Buy Prescription Glasses Online at Affordable Prices

Christina Scaglione Time: 2020-06-25 08:28

Q: I just tried making a purchase through PayPal and it did not send me back to get a order confirmation number, but my card has pending transaction, I would like to know if my order went through.

A: Dear Christina Scaglione, would you please tell us the transaction ID ? We will check it for you.

SharynKing Time: 2020-06-24 22:50

Q: What if you don't have a prescription and just buy over the counter like 1.5. 2.0 etc thanks

A: Dear Sharyn King, do you mean that you want readers glasses ? If so , please choose single vision reading glasses and choose +1.50 or +2.00 as your sph value.

Kayla Bennett Time: 2020-06-24 19:57

Q: Why are the lower PD not available? 25?

A: Dear Kayla Bennett, Which frame do you want ? Would you please tell us your PD ?

TeresaMansbach Time: 2020-06-24 10:08

Q: I placed an order with glasses in the wrong color. My order number is :2200624093544 and the art number is :2200624093544 I want these to be in the black blue color and not the tortise one thank you

A: Dear Teresa Mansbach, would you please tell us which frame do you want to change the color ? Please tell us the frame name. We will change it for you.

Sharondee Mapp Time: 2020-06-23 18:49

Q: I'm unable to track my order when I sign in. There is no evidence of the order when I sign into my profile. But I am not received confirmation of my order via email. The order number is 2200614155739. Thank you for your assistance.

A: Dear Sharondee Mapp, please don\'t worry, your order is in processing. We will eamil you a tracking number when we ship your order.

KaitlinPannell Time: 2020-06-23 12:35

Q: I requested a refund for a pair of glasses after I just ordered them thinking they were the wrong style but I actually do like them and I want to cancel that refund request so that the order can finish processing

A: Dear Kaitlin Pannell, OK. We will continue to process your order.

Catherine Campanale Time: 2020-06-23 10:20

Q: I ordered glasses on June 8th and just want to know the status of this order.

A: Dear , we have shipped your order. The tracking number is 9400115902368877480615. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877480615

AnnetteCharles Time: 2020-06-23 07:14

Q: I have ordered bifocals before from this company, but I'm not sure how to just order reading glasses.My regular bifocal script was as follows: sphere. Cyl Axis. Add OD +200 -200 85 275 OS +200 -175 100 275 Could you give me some guidance on how to correctly fill it out for reading glasses only. Much appreciated,

A: Dear Annette Charles, Do you mean that you want single vision reading glasses ? We received your #82006230734515. If you are sure that you want single vision reading glasses, we will make the glasses for you.

JoanneDoherty Time: 2020-06-23 02:00

Q: Hi, i ordered a pair of glasses from yourselves on the 11th of June, I have been checking the track & trace shipping information, but this has seemed to stop on the 17th of June! Could you tell me if it has stopped please?. Thankyou

A: Dear Joanne Doherty, the tracking has been updated. Please don\'t worry.

KirstinFarella Time: 2020-06-22 21:32

Q: How do I order normal 1.25+ readers?

A: Dear Kirstin Farella, please choose single vision reading glasses and please select +1.25 as your sph value.

Bayan Basata Time: 2020-06-22 21:22

Q: Hi. Do you know when these frames will be back in stock? https://m.wherelight.com/mobile/product/product.php?pid=1313&flag=1&from=list

A: Dear Bayan Basata, we are sorry to tell you that it is discontinued. It will not come back.

ShykedraBrown Time: 2020-06-22 17:08

Q: Hello! My current prescription has changed. I would like to know if I can send my old frames back to get my new prescription placed in them?

A: Dear Shykedra Brown, we are located in China. The freight is expensive and there is no guarantee that the frames will be properly delivered to us remained intact. So we don\'t recommend you to return the glasses to us. You can place a new order on our website and you can use the bogo code : BOGO5

Egma Cordova Time: 2020-06-22 15:18

Q: My package says it was delivered and I have not recieved it. What is my next step? I was unable to contact anyone through UPS to get any info, very frustrating

A: Dear Egma Cordova, We suggest that you wait another 2-3 days, your package will be delivered in 3days , please don\'t worry.

AGNESCORDOVA Time: 2020-06-22 13:49

Q: HELLO, I just received my order of two just frames, right away I could tell they were much to big, I really like the style of the frames but will be unable to wear them. What should I do?

A: Dear Customer, please don\'t worry, we will help you. Would you please tell us your order number ?

Priscilla Time: 2020-06-22 12:20

Q: Do you make trifocals glasses ?

A: Dear Priscilla, sorry, we don\'t.

