Buy Prescription Glasses Online at Affordable Prices

Angie Peck Time: 2017-08-01 13:45

Q: My current frames have a bridge width of 17mm but the ones I want are 13mm. Will that make a big difference? Will they still fit?

A: https://www.wherelight.com/wl/GetInfo-403.html ,you can click the \"TRY ON\"

SL Time: 2017-08-01 13:22

Q: I paid extra to get my order shipped faster, its been a month and why haven't I received anything?

A: 2017-07-15 15:10 CNNKGD,China, International item has left originating country and is en route to Canada we have checked for you, your package was on the CA, maybe you will receive it soon.

AJohnson Time: 2017-08-01 12:58

Q: 2170706130715 I Love my glasses! I can see Very Good, Very Far and the fit is great. But I ordered Computer Distance. Was I required to recalculate my prescription for the "Computer Distance"? Please Help. Thank you!

A: dear customer, if you need Computer Distance you should ask your eye doctor for your RX,

BrendaToven Time: 2017-08-01 11:24

Q: Why are the $5 special glasses coming up $10 in the cart?

A: dear customer, you should buy two glasses, one pair is over $10 then the second pair will be $5

AmyTuttle Time: 2017-08-01 10:55

Q: Hello, I thought there was an option to upload a photo in order to fit the frames to my face, was I wrong in my assumption? Thank you,, Amy

A: www.wherelight.com you can visit our website and choose frames then you can click the \"TRY ON\"

Vanessa Desgagné Time: 2017-08-01 10:49

Q: Website said the order wasn't paid, credit card said it was paid what do i do?

A: yes, we have seen your order, your order was successful.

FhernandoIndigo Time: 2017-08-01 05:28

Q: Hi! I just placed an order for single vision lenses and I think I entered a couple of extra values for my prescription,I didn't know those values are for bifocal lenses,the values are as a message on the bottom of my prescription,please just ignore those values since I want just single vision lenses,thank you so much ;)

A: we will do as your order,single vision.

Sarah Time: 2017-08-01 02:47

Q: Hi - I can't remember my password and it won't allow me to select 'forgot password?' To check?

A: we have send your Original password to your email, plz check it.

deborahhughes Time: 2017-07-31 20:43

Q: I want to know if you have reading glasses... +1.25. Can I use the frames listed to get just reading glasses? Thank you.

A: dear customer, yes, you can.

Brigitta Time: 2017-07-31 17:45

Q: I noticed my glasses were shipped out this morning. I am wondering if I may get an estimate for when my package will arrive, the tracking number I have been provided with does not work.Sorry for the inconvenience. Thank you.

A: about 15 work days dear customer

ElisaJennette Time: 2017-07-31 16:49

Q: Hi, whats the difference between Lens tint and default lens tint? Thanks

A: dear customer,default lens tint is the color of the photo on the website

Linda Dalton Time: 2017-07-31 14:51

Q: Do you do reading glasses? I use 3.0

A: yes,we do.

AmarilysSimoneau Time: 2017-07-31 07:11

Q: Hi, I would like to know where is my order, but it says that my tracking number is unavailable. My order id: 2170718164133 My tracking number : LM507934624CN thanks

A: 2017-07-24 15:41 CNNKGD,China, International item has left originating country and is en route to Canada . i think you will soon receive it.

Elisa Time: 2017-07-30 16:33

Q: Hi, i would like to know whats the difference between Lens tint and default lens tint? For sunglasses. Thank you.

A: dear customer,default lens tint is the color of the photo on the website.

VanessaKenny Time: 2017-07-30 15:09

Q: I can guarantee I have not received anything, I check my mailbox on a regular basis. So either it went to the wrong place or it was never delivered. What do I do now? My ID is 81706081905230

A: can you call your local post office. give them your tracking number.LM451616438CN

NikhiaMunson Time: 2017-07-30 12:02

Q: I was inquiring to see if my glasses have been shipped out yet,my order Id:8170723129092

A: yes, we have checked for you . your package was shipped out on the 28th July.

Laura Time: 2017-07-30 09:59

Q: Please can you help me log in? The website will not let me and I want to access my saved list of favourites. I just recently ordered from you so know I definitely have an account. Thanks Laura Nelson

A: you can log in your account by your FB.

ChelseaSerfass Time: 2017-07-29 10:05

Q: My glasses came in yesterday, but i noticed they're broken. I was wondering if i could get another pair of glasses possibly for free?

A: dear customer, can you send me a photo of the glasses and email us,service@wherelight.com

elizabethbanuelos Time: 2017-07-29 08:44

Q: Looking for my shipment

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

Darene Time: 2017-07-28 23:23

Q: Hi I am interested in ordering some glassesbut not sure which type of lenses I need to get because my prescription is hight and would like to get thinner lenses so could you tell me which ones I need please This is my prescription R- Sph -475, Cyl -400, Axis 178 L- -300 -450 174 Thanks Regards Darene Everett

A: dear customer, you can choose the single vision lenses, and you can choose high refractive index lens.

MandiShaker Time: 2017-07-28 21:45

Q: How long does shipping take?

A: dear customer, we have checked for you ,you choose Priority shipping. when we shipped out it maybe about 10-14 work days.

NikhiaMunson Time: 2017-07-28 20:55

Q: I would like to know when my glasses are going to be shipped order # 81707232129092.

A: we have shipped out on the 28th July.

SC Time: 2017-07-28 19:54

Q: I see that photochromic lenses includes anti-scratch and UV coating. Should I be selecting basic option under coatings? My end goal is purchasing glasses that have anti-scratch, UV coating and anti-glare. I do not want to pay extra for something that is already included under photochromic lenses. Thank you for your help!

A: dear customer. you should buy anti-scratch anti-glare by yourself.

GingerThompson Time: 2017-07-28 17:05

Q: I having trouble getting it to take my prescription. Can I send you a copy of my rx.

A: yes, you can , service@wherelight.com

BeckyWesterlage Time: 2017-07-28 09:10

Q: My order #2170727122447 is for single vision glasses. I submitted my prescription as written for my record on file. Please just send my order for single vision. I don't really care for bi-focal glasses and use single vision also. Thank you Becky Westerlage

A: ok, we will do single vision for you.

Oniz Time: 2017-07-28 08:15

Q: Where do I find the PD INFO on my script

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

VanessaKenny Time: 2017-07-28 08:13

Q: What happens if I have not received my shipment but your records show it was delivered? My ID is 81706081905230

A: 2017-06-26 14:47 CALGARY,AB, Delivered to community mailbox or parcel locker plz check your mail box ,i think your package was arrived

VanessaKenny Time: 2017-07-27 22:39

Q: I have still not received anything, can you please confirm when and where the shipment was delivered? ID 81706081905230

A: 2017-06-26 14:47 CALGARY,AB, Delivered to community mailbox or parcel locker shipping company says your package was arrived .

Primitiva Alexander Time: 2017-07-27 21:26

Q: Where can i find the glasses/sunglasses combine?

A: www.wherelight.com you can visit our website and choose frames.

Lesley Lusero Time: 2017-07-27 12:34

Q: Can I send you a picture of my eye prescription? I don't know how to enter when I order my glasses.

A: dear customer ,yes, you can email us .

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