Buy Prescription Glasses Online at Affordable Prices

LoriLamb Time: 2020-10-22 11:12

Q: I have 4 pair of amazing glasses from you! I just found that one eye has a change in vision. Is it possible to reorder right lenses only as replacements?

A: Dear Lori Lamb, We are sorry to tell you that we don\'t sell lenses only.

donnajones Time: 2020-10-22 08:38

Q: What are the numbers about

A: Dear Donna Jones, What can we do for you. What numbers do you refer to ?

GraceHolmes Time: 2020-10-22 07:31

Q: Order number: 2200924130432 Please refund my money as Customs have said that prescription glasses are not allowed into the EU. Grace Holmes

A: Dear Grace Holmes, Are you required to pay customs tax? If this is the case, you can pay the tax first, then contact us, we will refund you the money.

Amy lehman Time: 2020-10-21 20:36

Q: How much does it cost extra to have prescription transition glasses?

A: Dear Amy lehman, The cost of photochromic lenses is $31.95. The total cost will depend on your prescription. Once you have that information entered in you will see the lens and pricing options.

MitziWelborn Time: 2020-10-21 16:55

Q: how is the pd measured?

A: Dear Mitzi Welborn, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Stacy Meisetschlaeger Time: 2020-10-20 18:43

Q: I have the glasses I want in my cart, but mouthing I do will allow me to check out.

A: Dear Stacy Meisetschlaeger, What can we do for you ?

Julia Time: 2020-10-20 14:56

Q: Why will it not take a pd of 60

A: Dear Julia, if you can\'t fill in your PD, it means that the frame is too big, it can\'t fit your PD. Please choose a smaller frame instead. Thanks for your understanding.

luz eleni felix pizarro Time: 2020-10-20 12:10

Q: Me interesan unos estilos podrían decirme como poder comprar el q deseo

A: Dear luz eleni felix pizarro， You need to place an order on our website : www.wherelight.com

Brittany Time: 2020-10-20 09:24

Q: I want to order glasses from your website how do I find out my eyesight numbers like do I call my old eye doctor and ask them

A: Dear Brittany, You need to get a prescription from your doctor.

MoonUnderwood Time: 2020-10-19 16:23

Q: order number 2200925203805 Tracking shows it went to a nearby town, and now has been "forwarded to a different address at 9:29 am on October 19, 2020 in KEENE, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect." I can't find anywhere on the USPS site showing where it was forwarded to. My address on your site is correct.

A: Dear Moon Underwood, Please don\'t worry. It is still in transit. You will receive your order soon.

CarolSharma Time: 2020-10-19 14:56

Q: I like the Sophie Glasses, but they say they do not accept a Prism. Is there anyway I can order these glasses with a +2 Out Prism in both lens? Thank you

A: Dear Carol Sharma， the Sophie Glasses do accept prism, please fill in your prism value.

Victoria Wallace Time: 2020-10-19 14:11

Q: Dear Liszt. Thank you for such a quick reply. As you said, my 3 pairs of glasses arrived today. My progressives are perfect. The pd on my prescription sunglasses was wrong. It should have been 60.0 not 62.0 but I put the rubber enhances on the inside bridge and they fit. The vision is perfect on all 3. Thank you for such prompt and courteous service.

A: Dear Victoria Wallace, Thanks for your support.

Paola Time: 2020-10-19 13:33

Q: Hello my friend got me these glasses but she put the wrong prescription. How can they be exchanged for my right ones

A: Dear Paola, Would you please tell us the order number ? We will help you.

LucyHawker Time: 2020-10-19 12:59

Q: Hello, my order has been in pre shipment for 5 days with no updates. Please provide and update. Thank you

A: Dear Lucy Hawker, We would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Please don\'t worry.

Meryland Time: 2020-10-19 11:07

Q: I was given a coupon for registering my account and I tried to use it for my first order for a 33% discount and it didn't work. Can I please get my discount applied? My coupon is twaa1w109419no1038

A: Dear Meryland, We would like to tell you that you can only use one discount in one order. Thanks for your understanding.

