Buy Prescription Glasses Online at Affordable Prices

Karima Alexander Time: 2020-09-19 14:22

Q: Again my email address is royalki77@gmail so I can’t see any thing sent to royalku77@gmail

A: Dear Karima Alexander, the email in your order is royalki77@gmail.com We will send you a tracking number to your email (royalki77@gmail.com)when we ship your order .

Karima Alexander Time: 2020-09-19 14:20

Q: My correct email is royalki77@gmail NOT royalku77@gmail.com also I need to know the status on my glasses

A: Dear Karima Alexander, the email in your order is royalki77@gmail.com We will send you a tracking number to your email (royalki77@gmail.com)when we ship your order .

SharonOBrien Time: 2020-09-19 12:52

Q: Hi I am a new customer. Order number 2200918024554. Ordered 4 pairs of glasses. Did not receive an email confirmation or nothing? Do you email this and also how do track the order? Will I be sent a consignment number when parcel is dispatched? Thank you.

A: Dear Sharon OBrien, the email address in your order is hello@livebreathetravel.nz , so we will send info to this email.

TerriPotts Time: 2020-09-19 12:48

Q: The arm of my Mathilda glasses is broken. Is it possible to just order the frame! Or is there another frame that would fit the lenses, please let me know.

A: Dear Terri Potts, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Conswella Thomas Time: 2020-09-19 08:35

Q: We’re are (2) pair of glasses you’ll have bad review please tell me when mine are coming

A: Dear Conswella Thomas, You will receive your order soon. The tracking number is 9400116902368877822733. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877822733

ShannonPayne Time: 2020-09-19 08:24

Q: I received my latest order yesterday and one of the frames the part that goes around your ear and attaches to the front is not fitting together. there is a gap which causes the glasses to fit improperly on my face. I have tryed tight the screw. Also adjusting the fit but it is just uncomfortable and seeing out of the glasses is comprised. Thank you

A: Dear Shannon Payne, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

HOPE Time: 2020-09-18 15:18

Q: I want to order 3 pairs of reading glasses strength 1.25. I can’t figure out how to do that. Please advise. Or please send a number so I can order by phone. Thank You.

A: Dear Customer, please choose single vision reading lenses and choose +1.25 as your sph value. Please fill in your PD value and keep other values as 0.00.

LisaDillman Time: 2020-09-17 09:51

Q: Hello there! My glasses came today; I ordered 4 pairs. 2 were supposed to have tints, but none of them do, they are all clear. The slips with each pair show the tint, and they are signed off but no tint. Please advise. Order number is 2200906075202 Thank you, Lisa D

A: Dear Lisa Dillman, We are so sorry to hear this, please don\'t worry, we will help you. Would you please put the glasses on white paper and take a photo of the glasses ?

KarenMinter Time: 2020-09-17 07:25

Q: Where is my order. The last two purchase the lenses fell out. It was processed on 8/26 and still have not received them.

A: Dear Karen Minter, Do you want two pairs of progressive glasses with clear lenses ? Please check the pictures.

EdithEvans Time: 2020-09-16 15:01

Q: the frame Ava, I really like but I need prescription glasses, but it's not giving me that option.

A: Dear Edith Evans, sorry, it is sold as frame only.

AmandaRitter Time: 2020-09-16 12:42

Q: I ordered glasses in August and received a damaged pair. I put in a ticket, but no one has reached out to me.

A: Dear Amanda Ritter, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

JessicaBanks Time: 2020-09-16 11:29

Q: What kind of metal are the glasses made of? I have a nickel and gold allergy.

A: Dear Jessica Banks, We are sorry to tell you that they are made of nickel .

Diadra Hinton Time: 2020-09-16 10:24

Q: how do you pick your pd

A: Dear Diadra Hinton, We would like to tell you that if you don\'t know the PD, You have rights to contact your doctor/optometrist to get the accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

DeniseLeon Time: 2020-09-16 10:04

Q: Hello, I have added a new email and made a purchase today and my points never seem to update. This is very frustrating as I always seem to have issues with this and am a very VERY GOOD Wherelight customer, I currently own over 100 [airs of your frames. If this could be resolved it would be appreciated. Thank you.

A: Dear Denise Leon, We would like to tell you that you used your points to play lucky draw. Each turntable will consume 100 points. You played the turntable a total of 56 times.You also used 500 points to redeem a glasses bag.

