Buy Prescription Glasses Online at Affordable Prices

Ernestina Madrigal Time: 2020-10-30 22:32

Q: How can I track my order. I haven’t gotten any updates. My order number is 2042558258

A: Dear Ernestina Madrigal, We have shipped your order. The tracking number is 9400116902368877848160. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877848160

Alese Time: 2020-10-30 13:18

Q: Do you have actual photos of your lenses tint selection? It would be very helpful to see what the tints look like on actual lenses.

A: Dear Alese, Which tint do you want to see ? We will help you.

MorganJobe Time: 2020-10-30 07:06

Q: Where can I find my tracking number ? I’m so eager to get my glasses !!!!

A: Dear Morgan Jobe, The tracking number is 1Z3X6F460450976787. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z3X6F460450976787&requester=WT/trackdetails

ErinDeStefani Time: 2020-10-29 21:15

Q: the glasses wont let me select the correct number for my pd of 31.5 and 32.5 why?

A: Dear ErinDeStefani, Which frame do you want ? We will check it for you.

Ginette Time: 2020-10-29 19:50

Q: Hi, I would like to know if your sale BOGO include the prescription or only the frame for the second pair. Thanks.

A: Dear Ginette, BOGO include the prescription. Thank you.

Maria AnnaGradishar Time: 2020-10-29 18:33

Q: Hello will you give me an update of my order please ?

A: Dear Maria Anna Gradishar, We have shipped your order. The tracking number is 1Z3X6F460451902354. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z3X6F460451902354&requester=WT/trackdetails

Kourtney Time: 2020-10-29 17:14

Q: Can you guys make glasses with an add power of +0.75

A: Dear Kourtney, Sorry, we don\'t offer add power of +0.75.

Belen Time: 2020-10-29 15:27

Q: Hi, I’m going to see my eye Doctor tomorrow for blurry vision. Questions are: 1.What your company needed in order I can order your frames? 2. If Rx how to sent it to you? 3. I have Hawaii Medical Insurance to cover my Rx for allowable coverage. Do you guys take too or of my pocket for the lens? Love your frames? Thank you, Belen

A: Dear Belen, You need to get a prescription from your doctor. And you need to fill in your prescription when you place an order on our website. We are sorry to tell you that we don\'t take Insurance.

Cara Time: 2020-10-29 07:21

Q: I only need a lens for my left eye / so it’s not allowing me to purchase bc I have to put in a PD

A: Dear Cara, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

AnnishaSimpson Time: 2020-10-29 03:36

Q: WhereLight system says my package was shipped out 10/23 but usps say they have yet to receive the actual package just have a preshipment label made. So, can you tell me when my order will actually ship out from WhereLight?

A: Dear Annisha Simpson, The tracking has been updated. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877848474

emely D zelaya Time: 2020-10-28 18:08

Q: Hello I was wondering what my order status is ?

A: Dear emely zelaya, We have shipped your order. The tracking number is 9400116902368877844247. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877844247

Leanne Time: 2020-10-28 16:07

Q: Where are the glasses shipped from?

A: Dear Leanne, We are located in China.

Stephanie Davis Time: 2020-10-28 04:56

Q: Is the frame “Mercy” discontinued?

A: Dear Stephanie Davis, it is available. https://www.wherelight.com/wl/GetInfo-1801.html?from=list

DeborahScalf Time: 2020-10-27 17:07

Q: I ordered 5 pairs of glasses on Oct 20 and the status says allocating. Can you tell me what this means?

A: Dear Deborah Scalf, We have shipped your order. The tracking number is 9400116902368877875883. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877875883

Crystal Time: 2020-10-27 17:06

Q: Will the frame Tenika be back in stock????

A: Dear Crystal, We are sorry to tell you that it is discontinued.

NahilaPrado Time: 2020-10-27 10:10

Q: 82010180841277 Says my ordershipped but hasnt been received usps? Any updates?

A: Dear Nahila Prado, The tracking has been updated. 9400116902368877849440. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877849440

Himadri Chawda Time: 2020-10-27 06:20

Q: Hi, Do you have shipping for India? If yes what are the shipping charges to India?

A: Dear Himadri Chawda, Yes, please choose UPS Express shipping ($18.95)

TawneyThurston Time: 2020-10-27 05:54

Q: Maye in the color black please

A: Dear TawneyThurston, OK. We will make the glasses for you.

TawneyThurston Time: 2020-10-27 00:44

Q: Maye is the pair I would like please.

A: Dear TawneyThurston, Which color do you want ?

CassandraGutierrez Time: 2020-10-26 20:16

Q: Hello, I was wondering how large your staff is? My last order (about a year ago) was of on a pair of glasses and took 27 days and my current order with multiple items is taking 14 days right now and I was just wondering if it was going to take longer or not, just to get an estimate?

A: Dear Cassandra Gutierrez, We have shipped your order. We will email you a tracking number tomorrow. Please don\'t worry.

PeggyHolsworth Time: 2020-10-26 18:18

Q: I have a new prescription after surgery in my right eye. I took a picture of my prescription and labeled it after surgery. My problem is it doesn’t have a PD on it. It has a Dist/VA. Also the SPH for Right eye is PLANO. Every time I try to select frames I like I get rejected due to Frames too large for PD. Please help I have many glasses I love wearing but now I have to change my lens. Frustrated Peggy Holdsworth (801)577-5815

A: Dear Peggy Holsworth, We would like to tell you that Plano means 0.00, so please choose 0.00 as the SPH for right eye. And your PD is 63.0(31.5/31.5)

MandaSisco Time: 2020-10-25 08:36

Q: Why can't I select my PD for all glasses on this site?

A: Dear Manda Sisco, Which frame do you want ? Would you please tell us your PD ?

Hannah Time: 2020-10-24 19:33

Q: Hi, I am trying to order some glasses but can’t seem to add the axis to my script. How can I do this?

A: Dear Hannah, Would you please take a photo of your prescription and send it to us ? We will help you.

Grace Crick Time: 2020-10-24 18:43

Q: My order is not correct. How do I fix this?

A: Dear Grace Crick , What do you want to change. please tell us. we will change it for you.

Paola Del Mar Rodriguez Pagan Time: 2020-10-23 21:14

Q: I have a question about your “starlight” frame. It said the are “sunglasses” but when I want to choose the type of lens it only gives me the “default no prescription” option. Does this means they are already gonna be dark? Like normal sunglasses

A: Dear Paola Del Mar Rodriguez, Yes. They are dark.

DoreathaONeal Time: 2020-10-23 16:59

Q: What if the usps lost my package

A: Dear Doreatha ONeal, If Usps lost your package, please contact us immediately, we will help you.

CaseyReynolds Time: 2020-10-23 14:41

Q: Good Afternoon, I was wondering if I need to fill in the prescription info if I have uploaded a copy of my prescription. Thank you

A: Dear Casey Reynolds, Yes, you need to fill in the prescription. Thanks for your understanding.

TawneyThurston Time: 2020-10-23 02:01

Q: I order two pairs of glasses from you and the vision is wrong in one of the pairs can I get my money back for those frames?

A: Dear Tawney Thurston, Would you please tell us which pair is wrong ? We will help you.

Bonna Bell Time: 2020-10-22 16:49

Q: Do I use the numbers from my contact box?

A: Dear Bonna Bell, What can we do for you ?

Roberta Angeli Time: 2020-10-22 16:15

Q: Hello, I would like to place an order, but will it take a long time to receive the glasses due to Covid?

A: Dear Roberta Angeli, Where are you located ?

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