VictoriaWallace Time: 2020-10-18 15:03

Q: Hello. I have ordered 3 pairs of glasses. 2 progressives and one prescription sunglasses on September 27, 2020. Looking at the history,it says my glasses were shipped but I have not received them. I’ve order 4 pairs of prescription glasses from your company months ago and received them relatively fast. The glasses have been paid for in full. Can you either resend me my glasses or refund my money? Thank you Order id: 82009272108567 Please let me know what the status will be. Thank you

A: Dear Victoria WallaceEAST, The tracking shows that MEADOW, NY 11554, Arrived at Hub -> Your item arrived at the hub at 9:29 am on October 18, 2020 in EAST MEADOW, NY 11554. You will receive your order soon. Please don\'t worry. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877863583

ArmazerMcDaniel Time: 2020-10-18 12:13

Q: I put the wrong prescriptions in but I sent a pic of my Rx will that matter

A: Dear Armazer McDaniel, We correct it for you. Please don\'t worry.

pam bachtel Time: 2020-10-15 18:02

Q: Iam trying to order reading glass3but cant figure out how to do it. Please help

A: Dear pam bachtel, please choose single vision reading lenses and choose +3.00 as your sph value.

DeniseDiaz Time: 2020-10-15 09:26

Q: I received 2 pairs and love the frames; however, they are way stronger than they should be. I have several glasses from other sites and my prescription is perfect. I cannot use either pair bc it is way too strong. I confirmed my script and it is entered correctly but they were not made w/ the correct strength. Please advise

A: Dear Denise Diaz, We are so sorry tp hear this. Please don\'t worry, we will help you. Is this a new prescription ? Would you please take a photo of the glasses from other sites and send it to us ?

AnnShaw Time: 2020-10-15 02:18

Q: Hello I'm super confused about my prescription. I've added my qprescription but worried I've not completed it correctly. I have uploaded a picture but worried about orderingglasses

A: Dear Ann Shaw,What type of glasses do you want ? Progressive or Single vison ? Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

NelidaDuquette Time: 2020-10-14 17:53

Q: Where is my eyeglasses ???? ordered last 4th of October 2020, was it shipped yet? I need to know please!

A: Dear Nelida Duquette, We have shipped your order. The tracking number is 9400111108296849019980. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111108296849019980

Davy Time: 2020-10-14 16:23

Q: Do you sell polycarbonate lenses?

A: Dear Davy, We sell resin lenses.

AndreaJamison Time: 2020-10-14 16:14

Q: I ordered 2200809174435 and the prescription is wrong. They are blurry. How can I return them for the correct prescription. The other order I received was correct.

A: Dear Andrea Jamison, Please don\'t worry, we will help you. Would you please tell us your correct prescription ? Would you please take a photo of your prescription and send it to us ?

TraceyHershey Time: 2020-10-14 13:22

Q: SN: 2283-1 Frame with lens Frame shapes: Frame types: Full-Rim Color: floral Price:$9.95 1 Subtotal:$49.85 It won't allow me to use my introductory 30% off

A: Dear Tracey Hershey, Please don\'t choose discounted frame. All coupon codes could not be applied to discounted glasses and accessories.

LauraFrancoeur Time: 2020-10-14 05:32

Q: Do you offer transition lenses???

A: Dear Laura Francoeur, Yes, we do. It is called photochromic lenses on our website.

YuraBrooks Time: 2020-10-14 05:21

Q: I received an email with tracking information on 10/08/2020 but when I track them it doesn’t show that they have been received at the shipping facility. Can you provide me with an update?

A: Dear Yura Brooks, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the package arrives at the destination. We will try our best to make sure that you will receive your package.

CHARLESJENKINS Time: 2020-10-14 05:11

Q: I would like to order my free pair of glasses with code xl1tsg149805cp1043, but I have not been able to. Please help

A: Dear CHARLES JENKINS, Please don\'t choose discounted frame. All coupon codes could not be applied to discounted glasses and accessories.

AlexisChatman Time: 2020-10-13 19:41

Q: I need to order reading glasses. Is that a single prescription or which do I choose?

A: Dear Alexis Chatman, Please choose single vision reading lenses.

Naomi Time: 2020-10-13 12:17

Q: Hello, I have a a prescription for heavy lenses (-6,50). Are the lenses in the glases thick? Could I order a metal framed pair of glasses without the lenses sticking out?

A: Dear Naomi, Your prescription is strong. We don\'t recommned you choose metal frame. The lenses will be thick. We suggest you choose a small frame acetate frame. Small frame will make the lenses look thin.

Raquel Mills Time: 2020-10-13 11:53

Q: I’m unable to enter my PD using the drop down box provided. I tried putting it in the additional notes box but the website won’t let me go on to order. Is there a number I can call to place my order?

A: Dear Raquel Mills, We would like to tell you that your PD is small, so the frame can\'t fit your PD. Please choose smaller frames on our website.

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