JacquelineCriss Time: 2020-09-16 08:17

Q: Order Id:82008231956334 The mail carrier returned my package back to you accidentally. I need to have you send it back to me when you receive it please. How do I make this happen?

A: Dear Jacqueline Criss, Would you please tell us your correct address ? We will resend it to you when we receive it.

Yasmin Irizarry Time: 2020-09-15 08:07

Q: No se como ordenar ya que me pide el número de add y mi receta no lo tiene

A: Dear Yasmin Irizarry, If you don\'t have add value, please choose single vision lenses.

suemccauley Time: 2020-09-14 21:55

Q: Trying to order glasses in cart, only want this pair it’s a flash sale which is about to end but its not allowing me to pay.

A: Dear suemccauley， We would like to tell you that we don\'t sell $2.99 glasses separately.

JessicaDe la Rosa Time: 2020-09-14 06:24

Q: Hello my order # is 82009132000112 I accidentally selected 62 for my PD, can I change that to 64 please.

A: Dear JessicaDe la Rosa, OK. We will change it to 64.

Cara Sauvage Time: 2020-09-13 12:52

Q: Hello! I really love your company and have recommended you to everyone I can! You’re really great! However sadly I ordered a pair of purple glasses and they arrived broken with a stem off of the left side :( I was hoping you will send me a replacement! If you need a photo I have one! Thank you!

A: Dear Cara Sauvage, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us your order number ? Would you please take a photo of the glasses and send it to us ?

Jessica De la Rosa Time: 2020-09-13 11:20

Q: I was looking to purchase some glasses by my PD is 32 and it seems like the lowest option is 40.0. Is it possible to order some glasses with my PD?

A: Dear Jessica De la Rosa, Please choose 64 as your PD (32+32=64)

SisDonnice Time: 2020-09-13 09:35

Q: Change my order prescription

A: Dear SisDonnice, What do you want to change ? Please don\'t worry, we will help you. Please describe your problem in detail.

Thea Time: 2020-09-11 13:49

Q: Hello; is there a way to replace glasses that I just ordered.

A: Dear Thea, Would you please tell us your order number ? We will help you.

KatieDavis Time: 2020-09-10 23:01

Q: I've been trying to put in my order for 2 pair of glasses, (buy one pair and get the second pair 90% off. When i get to the page that asks to confirm my prescription, the systems freezes

A: Dear Katie Davis, Would you please take a screenshot of the web page and send it to us ? We will help you.

KatieDavis Time: 2020-09-10 22:54

Q: Ive been trying to order 2 pair of glasses, but during ordering, the system keeps freezing up while im confirming my prescription

A: Dear Katie Davis, Would you please take a screenshot of the web page and send it to us ? We will help you.

Rachael Time: 2020-09-10 06:04

Q: The Moana frames I'm interested in say Frame Only with non-prescription lenses....what strength are the non prescription lenses? I need reading glasses only.

A: Dear Rachael, The strength of non prescription lenses is 0.00. What strength of reading glasses do you want ? If you want 2.00, please choose single vision reading glasses and choose +2.00 as your sph value.

Erica Sims Time: 2020-09-09 19:29

Q: Do you all take eye insurance?.If so, what insurance types so you take?

A: Dear Erica Sims, Sorry, we don\'t take insurance.

Robin Time: 2020-09-09 18:05

Q: Bonjour,j ai un petit problème avec ma lunette que j aime beaucoup et que j ai re?ue début Ao?t ,mais une des embouts pour le nez est brisée , la soudure est cassée ,je vois bien que c est un article en métal en forme de U que je peux vissée , est- ce que je peux commander cette pièce ?? Vous pouvez voir le modèle dans ma commande 2200708070003 .j attends votre réponse ,car pour le moment je ne peux pas porter mes lunettes .Merci et Bonne Journée

A: Dear Robin, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

CassandraHarris Time: 2020-09-09 12:44

Q: I can upload my prescription but I can’t figure out how to complete the form. Please advise.

A: Dear Cassandra Harris， What type of glasses do you want ? Please send your prescription to us. We will help you.

Jennifer Claibourne Time: 2020-09-09 11:54

Q: The prescription is asking for my “ADD #’s”, my doctor prescription does not have these. It’s not letting me enter without them.

A: Dear Jennifer Claibourne, If you don\'t have “ADD #’s”, Please choose single vision distance glasses.

YOLANDA STEWART Time: 2020-09-09 07:30

Q: BEAUTIFUL FRAMES...

A: Dear YOLANDA STEWART, What can we do for you ?

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