Buy Prescription Glasses Online at Affordable Prices

SophiaBryson Time: 2019-11-12 06:07

Q: I just purchased two pair of glasses. On the red pair the lenses are very loose. Can I get a replacement pair of glasses with my edges polishes a rolled.

A: Dear Sophia Bryson, we are sorry to hear that, please don\'t worry。 We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

KazaanHarwell Time: 2019-11-12 03:02

Q: I have been getting messages from Wherelight saying they need to contact me about my Perscription and to check my email. My email address is correct, still I’m not receiving any emails from Wherelight to address the prescription issue. What should I do now?

A: Dear Kazaan Harwell, We need to confirm the prescription with you. Would you please take a photo of your original prescription and attach it in the email so that we can check it for you ?

Mags Time: 2019-11-11 18:01

Q: I got an email that said my payment didn't go through but the payment was taken out of my checking account. I can't find a number to call.

A: Dear Mags, We are sorry for the inconvenience brought to you. We have received your money and your order is being processed now.

KimAlbertson Time: 2019-11-11 16:09

Q: How do I know which size, as far as which face size they are suggested for?

A: Dear Kim Albertson, we would like to tell you that you can measure the size of your previous eyeglasses and compare the size of your previous eyeglasses with the size of the frame on our website. The size of each frame is marked on our webiste.

GiovannaSaldana Time: 2019-11-11 13:49

Q: What's the difference between the Anti-scratch / anti-glare coating and the Premium? What's better about the premium coating? I can't find any information about it on your site?

A: Dear Giovanna Saldana, We would like to tell you that it consists of the functions of Anti-Scratch, Glare,waterproof and oilophobic.

MichelleSmith Time: 2019-11-11 13:05

Q: This is my first time on the site and ordering. I am not unable to enter my prescription info. The drop-down box does not list anything. How do I get started?

A: Dear Michelle Smith, would you please take a photo of your origianl prescription and attach it in the email ?

KaraSalsman Time: 2019-11-11 09:33

Q: Just curious as to how long it takes to receive the glass I ordered on 10-22-19? The status says cargo allocating. Just wondering if it I'll receive them in November at this point? Thanks.

A: Dear Kara Salsman, we are so sorry for the delay. We have checked your order and we would like to tell you that we will ship your order out today. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

TINAMEREDITH Time: 2019-11-11 09:32

Q: ST1567 other It is out of stock, when will you get it back in?

A: Dear TINA MEREDITH, we are sorry to tell you that this frame will not come back in stock.

Stephanie Alanis Time: 2019-11-11 09:24

Q: I need to add blue light protection to my order, is it possible to order multiple (2) things ?

A: Dear Stephanie Alanis, would you please tell us which type of lenses you want to order, single vision lenses or progressive lenses?

Stephanie Alanis Time: 2019-11-11 09:15

Q: How can I add multiple choices? I would like to add blue light protection and anti scratch, as well as free line..?

A: Dear Stephanie Alanis, would you please tell us which type of lenses you want to order, single vision lenses or progressive lenses?

ElizabethFlees Time: 2019-11-11 08:12

Q: The $1.11 blue light glasses are coming up as $11.11. Why?

A: Dear Elizabeth Flees, we are sorry to tell you that the discount of $1.11 blue light glasses was ended.

Coombs Time: 2019-11-11 04:05

Q: Hi, I lost two coupon codes today (one for free shipping and one for $20 off) because one of my credit cards wouldn't process. I hope you can restore them! Thanks in advance!

A: Dear Coombs, we have checked your order and we are sorry to tell you that you have used the $20 coupon, so you can not use the free shipping discount in this order. The two discounts can not be used in one order.

coombs Time: 2019-11-11 03:17

Q: excuse me, the website says i already used my free shipping discount code, but i never did. the order wasn't finalized. please give me back my code so i can place my order! thank you.

A: Dear Coombs, we have checked your order and we are sorry to tell you that you have used the $20 coupon, so you can not use the free shipping discount in this order. The two discounts can not be used in one order.

GretchenThomas Time: 2019-11-10 23:24

Q: Can i use my coupon BOGO on this order

A: Dear Gretchen Thomas, we are sorry to tell you that this discount was ended.

