the 5th or 6th! The number is 9400116902368877815520. Please check into this! I neeeeed my new glasses!! Thanks

A: Dear Amy Wells, We would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

ElenaWitkiewicz Time: 2020-11-11 03:33

Q: How can I get my PD if it isn’t on my prescription? And how do I add it when I select frames? I tried and it won’t let me select a number.

A: Dear Elena Witkiewicz, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Lydia Time: 2020-11-11 00:44

Q: Hello, Are you going to have worldwide shipping? Please!! Thanks in advance

A: Dear Lydia, Yes, we do. You can choose UPS Express shipping.

JuleeBrideson Time: 2020-11-10 20:13

Q: Do you have medium sized aviator sun glasses for women. My PD is 31.5 & 30. I’m not sure if the large will fit me.

A: Dear Julee Brideson, Here is one frame that can fit your PD: https://www.wherelight.com/wl/GetInfo-1688.html?from=list

ElaineSmith Time: 2020-11-10 09:47

Q: Again,I’ve selected the glasses I want and the comment is pd is too small. Once before you indicated because I’m a good customer you would process. I never accepted the offer. What about these? They’re called Lola?black and tortoise frame. Disappointed

A: Dear Elaine Smith, If your PD is smaller than 61, the Lola frame can\'t fit you. The PD range of Lola is 61-80.

Waffiha Time: 2020-11-10 05:31

Q: Both of my eyeglasses arms broke....do you guys send replacements?

A: Dear Waffiha, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Nora Swihart Time: 2020-11-10 03:33

Q: Do you have frames to fit small faces?

A: Dear Nora Swihart, here is the link : https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&size=1&from=list

CraigPassow Time: 2020-11-09 20:59

Q: I purchased my glasses in October 2019. My frame has broken. Is it possible to get a replacement frame as my lens are still good. Thank you

A: Dear Craig Passow, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

DianneNorman Time: 2020-11-09 17:55

Q: Want to order 1 pair of glasses on sale in my cart. Won’t let me order why

A: Dear Dianne Norman, The $1.11 frames should be paid with other glasses together. We don\'t sell $1.11 glasses individually

Zanade Time: 2020-11-09 11:43

Q: When will the MIDBOGO code go back into effect? What if my glasses don't fit me properly when I receive them, can they be returned for a refund?

A: Dear Zanade, the bogo code is valid, you can use it now. If the glasses don\'t fit you, please contact us, we will help you.

Eveline Burrell Hurdle Time: 2020-11-09 11:18

Q: Looking to see when i will receive my glasses

A: Dear Eveline Burrell Hurdle, The tracking shows that MEMPHIS, TN 38125, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:26 pm on November 9, 2020 in MEMPHIS, TN 38125. Didn\'t you receive your order ?

DonnaCannon Time: 2020-11-09 08:46

Q: I'm not able to check out on my order for my glasses. I ordered the 1.11 frames with no-line progressive lens. I can't get to the check-out screen. Tell me why?

A: Dear Donna Cannon, The $1.11 frames should be paid with other glasses together. We don\'t sell $1.11 glasses individually

Ozioma Martins Churchill Time: 2020-11-09 07:28

Q: Do you deliver to Nigeria now. Regards. Ozzy

A: Dear Ozzy, Yes, we do. Please choose UPS Express shipping.

DanielMorris Time: 2020-11-09 05:41

Q: Hello, I just want to make sure that I will be receiving a refund as I canceled my order. I order wrong and will reorder as soon as I get my money back. Thanks

A: Dear Daniel Morris, We have cancelled your order and refunded you. Thank you.

Yawanna Braden Time: 2020-11-09 02:11

Q: Do you have sunglasses with bi focal?

A: Dear Yawanna Braden, Sorry, we don\'t offer sunglasses with bifocal. But you can select bifocal lenses and add tint to the lenses.

hkkai Time: 2020-11-08 15:26

Q: I ordered two pairs of glasses that were not on sale and applied the weekend sale coupon but it said the code was invalid. Can you tell me why?

A: Dear hkkai, We will help you. What code do you want to use ?

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