Buy Prescription Glasses Online at Affordable Prices

Sandi Time: 2018-02-25 19:34

Q: Do you not sell any progressive lenses

A: Dear customer, we sell progressive lenses.

leah Time: 2018-02-25 18:52

Q: my order??2180213234349 I was wondering when my order would be shipped? Thanks Leah

A: Dear customer, please allow us some days to make the glasses. Thank you.

DianeBeaty Time: 2018-02-25 17:27

Q: Can you tell me when i can expect my glasses to arrive? Order #2180208173642.

A: Dear customer, your glasses are processing. We will send them when they are finished.

JoSchipske Time: 2018-02-25 13:03

Q: have not received my glasses. tracking # LS653145493CN. Can you help me figure this out? TY

A: Dear customer, your glasses have arrived in USA, please contact your local post office to check the position of your package.

hayley Time: 2018-02-25 11:05

Q: Hi I am checking the status of my order. 2180223154745

A: Dear customer, your glasses are processing. Please be patient. Thank you.

MargaretDeBlois Time: 2018-02-24 23:59

Q: I am looking for an order I ordered 3 glasses on January 13th 2018 Order Number:2180112223956 Amount Payable:USD15 Address: 18404 Lake Oaks Drive , JONESTOWN , TX , US 78645 Phone:512 690 1229

A: Dear customer, your glasses have shipped out today. You can check the shipping status at http://www.17track.net/en/track?nums=LS709299419CN. Please login with your another email.

juliejohnson Time: 2018-02-23 15:43

Q: I recived my order today. my major question is I ordered a pair of gold glasses. instead I got two pairs of purple. is there something that can be done?order number is 2180202000624. it has 2 different name glasses but they were the same

A: Dear customer, I\'m sorry for that. Please send the picture of two glasses to our email, we will check it for you. Our email is service@mail-wherelight.com. Thank you.

Hanan Time: 2018-02-23 12:53

Q: Hi there, I was just wondering if my order 2180217091702 has been shipped yet? It hasn't been updated in a while and it's been about a week. Thank you!

A: Dear customer, all orders placed between February 6 - February 23 may expirience shipping delays of up to 9 business days. And we will ship out it on the end of Feb.

TiffanyJackson Time: 2018-02-23 08:02

Q: I have a question about my order, number 2180123074236. I ordered a pair of glasses (3012) and a pair of prescription sunglasses (2250). Yesterday, just the one pair of prescription glasses (3012) arrived but not the sunglasses from my order. I was only provided with one tracking #, and it says my order was delivered. Are my sunglasses coming in a different shipment, and if so, can I have the tracking information for them? Thank you! -Tiffany

A: Dear customer, your sunglasses will come with a different shipment. Your sunglasses has some mistakes, we will shipped out it soon.

LisaCooper Time: 2018-02-22 12:01

Q: I thought I should let you know that the order (2171031010651) from October 2017 has just arrived. This was stuck in transit for months. You have replaced this order when I queried why it was taking so long. So I now have 2 pairs the same. Do you want me to send one pair back? Lisa

A: Dear customer, you can keep the two glasses. Thank you so much for your order.

BeckyWard Time: 2018-02-22 11:25

Q: I'm trying to use a coupon code but I got a message saying its invalid

A: Dear customer, can you give us your coupon code, we will help you. Our email is service@mail-wherelight.com

Irene Time: 2018-02-21 18:24

Q: I want to order The Madison glasses in blue, but you all don't have them in stock. If I go ahead and pay for them, would they be shipped soon?

A: Dear customer, this frame will be in stock within a week.

MaryBooth Time: 2018-02-21 15:51

Q: Hi I just placed an order and I couldn't figure out how to change it to multifocal lenses. So I put my ADD values in the additional notes, is that okay?

A: Dear customer, we have sent you an email, please check it, if you do not find it, please check your junk email.

JACYBARTLETT Time: 2018-02-21 14:05

Q: I want to try on the frames but cannot get it to work. The images will not allow me o place the plus marks on my eyes

A: What way do you use, computer or mobile phone? Can you give us a screenshot of it, we will help you. Our email is service@mail-wherelight.com

JazminScott Time: 2018-02-21 13:46

Q: Status update for order # 2180212065058, please and thank you

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, after it finished, we will ship it to you as quickly as possible. Best wishes

JenniferBear Time: 2018-02-21 13:13

Q: When I try on glasses in the virtual site all the glasses look enormous. are the dimensions accurate?

A: Do you put the right PD value or drag the white crosshair targets directly on to your eyes? You can give us your photo and tell us your right PD, we will help you. Our email is service@mail-wherelight.com

Patricia Time: 2018-02-21 11:41

Q: I received an email stating that there was and error on my prescription for one of the pairs of glasses I ordered. I have tried contacting you all with no luck. I need these frames by a certain time. When will I be able to speak to someone?

