Buy Prescription Glasses Online at Affordable Prices

Cynthia Hector Time: 2020-06-18 07:51

Q: I seen a pair of glasses in the share part and I can’t find them in my search they have a gold lion face that’s the pair I want also do I send you my prescription and then you send me the glasses

A: Dear Cynthia Hector, would you please send us the picture so that we can search the glasses for you. And we would like to tell you that you need to place an order on our website.

Bernagene Time: 2020-06-17 18:59

Q: The plastic section that my frame's arm has the screw bike. Is there any warranty? It is the pair with one round and one square frame. What is my recourse? It is order number 2190811150537 purchased 8/11/2019 Thank you. Bernagene Shay

A: Dear Bernagene, would you please take a photo of the glasses and send it to us ?

SHIRLEY Williams Time: 2020-06-17 16:46

Q: Hi my need to send proof of payment for my for connect your care

A: Dear SHIRLEY Williams, do you mean that you want a receipt ?

Vicky Chambers Time: 2020-06-17 05:02

Q: My prescriptions on my glasses were wrong i cant see can you redo of redund the prescription part i like my frames

A: Dear Vicky Chambers, please don\'t worry, we will help you. Would you please take a photo of your prescription and send it to us ? We will check it first.

Mozell Time: 2020-06-16 18:43

Q: I tried to put 60 as my PD and it won’t let me so I had to put 64 put that’s not correct how can I make sure it right I did send my Prescription In with a photo

A: Dear Mozell, would you please tell us your order number ? We will check it for you.

Jodi Moore Time: 2020-06-16 12:11

Q: The prescription wasn't right. I really don't know if it was your company, or if it was the prescription was done wrong at my doctors. I am going back in a week to see if they can do another refraction, and I definitely want to try again. I love the frames I picked out.

A: Dear Jodi Moore, We are so sorry to hear this. Please contact us after you do another refraction. We will help you, please don\'t worry.

JoanneMorgan Time: 2020-06-16 12:04

Q: Hi, I want to buy Starry in pink but when I try it on my face in the "try on" feature it won't allow me to choose pink. Is pink available in these glasses? thank you

A: Dear Joanne Morgan, the pink frame is available.

Kelli Time: 2020-06-15 20:29

Q: Does Welsie come in a medium sized frame? How can I try to check if they're a good fit before ordering prescription lens? Thank you

A: Dear Kelli, We would like to tell you that the size of each frame is fixed. You can check the measurements of each frame in frame detail.

Jodi moore Time: 2020-06-15 14:16

Q: I put the song email on here, and need to return the glasses. Could you please put my correct email in your system, so I can navigate through your website.

A: Dear Jodi moore, we changed your email to jodim330@gmail.com . Would you please tell us why you need to return the glasses ? Please don\'t worry, we will help you.

EllenSchulz Time: 2020-06-15 10:26

Q: I’d like to re-order a frame I purchased from you in November 2018, SN: 2989, Product Name: Jett, in Blue. I cannot find on your website. At the same time I bought SN: 1596, Product Name: Baines, in Blue ? this is now called “Joyce” on your website. I do not want another. Can I re-order SN: 2989, Jett?

A: Dear Ellen Schulz, We are sorry to tell you that the frame #2989 is discontinued. We are so sorry.

Abbey Time: 2020-06-14 20:32

Q: Is it possible to get the Xenia frames without the gems on the corners?

A: Dear Abbey,we are sorry to tell you that we can not do this for you.

Janet Time: 2020-06-14 10:26

Q: Can you please order the red barbara plastic rectangle frames again.

A: Dear Janet, we are sorry to tell you that it will not come back in stock.

Shelly Carsn Time: 2020-06-13 19:27

Q: What is pd?

A: Dear Shelly Carsn, we would like to tell you that it means pupillary distance.

AndreaHorne Time: 2020-06-13 18:50

Q: how can I upload y photo to try on glasses

A: Dear Andrea Horne, yes, you can.

TheresaParks Time: 2020-06-13 04:48

Q: I’m not able to add my axis numbers on my script.

A: Dear Theresa Parks,would you please take a photo of your original prescription which contains PD value and attach it in the email?