EmilyBurner Time: 2019-11-10 22:39

Q: I want to order sunglasses, but each one I chose, I am unable to find the button to pick single lens, and put in my prescription. I read on one question that some styles do not support prescription lenses. Which sunglasses can I order with prescription?

A: Dear Emily Burner, we would like to tell you that most of our sunglasses support prescription lenses. Please don\'t worry.

Anna Glaze Time: 2019-11-10 15:55

Q: Hi there, I would like to order the Cohen sunglasses with black (darkest) lenses and prescription. The link seems to not work when I go to choose what type of lenses I want. I don’t want to just order the frames, I would like prescription lenses for the Cohen sunglasses. Can you help me? Many thanks.

A: Dear Anna Glaze, we are sorry to tell you that due to the special shape of the frame#Cohen, the frame can not be processed with the prescription lenses.

Melissa Time: 2019-11-10 07:22

Q: Is it possible to get glasses with non prescription lenses or with only blue light resistant lenses?

A: Dear Melissa, we would like to tell you that you can choose blue light protection lenses and fill 0 in sph.

Sandie Time: 2019-11-09 13:07

Q: I only need readers at 2.75 strength. What would my presciption be in order to order? Thanks!

A: Dear Sandie, we would like to tell you that you can choose single vision reading lenses and fill sph in +2.75.If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

CandyNunez Time: 2019-11-08 22:15

Q: My perception is wrong on the order I just submitted, can it be corrected ASAP?!

A: Dear Candy Nunez, Please don\'t worry. We have corrected it.

Elizabeth Futch Time: 2019-11-08 14:12

Q: There is No PD value listed.on my prescription, and it makes me.unable to confirm my rx to you to submit. How do I by pass to submit my order?

A: Dear Elizabeth Futch, If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Ebunoluwa Ola Time: 2019-11-08 08:41

Q: My PD is 36.5 but I couldn't get it on your website Can you help me out please?

A: Dear Ebunoluwa Ola, we would like to tell you that you can choose 73(36.5+36.5) as your PD value.

kimberlyglisson Time: 2019-11-08 08:35

Q: Hi I wanted to try anti glare on one of the glasses and forgot to put it on there. Already made the purchase.

A: Dear kimberly glisson, we have changed it for you. Please don\'t worry.

TINAMEREDITH Time: 2019-11-08 05:20

Q: DAINE SN: 63056 Color* Black when will other colors be available?

A: Dear TINAMEREDITH, sorry, we only have it in black.

TINAMEREDITH Time: 2019-11-08 05:00

Q: KARLA SN: P5029 Color* White Is that true white or is it yellow or creme color?

A: Dear TINAMEREDITH, it is a little pink and creme.

JacquelineRobinson Time: 2019-11-07 18:25

Q: My glasses are +3.25 should be -3.25 what do I do?

A: Dear Jacqueline Robinson, would you please tell us your order number first ?

Lina Time: 2019-11-07 13:48

Q: Cómo puedo subir mi receta para saber que espejuelos son compatibles y si ustedes la trabajan?

A: Dear Lina, would you please take a photo of your original prescription and attach it in the email ?

GraceGarza Time: 2019-11-07 09:59

Q: I need help understanding my prescription

A: Dear Grace Garza, would you please take a photo of your original prescription and attach it in the email ?

Jess Noom Time: 2019-11-07 09:45

Q: Are all your lenses polycarbonate?

A: Dear Jess Noom, we would like to tell you that all our lenses are resin lenses.

KathyBrighton Time: 2019-11-06 21:10

Q: My 500ff coupon is not working. I have all the info filled out so I am not sure why I can't proceed.

A: Dear Kathy Brighton, we are sorry to hear that, do you add the discounted frame to your order ? If you add these frame, we are sorry to tell you that the 500ff coupon can not work. If you don\'t add the discounted frame in your order, would you please take a screenshot of your cart? We will check it for you.

Jamika Time: 2019-11-06 18:31

Q: I don't see glasses YC-001 on your website

A: Dear Jamika, we are sorry to tell you that the frame#YC-001 is out of stock.

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