Buy Prescription Glasses Online at Affordable Prices

Shirley Time: 2018-03-24 14:10

Q: Can someone please tell me why only one pair of the glasses that I purchase show confirmation.

A: Dear customer, we have send the email to let you confirm the glasses, but just one glass is sold out. We will ship out your glasses today.

Tash Time: 2018-03-24 12:25

Q: I’ve just placed an order 81803241158029 and realised I’ve input the CYLs the wrong way round for both pairs? Would you be able to amend the order to the correct prescription: Left SPH2.50 CYL 1.00. Axis 90 Right SPH 2.25 CYL 1.25 Axis 75 Pd 63

A: Dear customer, your RX on this order are different. please confirm the \"-\" or \"+\" about your prescription. If you can\'t read the prescription, you can send the picture of your prescription to us by email. Hope your reply.

SARAHHAWKINS Time: 2018-03-23 21:40

Q: i ordered a pair of glasses on 3/12/18 I never got a confirmation email. but I got charged for the glasses. 27.85. I have not received them either. I am not sure if I created an account to order them. the address they would have ben shipped to would be Sarah Hawkins 571 24th ave Longview Wa, 98632. can someone look into that for me.

A: Dear customer, we find that you write your wrong mailbox. We have checked your order and find that your glasses are delivered.

MiaFranklin Time: 2018-03-23 18:38

Q: Hello I have not gotten my glasses as of yet can you tell me where they are at please and thank you.....

A: Dear customer, we have checked your order. Your item departed our USPS facility in SPRINGFIELD MA NETWORK DISTRIBUTION CENTER on March 25, 2018 at 1:15 am.You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400110200882686669220

StephanieFigueroa Time: 2018-03-23 11:29

Q: I wished to verify if the premium coating includes the anti-scratch and glare. Thanks in advance, Stephanie Figueroa

A: Dear customer, yes, it contained. Do you need to change the anti-scratch and glare to premium coating?

Sandra Time: 2018-03-23 10:59

Q: I was about to place an order and was using a coupon but didn't place the order. Now I have a new order and trying to use the coupon but it tells me I already used the coupon. What can I do?

A: Dear customer, we have changed the status of the coupon. You can use the coupon again.

Sandra Time: 2018-03-23 09:46

Q: Can I buy the frame 'Pen' Sku# 31182 and have my personal optometrist do the prescription?

A: Dear customer, yes , but the frame \"Pen\" just can provide the single vision lenses.

TruRaven Time: 2018-03-23 03:59

Q: I have not yet received my glasses & the tracking doesn’t work the order number is LZ129922525CN please advice on why this is & can you tell me when my glasses will arrive please

A: Dear customer, logistics may not be updated. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

CynthiaHalse Time: 2018-03-22 08:51

Q: I put in wrong prescription For order 2180322083332 It needs to be OD: -4.00 OS: -4.75 PD: 55 Please confirm correction can be made for order

A: Dear customer, we have changed your RX, please check it again.

KimPerrault Time: 2018-03-21 19:46

Q: Do you do prisms for Progressive lenses?

A: Dear customer, you can send a picture of your RX to us by email. We need to check that we can do the lenses or not.

Gabengu Time: 2018-03-21 19:09

Q: for sunglasses, when it says tint, does that provide any protection from the sun?

A: Dear customer, all of our sunglasses which are except \"Frame only\" can provide anti ultraviolet radiation

AmberSwortfiguer Time: 2018-03-21 12:57

Q: Order number: 2180306152055 Where is my order? It has been in pre-shipment since 3-12 and I am just checking on it. Thank you, Amber

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

MartinaGousha Time: 2018-03-21 12:55

Q: Hello, I am unable to focus with the glasses you recently sent. They are progressive lenses and the distance part works just fine but upon close-up I am unable to see. Everything is blurred.

A: Dear customer, please send a picture of your RX to us by email, we need compare your prescription first.

ZanitaJohnson Time: 2018-03-21 11:42

Q: My delivery date on both glasses is 3/16/2018. I pad an extra 6 dollars for a service that was not provided AND you are unable to give me a date when my merchandise will arrive. I have tracked the glasses with the tracking number and glasses have been stuck in Katy, Texas for 4 days. Please resolve this issue.