StacyReynolds Time: 2020-06-22 11:31

Q: I made a purchase today, did not receive a confirmation. Would you please email That you have received it

A: Dear Stacy Reynolds, Yes, we received it. The 2 pairs of glasses are in processing, please don\'t worry.

AlanisMissel Time: 2020-06-22 08:39

Q: Hello my name is Alanis Missel, my order number is 82006201417439. I entered in the wrong PD, I didn't want to cancel my order but I do need this changed. Right eye distance is 30 and Left eye distance is 31. If this can be fixed I would still like my order.

A: Dear Alanis Missel， OK. We will change the PD for you. Please don\'t worry.

LindsayEckstein Time: 2020-06-22 07:36

Q: Order #82006092000268 It’s been 12 days since ordered. It appears that it’s sill not processed. How much longer before the order ships?

A: Dear Lindsay Eckstein, We are so sorry for the delay. We will make your glasses as soon as we can. And we will email you a tracking number when we ship the glasses. Thanks for your patience and understanding.

Jasmine Ingram Time: 2020-06-21 12:20

Q: Hello my name is jasmine ingram my order # is 82006211210509. When will I receive a confirmation email of purchase. Thank you!

A: Dear Jasmine Ingram, we have sent the confirmation email to you. And your order is in processing, please don\'t worry.

KeriMendez Time: 2020-06-21 12:13

Q: Can I upload a pic of myself to check glasses on?

A: Dear Keri Mendez, you can click the \'Try On\' option to upload a picture.

kathrynnecrowell Time: 2020-06-21 09:01

Q: Hello I placed my order over 10 days ago. Can you please tell me when I will be receiving? Order #82006101852118

A: Dear Kathrynne, We will ship your order tomorrow and we will email you a tracking number. Please don\'t worry.

Meghan McCoy-Smith Time: 2020-06-21 07:07

Q: I’d like to order the Lorraine frames In purple with no prescription and blue light blocking, but I can’t figure out to select that for my cart. Please assist.

A: Dear Meghan McCoy-Smith, please choose blue light blocking lenses, please choose 0.00 as your prescription. And you can choose any number as your PD.

GriselRodriguez Time: 2020-06-20 16:35

Q: Hola, me podrían decir como puedo obtener la oferta compras unos lentes y recibe otro gratis?

A: Dear Grisel Rodriguez, please order 2 pairs of glasses and fill in the bogo code, then we will only charge you one pair.

Tiffany Time: 2020-06-20 15:54

Q: Hi! There are a pair of glasses I want for blue light protection but I don’t need glasses so I don’t have a prescription. Is there a way for me to get them with the blue light protection and no prescription? It keeps asking for a PD but I don’t have an accurate measurement.

A: Dear Tiffany, if you don\'t have prescripption, please choose 0.00 as your prescription. And you can choose any number as your PD.

Karen Green Time: 2020-06-20 15:05

Q: I was wondering about my order. I chose faster delivery but have heard nothing. My order number is: 82006131539267

A: Dear Karen Green, we will ship your order in this week and we will email you a tracking number. Please don\'t worry.

Patsy Meneses Time: 2020-06-20 08:51

Q: I uploaded my picture to "try on" a pair of your frames. It says to select PD. My doctor says my distance PD is 32.5 but the lowest I can select on your site is 40. How do I enter a lower number? Thank you.

A: Dear Patsy Meneses, please choose 65 as your PD (32.5+32.5=65)

Macenzie Time: 2020-06-19 13:42

Q: I just ordered my glasses and did the wheel spin and it said I won a free glasses case. But it would not let me apply the prize to my checkout. How do I get my free case?

A: Dear Macenzie， please don\'t worry, the prize will be applied to your order automatically.

Jacqueline Dominguez Time: 2020-06-19 07:39

Q: Good morning ! I receive a message from yours that you have problems with my address to send my eyeglasses. My adress is : Condominio Torres de Andalucia Calle Almonte 1 Torre 1 Apt. 911 San Juan Puerto Rico 00926 My cel. # is 939-640-1517 Im waiting for you..... Thanks. Jacqueline Dominguez # Order - 82006101801263

A: Dear Jacqueline Dominguez, thank you. We will try to ship your order. If there is still have problem, we will contact you via email.

SophiaBryson Time: 2020-06-18 13:17

Q: I ordered two pair of glasses and I have not received them yet

A: Dear Sophia Bryson, Would you please tell us your order number ? We will check it for you.

Alanis Torres Time: 2020-06-18 07:56

Q: Hi. I don't want glasses anymore. I want my full return. Please. My orden is: 82006171343089

A: Dear Alanis Torres, are you sure that you want to cancel the order ?

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