A: Dear customer, you can send your correct perscription to our email, we will help you to fix it. Our email is service@mail-wherelight.com

RachelCrenshaw Time: 2018-02-21 09:42

Q: Just checking the status of my order 2180213170908? Please advise.

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, after it finished, we will ship it to you as quickly as possible. Best wishes

JamieFarone Time: 2018-02-21 09:04

Q: Hello. I ordered my 2 pairs of glasses on 2/8/18. I was wondering about when I should be expecting them? It appears that they’ve been finished but it doesn’t indicate anything regarding shipping. Any info is appreciated. Thank you!

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, after it finished, we will ship it to you as quickly as possible. Best wishes

OisheSaha Time: 2018-02-20 21:43

Q: Hi! I ordered my glasses 12 days ago and paid for shipping as well, but I have not recieved any update as to what's going on with them or if it has been shipped yet. My order number is 2180209203426

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, after it finished, we will ship it to you as quickly as possible. Best wishes

BeckyWard Time: 2018-02-20 17:25

Q: I ordered, bought & received two pair of glasses that were a part of a Black Friday after Thanksgiving sale. The sale was that I would get credit for the amount I spent on Black Friday towards a future purchase. I just want to confirm that this is correct & exactly how much credit I have coming so I can order more glasses. I think it's around $30.00 Thanks, Rebecca Ward.

A: Dear customer, the amount is $32.9.

DonnitaMarks Time: 2018-02-20 08:00

Q: My glasses shipped out 2/9 today is 2/20 and I have still not received them and I paid the extra 6.95 for the speedy delivery. I would like my shipping fee returned.

A: Dear customer, I\'m sorry for that keep you waiting for a long time, I\'m sorry for the trouble. We have communicated with the post office, hoping to solve the problem quickly. Please wait for the result, if not resolved within a week, we will return your shipping fee. Sometimes we can do nothing about the post office, but we will try our best to communicate and protect your rights and interests. Thank you for your trust and understanding.

ValerieIrvin Time: 2018-02-20 06:05

Q: What is the status of this order. It appears that the prescription has confused you immensely! Is is being shipped or not? the status says completed but I see no shipping information. If you are not shipping this order, please refund the money. Thank you. Non-shipped No send 2018-02-06 15:29:45 Royce

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, after it finished, we will ship it to you as quickly as possible. Best wishes

RitaRowland Time: 2018-02-20 06:03

Q: I'm not showing where I place an order and I've lost my prescription to order again. My glasses are supposed to be delivered today. Why is it that the website states that you receive your glasses in DAYS. But it has take WEEKS for me to receive my glasses. You have beautiful glasses on the site but the turnaround time is awful.

A: Dear customer, the status of your package: WEST POINT, GA 31833, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 1:12 pm on February 20, 2018 in WEST POINT, GA 31833. Did you receive it now?

CarolClifton Time: 2018-02-20 04:07

Q: I forgot to add the late delivery code NF25. Would you please apply it to my order, thanks. Carol

A: Dear customer, one order can only use a coupon, you told us to use $5 coupon before, I need to make sure what kind of coupon you want to use, $5 coupon or delivery code NF25?

deborahtrask Time: 2018-02-19 16:20

Q: order #2180201153957. I placed order feb 1, 2018. Where are my glasses???? Last email from you said my order is on the way to the USA. I live in Canada!!!! I think my 2 pairs of glasses are lost in the mail. Please check into this problem. wigglypig@bell.net 647-222-0156

A: Dear customer, sorry to disturb you, you package status: 2018-02-19 08:01 MISSISSAUGA, Item processed. Don’t worry, we will refund you if it is really lost, maybe your package will fly to you soon but slowly, hope your understanding, thanks. Best wishes

JavierRosa Time: 2018-02-19 16:13

Q: Did you ship to the island of puerto rico?

A: Yes we do.

KrishnaPresha Time: 2018-02-19 12:44

Q: Hi. I am trying to place an order and need to determine my P.D. Can you help me so I can place this order today?

A: Dear customer, would you please check the email we sent to you about how to determine your PD?

SandyEllison Time: 2018-02-18 21:03

Q: Could you please let me know the status of my order id 2180123133048. It is 3 pair of glasses. Have they been shipped yet? Thank you.

A: Dear customer, would you please check the email we sent to you about the status of your order?

SarahSteele Time: 2018-02-17 17:47

Q: Can I get update on order each message I see say the same things my tracking is LS485782261CN

A: I\'m sorry for that keep you waiting for a long time, I\'m sorry for the trouble. We have communicated with the post office, hoping to solve the problem quickly. Sometimes we can do nothing about the post office, but we will try our best to communicate and protect your rights and interests. Thank you for your trust and understanding.

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