Buy Prescription Glasses Online at Affordable Prices

TimishaMantia Time: 2016-07-26 11:24

Q: Hi, I was wondering where my glasses are. I used my tracking number and it said it shouldve been delivered on the 18th. It also says it was sent to Los Angeles (Which is in the state I live in) and then sent to Chicago. Also, it is over a week later and they have not arrived. USPS called and said that the sender (you) could contact them to figure out where it is. I need these ASAP.

A: Sorry for the delayed shipping. We checked and found your eyeglasses have arrived at USPS facility in CHICAGO, IL 60701 on July 15, 2016 at 10:09 pm. The item is currently in transit to the destination. Please kinldy contact this number (+1 800) 222 1811 8002758777 for the delivery issue. Since we are in different country, we could not contact with the USPS in CHICAGO. Sorry for the troubles.

HannahMcCullough Time: 2016-07-25 22:56

Q: Are you just NOT going to restock the Lyndon frames anymore? Or are you getting them in but just don't know when?

A: Since the Lyndon frames have been sold out, we could not restock them any more nowadays. Sorry.

HannahMcCullough Time: 2016-07-25 22:54

Q: For the Adele frames, is is WHITE or clear?

A: Adele frame is clear.

Joannhueth Time: 2016-07-25 12:20

Q: need to know my tracking number

A: Sorry for the delayed information. Since the progressive lenses need customization, it would take about 7 business days to finish it. After the eyeglasses were shipped out, we would email you tracking number right now.

swails roseanne Time: 2016-07-24 03:22

Q: I ordered a pair of glasses 7/1 and I have not received them Please advise

A: Your order 2160701084159 has been shipped OUT on 7/5. And the Tracking Number is LS028929820CN. You can check the shipping status at USPS https://tools.usps.com/go/TrackConfirmAction!input.action.

HannahMcCullough Time: 2016-07-21 19:07

Q: Can you please email in when the Lyndon glasses are back in, so I can buy them? Do you have any time line as to when they might be in? Thank you!!

A: Sorry for the delayed reply. We double checked and found the Lyndon glasses were out of stock. Please take other frames on our website for references.

BettyDurazo Time: 2016-07-21 14:52

Q: I tried to order the Hydra glasses (frames) with my prescription. It wouldn't let me confirm my order. Why?

A: Sorry for the troubles. We checked and found the frame Hydra is out of stock, so you could not confirm your order. Please kindly check other frames on our website.

CarmenArroyo Time: 2016-07-21 05:44

Q: I like the glasses Hadera I need to know if the only size you have is Large? I Have a very small face size 46-18-130. Also I need them bifocals but i don't want the lines on the glasses. My prescription is +0.25 right eye left eye -0.25 I had lasik surgery. I don't see anything on PD but on my prescription there is Products 63 I don't know if this is the same as PD?

A: We apologize and regret to tell you that all our frames have their own frame size, please kindly check the detail frame size we stated on the website before you place orders. And if you need frame with smaller size you could check this link https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&size=2&page=2 to have a look. If you need bifocals without line, plz note that in your order form. 63 on your prescription is your PD as our technician says.

JoePishnery Time: 2016-07-20 15:22

Q: I wanted to get bifocal sunglasses. After I put in the prescription it won't allow me to enter add for the bifocal.

A: Sorry, we do not process sunglasses with bifocals.

CathyScarberry Time: 2016-07-17 16:57

Q: Why can't I get free form tinted?

A: Sorry, we do not provide tinted free form lenses nowadays.

CathyScarberry Time: 2016-07-17 16:04

Q: What is free form? Do you offer trifocals? I tried to order bifocals But my script is +6.50 RT eye and +6.00 lt and axis bifocal part +4 but it does not go that high, can I get that? Thanks

A: Free Form lens is a kind of progressive lens with new revolution in vision correction. FF Lens could provide you 1. Exceptional night/low light vision: Free-form lenses can reduce glare and halo effects caused by light sources at night, such as car headlights. 2. Exceptional contrast perception: Free-form lenses can sharpen vision. 3. Exceptional color vision: Free-form lenses can maximize the optics built into your lenses, providing brighter and more intense colors. In addition, we apologize and regret to inform you that we do not provide trifocals. And if you have other problems about your RX, please email us your RX, our technicians would give you advice to order eyeglasses on our website.

BethWalls Time: 2016-07-17 08:52

Q: I have 2 PD numbers - not sure which is right and which is left. Is there a way to make sure it's entered correctly?

A: We would like to tell you that generally, there are two different PD values. One of them is your basic PD, which is the distance in MM between the centers of your pupils. The other is mono PDs(PD for each eye), two numbers around 30mm. If you have other problems, you could contact us again. Thanks.

RebeccaTrainor Time: 2016-07-16 14:29

Q: Hi! I'm new to your web site, and have a lens question. I always get bifocals that are as wide as possible because of the work I do. They generally go 2/3 to 3/4 across the width of the lens. Are these available? Also, what is a free form lens. I tried looking info up on your lens info page, but there was nothing about the free form option. Thanks!

A: We apologize to tell you that we do not offer customized bi-focals, since we only offer flat-top 28mm bifocals for customers.And most customers find this kind of lenses completely workable for their vision needs.In addition, we would like to tell you that Free Form lens is a kind of progressive lens with new revolution in vision correction. FF Lens could provide you 1. Exceptional night/low light vision: Free-form lenses can reduce glare and halo effects caused by light sources at night, such as car headlights. 2. Exceptional contrast perception: Free-form lenses can sharpen vision. 3. Exceptional color vision: Free-form lenses can maximize the optics built into your lenses, providing brighter and more intense colors. And we have Free Form option for you to choose on the website. Please click \"SELECT LENS\" \"Multifocal Lens\" \"Free Form\" to check it. Thanks.

judyfagan Time: 2016-07-15 04:33

Q: Re order 2160715043136. I have entered the details of my lenses in the message. can you please check I have entered it correctly. thankyou.

A: We checked your notes in the order form, and we advise you to revise your RX as R: +2.00 L: +4.25 without add to process the single vision reading glasses.

HannahMcCullough Time: 2016-07-14 23:10

Q: Hello, what does the premium lens have that scratch and anti glare don't? Thank you

A: Premium lens also have anti-scratch and anti-glare function.

HannahMcCullough Time: 2016-07-14 23:06

Q: I would like to order progressive lens. Is that an option? Thank you!

A: Yes. You could choose progressive lens on our website.

ElizabethKenneally Time: 2016-07-14 10:52

Q: I ordered a pair of these and i wouldlike a duplicate pair..How do I order them?

A: You could reorder the same order on our website firstly, then we could refund one shipping fee to you.

SharonFlatley Time: 2016-07-12 11:00

Q: My order has not shipped. Why?

A: Sorry for the delays. We checked your order 2160702140603 and found you ordered progressive glasses. We apologize and regret to inform you that since progressive eyeglasses need customization, it would take about 10 business days to finish the eyeglasses. We would rush you order and ship it out as soon as possible.

RosemaryMoss Time: 2016-07-12 10:54

Q: I am trying to order a pair and on the prescription part it says pupilary distance there is nons what do ido.

A: We would like to tell you that if you don\'t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1. Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2. Read the ruler in a mirror, or have someone at the same height as you read it. 3. The mark that lands in the center of the other eye is your Pupillary Distance. 4. Repeat these steps 2-3 times to make sure your results are accurate.

EndonesiaOctave Time: 2016-07-10 09:05

Q: When ordering sunglasses theres an option for default and perscription with tint. if i order the default does it come as pictured? https://www.wherelight.com/wl.php/GetInfo-346.html

A: If you want to get sunglasses as pictured(with RX), you should choose \"Prescription Default Lens\" \"Default Lens\" on our website.

SUSANTURNER Time: 2016-07-09 13:22

Q: I want single lenses for reading with both lenses +2.75 but the Add choice is gray. Therefor, I am not able to make my choice. What should I do?

A: Please note your add values below in the order form, do not fill them in the Add choice. After we received your order, we would process your eyeglasses as single vision reading glasses. Thanks.

louisecoffey Time: 2016-07-08 13:32

Q: I ordered a pair of glasses today and put in +3.75 and I meant to put in -3.75,I left my confirmation number at work and I wanted to contact you before you started my new awesome glasses...is there any way you can help by maybe using my email to find my order? And correcting it for me before you start the process?

A: Would you want us to change both SPH values(OD and OS) in order 2160708104739 to -3.75 for you? If so, we could change that for you.

TracyLutz Time: 2016-07-07 12:44

Q: Ive never used your site before but Im curious is there not a way to upload a picture to see what the glasses look like on?? I have found some I really like but dont want to spend the money if they dont look good. Please let me know! Tracy

A: Sorry, we do not provide that service on our website nowadays.

FrediaGroves Time: 2016-07-05 10:59

Q: I have Bifocals and I need a more slinder frame as the ones I have now are way too heavy and needs to be with a different nose piece for my small nose, as the ones I have now slide badly because of my current nose bridge. Can you help me?

A: Please kindly check the email we sent to you. We have some frames to recommend to you.

MichelleHoskin Time: 2016-07-05 08:48

Q: Hello...I tried contacting you through the website but no one has answered my email. My order # is: 2160704053043. I wanted to add the second pair for $1 but forgot to! I want this pair of glasses: Name: MISKY, Number: X7052, in Silver. Please tell me how to add this to my order a.s.a.p. Please and Thank you :) Michelle Hoskin

A: We would add the glasses X7052 in Silver for you, and process the glasses X7052 with the same RX of glasses 8077. Thanks for your support.

DeboraThomas Time: 2016-07-04 03:50

Q: I placed an order on July 3, 2016. I was unable to add the rest of my prescription and now I see it should have been written in other space. Under the section ADD it should say +2.00 for both right and left eye. Thank you, Debora

A: Please kindly check the email we sent to you. For your order issue. Thanks.

MarciaSimmons Time: 2016-07-02 11:55

Q: I ordered 4 pair glasses buy one get one for 1 cent. I have not received any yet. Marcia Walls Simmons 834 Main Street Readfield, Maine 04355 Description Unit price Qty Amount Beatrix Item# 2160617083846 $15.95 USD 1 $15.95 USD SUSIE $15.95 USD 1 $15.95 USD SUNLINE $1.00 USD 1 $1.00 USD IVORY $1.00 USD 1 $1.00 USD Subtotal $33.90 USD Total $33.90 USD Payment $33.90 USD Payment sent to service@wherelight.com

A: Sorry for the delayed shipping. We checked and found we have shipped your order out on 6/22. Generally our eyeglasses shipped from our country using ePacket and reach MOST of the countries within 7 to 15 business days. And the post office always updates the tracking information slowly on the website. Once there are any tracking information updated, you may have received your package. If there are any delays in the shipment, please kindly understand.

SANDRASHARP Time: 2016-07-02 10:58

Q: Can I had the photochromic to my order please. Thanks Sandra Sharp

A: Yes. You could find photochromic option in the \"SELECT LENSES TINT\" step. Thanks.

CassandraThandar Time: 2016-06-26 23:24

Q: Hello Sphere(SPH) Cylinder(CYL) Axis Addition(near) ADD Right Eye (OD) -2.50 0.00 Left Eye (OS) -2.00 -0.25 105 PD(Pupil Distance) 65.0 Right PD Left PD Prism(OD) Prism(OS) Base Direction(OD) Base Direction(O This is my prescription lens detail and can you please add that one to my sunglass order? It is my order ID: 2160626034915 Thank you

A: OK, we would add that RX to your sunglasses. Many thanks for your support.

joanWillig Time: 2016-06-25 08:51

Q: I can't seem to find the photochromic option for my selection.

A: You could find the photochromic option in the last two options of \"SELECT LENS TINT\" Step. Please check it. Thanks.

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