Buy Prescription Glasses Online at Affordable Prices

Magnal Time: 2016-08-29 16:00

Q: WHAT IS FREE FORM LENSES

A: Free Form lens is a kind of progressive lens with new revolution in vision correction. FF Lens could provide you 1. Exceptional night/low light vision: Free-form lenses can reduce glare and halo effects caused by light sources at night, such as car headlights. 2. Exceptional contrast perception: Free-form lenses can sharpen vision. 3. Exceptional color vision: Free-form lenses can maximize the optics built into your lenses, providing brighter and more intense colors. And we have Free Form option for you to choose on the website. Please click \"SELECT LENS\" \"Multifocal Lens\" \"Free Form\" to check it. Thanks.

KarlaDavis Time: 2016-08-28 17:07

Q: The sunglasses I would like show they are available in both bi-focal and progressive lenses, but I see no option for choosing either of these in the lens choice.

A: We apologize and regret to inform you that our sunglasses could not be processed with bi-focal and progressive lenses. Sorry for the troubles.

OlinChristian Time: 2016-08-25 14:44

Q: I'm looking for my order ... order number 2160803153939 tracking number LT078611420CN

A: We checked the package and found your order has reached CHICAGO, IL 60701 on August 24, 2016, maybe the USPS facility has delivered it to the wrong address, please kindly contact them through (+1 800) 222 1811 8002758777. Sorry for the troubles.

loublanchard Time: 2016-08-19 09:59

Q: The email I sent with my prescription on it bounced back. Before I order I need to confirm this prescription is correct and will fit these glasses.

A: Please send your detail RX to our email service@wherelight.com for confirmation.

MEIKEI Time: 2016-08-18 20:49

Q: Cancel my order2160818808112. I will reorder . Thank you f!!

A: We would cancel your original order 2160818081122 as required soon.

MEIKEI Time: 2016-08-18 13:35

Q: order number is 2160818808112--i need anti scratch &GLare and color tint-- light blue it is for able to read computer . i need to pay extra .please can i pay on line. ???

A: We would like to tell you that we could add anti scratch &GLare coating and color tint for your order 2160818081122, but we found that we just have navy blue, violet blue and royal blue available on our website, please kindly inform us which color of blue tint you want. In addition, for the additional fees, we advise you to purchase frame only MJ8006($16.99) on our website to pay for them, and below in the new order form, please note that you placed this new order to pay for the additional fees for order 2160818081122. Thanks.

DebraYarwood Time: 2016-08-18 09:43

Q: need help on a order I just placed

A: Would you please inform us what help do you need for your order 2160818092422? We have suspended your order to wait for your reply.

BarbaraPrescott Time: 2016-08-18 09:05

Q: Hello - I've just ordered and paid for two pairs of glasses. Have received confirmation by email but the record of this purchase does not occur on my order page. Please confirm and advise. Thank you.

A: We checked our system and found your order 2160817212801 has been placed successfully on our website, and we have dispatched them to process. Thanks for your support.

lucindabhocuckles Time: 2016-08-17 16:07

Q: II would like to order glasses, but can't get me photo uploaded'

A: Sorry for the troubles. Our technicians would solve the upload problem right now. Please try again later.

Chattel Time: 2016-08-17 15:20

Q: I would like to upload a picture. when I click to do so the upload button doesn't let me browse my computer for my picture.

A: Thanks for your feedback. Our technicians would solve the upload problem right now. Please try again later.

TinaKingston Time: 2016-08-17 10:47

Q: I am unable to upload a photo. The instruction box opens up but there's no way to choose a photo from my computer.

A: Sorry for the troubles. Our technicians would solve the upload problem right now. Please try again later.

ingridmoreta Time: 2016-08-16 19:22

Q: Hello, I want to order the Cato #8035 in a prescription sunglass. I want it as it's pictured with the black frame and purple polarized lenses. When I go to place the order and select polarized prescription lessons, at the end it asks me to pick the polarize color. There is no purple available. I would like to order the "Purple" ones in the photos with black lense and purple polarized lenses in my prescription. Is this available at all, or only the colors in the menu? Ingrid

A: We also provide purple mirror finish polarized lenses, but we have not set that option for customers to choose on our website. Sorry for the troubles. In your case, we advise you to choose \"blue mirror finish polarized lenses\" firstly and note that you need \"purple mirror finish polarized lenses\" in your order form. Then we would process sunglasses #8035 as our main pictures shown on our website.

MisheleWishart Time: 2016-08-15 15:40

Q: Hello I'm checking on this order, it has not arrived yet, thanks Mishele ORDER NUMBER 2160728161151

A: We checked your order 2160728161151 and found your item has arrived at facility in destination country on Mon 15 Aug at 8:49am,you are expected to receive the package soon,please kindly wait.

DavidCoppinger Time: 2016-08-15 03:25

Q: Please advise when you will complete and despatch my order 2160804063917

A: We checked and found your order had been shipped out yesterday,the tracking number is 1Z E28 7E2 04 5152 4582,you are expected to receive the package soon.And,since the Free Form lenses need to be customised, it generally takes about 7-10 business days to finish,we are sorry for the delayed delivery,have a good day.