ShantaBurks Time: 2020-06-12 19:42

Q: I just need both pair as a reader on the computer one at 1.00 the other at 1.25 but I'm not sure how to put it in ....help

A: Dear Shanta Burks, do you mean that you want order two pairs of eyeglasses, one pair\'s strength is +1.00, the other pair\'s strength is +1.25 ?

KatieSnyder Time: 2020-06-12 16:38

Q: How long do these take to ship?

A: Dear Katie Snyder, we would like to tell you that you can check the information in this link.https://www.wherelight.com/help.php/helpInfo-48.html

Beth Ann Getz Time: 2020-06-12 08:35

Q: Good afternoon! I recently ordered readers however, I'm interested in ordering glasses for work and looking at the computer all day. My script was submitted with my order but I don't know if those details for distance lenses were on there. Can you help me with this?

A: Dear Beth Ann Getz, do you mean that you want to order bluelight protect lenses ?

JoanneDoherty Time: 2020-06-12 05:21

Q: Hi I ordered a pair of glasses off yourselves yesterday, I have checked the shipping track & trace and it is saying that "customer has already cancelled shipment" could you tell me what's going on because I haven't cancelled anything!?. Many thanks jo.

A: Dear Joanne Doherty, we would like to tell you that we have shipped the order#82006110415437 out. You can check the shipping status at https://www.sf-express.com/gb/en/dynamic_function/waybill/#search/bill-number/SF6143167441096

Tiffany Jones Time: 2020-06-11 18:31

Q: Hello my prescription has two Pd and I’m only able to input one of them The list of PDs does not go up to the number I need . What can I do about that before I purchase them ???

A: Dear Tiffany Jones, please don\'t worry.Would you please take a photo of your original prescription ?

Dee Time: 2020-06-11 18:31

Q: I just need readers but I love the Roxie frame, is it possible to get them as readers? Thank you!

A: Dear Dee, we would like to tell you that you can choose single vision reading lenses and fill the strength in the sph.

Rosa Time: 2020-06-11 13:38

Q: May I order a pair of glasses with Blue light filtering and no prescription?

A: Dear Rosa, we would like to tell you that you can choose bluelight protect lenses and fill none in sph.

Danielle Time: 2020-06-09 12:44

Q: I don’t understand how to add my prescription

A: Dear Danielle, please don\'t worry, we will help you. What type of glasses do you want ? Would you please take a photo of your prescription and attach it in the email ? We will check it for you.

KathyRobinson Time: 2020-06-09 05:56

Q: hello me again if my order isnt the right one, i wanted the red deliahs like the ones on the picture if they arent the red one i want a refund on these thank you very much have a good day

A: Dear Kathy Robinson， please don\'t worry, the glasses in your order are red.

KathyRobinson Time: 2020-06-09 05:25

Q: yes i just looked at my order and i thought i was getting the red one called deliahs and on my order is pink deliahs dont know what to do now thank you

A: Dear Kathy Robinson， please don\'t worry, the glasses in your order are red.

KateGarcia Time: 2020-06-09 00:34

Q: Hi. I received my beauty glasses but I was looking my prescription and and I saw that Its wrong... can you help me?

A: Dear Kate Garcia, Please don\'t worry, we will help you. Would you please take a photo of your prescription and send it to us ?

Hectormoreno Time: 2020-06-08 22:46

Q: Hi guys from my order 82006082238066 I submitted my prescription document can you please confimr Thanks

A: Dear Hectormoreno, yes, we received it, please don\'t worry.

MarciaHarrison Time: 2020-06-07 14:03

Q: It say buy one get one free, but when I pick the one I want then pick the free ones it charges me for both pair

A: Dear Marcia Harrison, please don\'t choose discounted glasses, all coupon codes could not be applied to discounted glasses.

GabrielaAyala Time: 2020-06-07 04:55

Q: Hi, I'm trying to use the try on feature and my PD is Right 32 and Left 33. You don't have PDs listed that are less than 40 in the try-on feature so the glasses look gigantic on my face. What can I do?

A: Dear Gabriela Ayala, please choose PD of 65. 32+33=65. Thank you.

SarahStone Time: 2020-06-06 13:05

Q: I have a strong prescription and want the thinnest possible lense I can get but it's limiting me get 1.64. Why don't I get the option of 1.74?

A: Dear Sarah Stone, do you mean that you can\'t choose 1.74 ? Would you please take a screenshot of the webpage and send it to us ?

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee