Buy Prescription Glasses Online at Affordable Prices

BeverlyLynch Time: 2019-05-01 08:54

Q: i'm trying to order style Daryl with clear glass (no prescription). I can't figure out how to do it.

A: Dear Beverly Lynch, we would like to tell you that you can enter the Sph and Cyl value as 0.00, that will be no prescription.

Carol Barrett Time: 2019-04-30 18:02

Q: Do you offer transitions?

A: Dear Carol Barrett, yes, we have. It is called photochromic on our website, when you select the lens tint, you can see it.

Michelle Time: 2019-04-30 17:45

Q: I was just wondering if you guys offer putting new prescriptions in glasses that I already purchased. Am I able to send them to you with the new prescription? and what would the charge be.

A: Dear Michelle, We are sorry to tell you that our factory is located in China. The freight is expensive and there is no guarantee that the frames will be properly delivered to us remained intact. So we do not offer this.

RuthLozada Time: 2019-04-30 02:43

Q: I trying to make a purchase but when I going to pay with credit card the sistem doesnt allow it,just paypal why?

A: Dear Ruth Lozada, we recommend Paypal because Paypal is more safe, but if you just want pay with credit card, you still can choose credit card.

AndriaManley Time: 2019-04-29 09:22

Q: My pd is 33.5 for each eye I entered it as 67, I hope this is not a problem. Please let me know. I am super excited to get my glasses from you guys!

A: Dear Andria Manley, yes, it is correct. Please don\'t worry about it.

susangarcia Time: 2019-04-27 00:15

Q: How much do U charge for lenses ?

A: Dear Theresa Johnson, we would like to tell you that it depends on the index and the function of the lenses, you can check it on our website: www.wherelight.com

Theresa Johnson Time: 2019-04-25 13:48

Q: I am wondering on my status of my order

A: Dear Theresa Johnson, We have checked and would like to tell you that we have shipped this order to you on 04-23-2019 and the tracking number is 9400115902368877104702 , you should expect to receive your order soon, your patience and understanding will be greatly appreciated.

cesarhernandez Time: 2019-04-25 12:57

Q: Hello, a previous order I placed has had difficulty delivering due to my zip code. I'd like to adjust my zip code to 92553 for my additional order: 2190420165356 before it ships, please.

A: Dear Cesar Hernandez, we have changed your zip code to 92553, if you still have problems, please feel free to contact us.

GlendaGarcia Time: 2019-04-25 12:21

Q: Hello I just want to confirm that my order number 2190425111921 both pairs are progressive... I can not remember if i add that.

A: Dear Glenda Garcia, we have checked it for you and we would like to tell you that both pairs are progressive lenses.

Betty Lawson Time: 2019-04-25 11:21

Q: Hello, Im contacting you in reference to trying to order some glasses: India Black Plano R&L R. -50. L.-75. axis 140 add-2.75 Pd. 74. I’m unable at purchase because the axis of 140 doesn’t appear on the in cart section. Please advise how I can order these glasses. Thank you

A: Dear Betty Lawson, would you please take a photo of your original prescription and attach it in the email? Then we will check it for you.

VickiWoronewych Time: 2019-04-25 10:09

Q: This is more of a complaint than a question. Your website seems broken, I wanted a pair of frames but after putting in my prescription it tells me my PD is too small. I found a different pair of frames, too small. Started just clicking on random frames, they all say too small. Everything on your site seems to tell me my PD is too small regardless on size of frames, and I know in the past it’s just a matter of paying an extra fee to get them changed, so what’s the deal here?

A: Dear Vicki Woronewych， we are sorry for the inconvenience brought to you. We would like to tell you that you can fill your correct PD in the additional Note, then we will check it for you.Thanks for your understanding.

Hanna Jones Time: 2019-04-24 15:22

Q: I am interested in ordering some glasses, but my PD has a near and dist value for each eye. How do I go about inputing this information?

A: Dear Hanna Jones, we would like to tell you that if you want single vision distance glasses, you can fill your distance PD value. If you want single vision reading glasses, you need to add the Add to your Sph value, fill your near PD value and remove the Add.If you want single vision computer glasses, you need to add half of the Add to your Sph value, fill your near PD value and remove the Add. If you want want multifocal glasses, you can fill distance PD value. If you still have questions, please feel free to contact us.

LanaFischer Time: 2019-04-22 08:06

Q: I would like to order #9516l and #6009, I am unable to put the prescription in for Axis, please help. This is my prescription: OD - Sphere +1.75 Cyl -0.75 Axis 030 Add 2.50 OS - Sphere +2.75 Cyl -1.00 Axis 092 Add 2.50 Thank you for your help, Lana

A: Dear Lana Fischer, we would like to tell you that you can fill OD Axis :30 and OS Axis :92 .

CharlotteGruntowska Time: 2019-04-22 04:59

Q: Is it 50% off lenses and frames for all the frames and lenses? I’ve put 4 frames in my basket as ?14.99 each but the system hasn’t defaulted 2 pairs to half that price.

A: Dear Charlotte Gruntowska, we have received your message. Would you please take a screenshot to us and attach it in the email? Then we will check it for you. Thanks for your understanding.

Heather Price Time: 2019-04-20 17:34

Q: I’m trying to reorder a pair of glasses I already have in a different color and it keeps telling me I can’t because my PD is too small... but I already have this exact frame using these measurements and they are perfect. HELP

A: Dear Heather Price, you can leave a note to tell us your correct PD and tell us that you already have this exact frame using these measurements and they are perfect, we will make changes to your order when we see your notes.

Kathy Time: 2019-04-20 17:33

Q: I have progressive lenses and would like to order the transition option as well so that they darken in the sunlight but are clear indoors. I don't see that option available. Is there a way to be sure I have both?

A: Dear Kathy, we would like to tell you that the transition lens is call photochromic lens on our website, when you select tint, you can choose photochromic tint.

Imani Time: 2019-04-19 18:47

Q: What is the process I should take in ordering to make sure I have blue light lenses applied to my prescription. Thank you for your time and considerations.

A: Dear Imani, you can choose functional lenses, then choose bluelight protect.

FioBrittingham Time: 2019-04-19 08:52

Q: Hello, Can my axis be 160 right eye And 003 left? The smaller you have is 1 Thanks

A: Dear FioBrittingham, we would like to tell you that 003 means 3,so you should choose 160 and 3, we found that you didn\'t fill in your cyl and axis values, would you please take a photo of your prescription and attach it in the email so that we can check it for you ? our email address is service@mail-wherelight.com

LisaMurphy Time: 2019-04-18 16:15

Q: Do you ship internationally? Thank! Lisa

A: Dear Lisa Murphy, of course, we can ship to USA, GB, AU, CAN.......

Debra Maschue Time: 2019-04-18 10:00

Q: Could u please recommend the lightest pair of women's glasses. I live in Florida and hot hot.

A: Dear Debra Maschue, we would like to tell you that you can click the ULTRA-LIGHT icon on the top navigation bar to check the Light weight frame.

CheyenneCondon Time: 2019-04-17 17:12

Q: Are your sunglasses actually polarized or just tinted?

A: Dear CheyenneCondon, we have both, if you want polarized, you can choose polarized, if you want tinted, you can choose tinted.

Rosette Gaali Time: 2019-04-14 10:41

Q: I would like to order progressive glasses to Uganda all my prescription says is +1.25 is there any other information required

A: Dear Rosette Gaali, would you please take a photo of your prescription and attach it in the email ? (service@mail-wherelight.com) You can send a email to tell us that you want prescription lenses.

Sandy Time: 2019-04-11 08:45

Q: Can I order bifocal readers with no prescription in the top? Can they be photogenic

A: Dear Sandy, Yes, we can. And we would like to tell you that you can fill your prescription according to the original prescription.

TammyONeal Time: 2019-04-11 06:25

Q: My PD doesn't fit the frame I really, really want...What can be done about it?

A: Dear TammyONeal， we would like to tell you that you can fill your correct PD in the Additional Note. Then we will check it for you.Your patience and understanding will be greatly appreciated.

LisaSchornak Time: 2019-04-10 08:57

Q: How do I fill in my prescription for mid-range vision? I have a script from my eye doctor for progressives, but I only want a pair of computer glasses, so it would be single-vision mid-range only. Do I enter my regular prescription when I order or do I need to convert some numbers to obtain my correct mid-range single vision script?

A: Dear Lisa Schornak, would you please take a photo of your original prescription with PD value and attach it in the email? Thank you so much.

BlancheJacques Time: 2019-04-10 06:41

Q: It already got changed thank u

A: Dear Blanche Jacques, you are welcome.

BlancheJacques Time: 2019-04-09 07:15

Q: Did u ship my order if u did could i get my tracking number

A: Dear Blanche Jacques， we would like to tell you that your order has been finished. We are sorry to tell you that the UPS can not accept box address. Would you please give us other address ? We will change it for you.

BlancheJacques Time: 2019-04-09 07:15

Q: Did u ship my order if u did could i get my tracking number

A: Dear Blanche Jacques， we would like to tell you that your order has been finished. We are sorry to tell you that the UPS can not accept box address. Would you please give us other address ? We will change it for you.

BlancheJacques Time: 2019-04-09 07:13

Q: Did u ship my order

A: Dear Blanche Jacques， we would like to tell you that your order has been finished. We are sorry to tell you that the UPS can not accept box address. Would you please give us other address ? We will change it for you.

LivHenson Time: 2019-04-08 15:48

Q: Do your tinted lens work like sunglasses? Are they uv protected? Thanks

A: Dear Liv Henson, we would like to tell you that you can choose functional lens, then please choose the color you want to tint.

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