A: Dear customer, your glasses have arrived in USA. The logistics information will be updated quickly

gertrudisascencio Time: 2018-03-21 10:23

Q: i looking for my glases progressive -anti-reflective -sun recommended Rx same as primary

A: Dear customer, we don\'t understand you clearly. Please describe more clearly.

JuliePelletier Time: 2018-03-21 06:52

Q: J'ai commandé une paire de lunettes j'ai payer pour des verres teintés gris et il sont pas teintés il reste blanc j'aimerais savoir si vous pouvez me rembourser ou ma retourner une avec mes verres teintés ou un crédit je suis re?u une réponse svp merci

A: Dear customer, please send a picture to us which you put the glasses on sunshine. If it doesn\'t change color, we will remake it for you.

MaureenCalgie Time: 2018-03-21 06:25

Q: I sent an email and still haven't rcvd a response I am unhappy with you guys my first order went great this second order not so great. can you tell me why they haven't been shipped out yet and I paid for expedited shipping!

A: Dear customer, your glasses have been shipped out. Today we will send you the tracking number.

EsmeraldaRamirez Time: 2018-03-20 11:29

Q: I need to make a correction on my shipping address, 2180320111325 Order number. Correct shipping address is : 2115 J Street, Suite 201, sacramento CA 95816

A: Dear customer, we have changed your address, please check it again.

Marlene Time: 2018-03-20 10:47

Q: Do you offer transitions lenses? I usually get progressive bifocal with anti glare and trandition lenses.

A: Dear customer, yes, we provide the transitions brown lenses and transitions gray lenses.

JohanaOvalle Time: 2018-03-20 08:54

Q: hello my order says it was shipped the 13 of march and the tracking number hasn't moved from the location

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

Angelena Time: 2018-03-19 18:04

Q: I ordered Baez in red but my order says pink. How do I go about changing my Baez glasses from pink to red.

A: Dear customer, we have changed the frame color, please check it again.

RhondaPatek Time: 2018-03-19 16:39

Q: I paid the extra money for a early delivery. When will my order be delivered. Also, I have ask befor but with no responce. Yall took the money out of both of my banks please tell me what to do to get my money back

A: Dear customer, the frame \"Dame\" is sold out. We have contacted with you to change it. Please choose another frame. All the other glasses are finished.Hope your reply soon.

kathrynway Time: 2018-03-19 07:06

Q: do you have my perscription i asked to save

A: Dear customer, when you place an order, we will save your RX on the system.

MaureenCalgie Time: 2018-03-19 05:37

Q: Good morning, can you give me ETA please this order is taking long.My last order didn't take this long?

A: Dear customer, I\'m sorry to let you wait so long. We will ship out your glasses within 3 days. Hope for your understanding. Thank you.

SoniaCorey Time: 2018-03-18 19:33

Q: Please send the frames with spy. 3.00 for both lenses and the pd is 64. Please send frames ASAP paid for expedited shipping.

A: Dear customer, we have changed your RX, please check it again on your account. Please confirm the RX again and reply to us soon. Hope your reply.

LeonardFlynn Time: 2018-03-18 18:32

Q: I'm having an error making a payment... The site is not accepting my Visa or MasterCard... Does your site only accept PayPal???

A: Dear customer, you pay the order successfully. Please check the order again.

AntoinetteSwann Time: 2018-03-18 18:28

Q: Is it possible to get Polarized grey lenses with a mirror finish for frame 97565?

A: Dear customer, yes, you can click the \"Functional Lenses\".

Bettina Time: 2018-03-18 07:35

Q: Can you just purchase the frames

A: Dear customer, yes, you can choose the frame only.

jessicahenderson Time: 2018-03-17 13:24

Q: My glasses came and the prescription is all wrong. I'm going to my DR in the new few weeks can I sent them back to you to get them changed out?

A: Dear customer, please send the picture of your RX to us by email. We need check the RX first. We will solve the problem, when we check your email.

MichelleAdams Time: 2018-03-16 22:38

Q: I would like to reorder my glasses

A: Dear customer, you just order the glasses like before.

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