PriscillaLepine Time: 2016-08-12 12:51

Q: There is an ad at the top of the page that says if I pay $5 I can get two glasses frames. Does that include the lenses and how would I add that to my order?

A: We would like to tell you that only have you purchased one of other frames(their price is more than $5) firstly, you can buy those $10 frames at $5(in discount).If your RX values are not too strong, you could also get free 1.55 index single vision lenses for the $5 frames. Thanks.

PriscillaLepine Time: 2016-08-12 12:50

Q: Hi, I want to order single vision reading glasses. My sphere for both lenses is -1.50. I cannot seem to get access to the ADD function on your site. Should I just put a message to add +2.00 to the sphere or do I have to add it myself.

A: You could order single vision reading glasses on our website, and put a messagee to add +2.00 to the sphere. Then we would process your reading eyeglasses with revised RX.Thanks.

TammyNoble Time: 2016-08-12 09:36

Q: Can I upload my picture? Do you have a try on option? I can't seem to find it if there is.

A: Sorry, our website does not have that try on service nowadays. But after a few days, the try on service will be launched officially on our website.

EvelynCastillo Time: 2016-08-12 06:05

Q: Dear sirs: I want to inform you the following: Order #2160717181504 - I already received. Order #2160717181504 - I do not received yet. I'm still waiting. I want to know what happen. Thank you.

A: We checked your order 2160717181504 and found the status of your item was\"Your item is out for delivery on August 12, 2016 at 8:10 am in KISSIMMEE, FL 34746.\"Please kindly wait,you are expected to receive it soon.

EvelynCastillo Time: 2016-08-11 21:10

Q: Hi: I 'm still waiting for my order... 1504. Thank you.

A: We checked your order 2160717181504 and found your item has arrived at USPS facility in CHICAGO, IL 60701 on August 9, 2016 at 1:37 pm. You are expected to receive the package soon.

DebraGiffins Time: 2016-08-11 16:36

Q: I want to cancel my order that I just made today, How do I do that?

A: We would cancel order 2160811043315 for you and give you refund soon.

RENEEWHALEN Time: 2016-08-08 05:48

Q: Could you please tell me the status of my order and how long before it will ship, my order # is 2160722112153. Thank you

A: We apologize and regret to inform you that your order has been finished, but we found the UPS shipping method could not deliver your package to your PO BOX address, so we advise you to email us your another detail shipping address(not PO BOX address)for delivery.

CarlottaCumberbatch Time: 2016-08-05 12:50

Q: Trying to find out where my order is according to postal service it is still at their postal facility 11212 since August 2. What I don't understand I am in 11238 zip code & their is a post office down the street from me. Why would it go to a postal facility that isn't near me.I am sorry this is crazy won't be ordering from them

A: Sorry for the troubles. We would like to tell you that we shipped your order out according to your filled zip code 11238, maybe it would take a few days to deliver to your near postal facility, please keep patience to wait for the delivery.

RENEEWHALEN Time: 2016-08-04 08:05

Q: Could you please give me an expected ship date for order #2160722112153. Thank you

A: We apologize and regret to inform you order has been finished, but we found the UPS shipping method could not deliver your package to your PO BOX address, so we advise you to email us your another detail shipping address(not PO BOX address)for delivery.

TimishaMantia Time: 2016-08-03 23:05

Q: Hi. I called around to many different USPS' finally got the distribution center which said my package was no where to be found and possibly sent back to you guys. Would there be any way to expedite me a pair? I paid already and its almost been a month.

A: We are very sorry for the troubles brought to you. We would remake the eyeglasses and ship it to you soon.

alexandriaking Time: 2016-08-03 09:34

Q: Will my contact lenses prescription work for my glasses?

A: Sorry, the contact lenses prescription will not work for your eyeglasses. If you want to order eyeglasses on our website, you\'re advised to consult eye doctor to confirm the prescription.

GabrielleCharest Time: 2016-08-01 15:49

Q: Your website lacks information on how to select the size of frames. What is the meaninf of S, M, and L? It might also be helpful to know the relationship between frame shapes and face shapes. How do I get help on this?

A: We would like to tell you that S means that it is suitable for small face, M means that it is suitable for medium face, L means that it is suitable for large face. And each of the frames on our website has its size, we suggest you measure your glasses so as to see whether the size of the frame you choose here is close to your previous frame(you buy before). 1-2 millimeters is acceptable. Thanks.

KristaGlenn Time: 2016-08-01 00:36

Q: What's the status of my order? :)

A: We would like to tell you that your order 2160727164003 has been shipped out on August 1st. And the Tracking Number is LT033206775CN. Generally, our eyeglasses shipped out using ePacket and reach MOST of the countries within 7 to 15 business days. If there are any delays in the shipment, please kindly understand. By the way, you can check the shipping status at USPS https://tools.usps.com/go/TrackConfirmAction!input.action. Thanks.

ks Time: 2016-07-30 20:10

Q: I would like my account deleted. How do I go about doing so?

A: Have you placed order on our website? If so, please kindly inform us your order no. to check your account. Then we could delete your account.

NancyBrown Time: 2016-07-28 06:53

Q: Can I order lenses 1.75 cheater magnification?

A: Sorry, we do not offer this kind of lenses.

DorisMoufid Time: 2016-07-26 18:32

Q: do u sell one line bi focals?

A: Yes.

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