Buy Prescription Glasses Online at Affordable Prices

Dvora Time: 2019-11-06 17:29

Q: Do you ship via ups or fed ex? Or usps? Can I have my order shipped to my ups store or fed ex store by my apartment? Thanks for the information

A: Dear Dvora, we would like to tell you that we ship the glasses via UPS or USPS. And we are sorry to tell you that we can not ship your order to your ups store by your apartment.

JillLundin Time: 2019-11-06 12:02

Q: Can I just order standard reading glasses at 3.25 like off the shelf single vision that I can buy most places or do I need a prescription to order from you guys? Thanks Jill

A: Dear Jill Lundin, we would like to tell you that you can choose single vision reading lenses and fill your sph +3.25. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Kelsi-Lyn Smith Time: 2019-11-06 10:48

Q: Why am I being told I will be charged an extra strength charge when my prescription is a totally normal prescription and not even double vision? You should advertise the low prices if none of us actually get those prices

A: Dear Kelsi-Lyn Smith, we are sorry to tell you that due to the rising price of raw materials, if your sph is over 4.00, we need to charge the customer the extra strength charge. So sorry for the inconvenience brought to you.

PRISCILLAVELASQUEZ Time: 2019-11-06 06:47

Q: Im trying to purchase these glassee wirht a prepaid card and its not excepting it

A: Dear PRISCILLA VELASQUEZ, we would like to tell you that you can use paypal to pay your order.

Christy Pyles Time: 2019-11-05 20:06

Q: Re: order #81910201019088 Received my glasses, like the frames but the lenses we’re supposed to be bifocal and they are progressive with the progressive in the wrong spot. I can’t wear them. I ordered because bifocals were offered. How can I return and get these fixed? Thanks, Christy Pyles

A: Dear Christy Pyles, please don\'t worry, we will help you. Would you please take a photo of the lenses and attach it in the email so that we can check it first ?

AngelaStevenson Time: 2019-11-04 17:28

Q: Yes Please I would like to speak to SOMEBODY or just have my glasses sent to me that i had order . It has been PAID $ 57.85 it's telling me i'm short $ 4.00 REALLY It didn't show that t the pay out BUT YOUR $ 57.85 was PAID that's not right . I want to talk to somebody. 909-241-4144 Thank YOu Angela Stevenson

A: Dear Angela Stevenson, we have double checked, you didn\'t pay for your order. Would you please take a screenshot of the payment and send it to us ?

Tanya Karabanovs Time: 2019-11-02 20:17

Q: I got a text message to confirm my order but when i log in it doesnt tell me what to do

A: Dear Tanya Karabanovs, your order is in processing. Please don\'t worry.

MarciaTravers Time: 2019-11-01 07:25

Q: I'm trying to order the mollie frame in the same color (other) but i want one polarized and one not but it wont let me order 2 different lenses no matter what i try

A: Dear Marcia Travers, we would like to tell you that you can choose one frame in color and choose one in another color, then leave a note to tell us you want them both in color other, we will change it when we receive your order.

AngelaPace Time: 2019-10-31 20:32

Q: Will the frame Melody be restocked again?

A: Dear Angela Pace, we are sorry to tell you that this frame will not come back in stock.

AngelaPace Time: 2019-10-31 20:21

Q: I recieved a free pair of blue light glasses in the frame 'Melody'. I like these frames can I get the same frames but with prescription? Where can I order it?

A: Dear Angela Pace, we are sorry to tell you that this frame is out of stock.

JulieDaniel Time: 2019-10-31 17:00

Q: need help filling in prescription. one reading I have says it's not normal. can I email or fax a cc and have you translate for me?

A: Dear Julie Daniel, we would like to tell you that you can take a photo of your original prescription and attch it in the email. We will check it for you.

QuentinGreen Time: 2019-10-31 16:56

Q: Can I get an update on my order? It's been nearly a week so just would like a timeline. Order number 2191024191426

A: Dear Quentin Green, we would like to tell you that we will ship your order out next week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

stephanieCondon Time: 2019-10-31 15:58

Q: HI, I am looking to get pink tinted prescription sunglasses? Do you offer pink? Thanks

A: Dear Stephanie Condon, we would like to tell you that you can choose tomato red tint.

Phuong Le Time: 2019-10-31 08:09

Q: Where are my glasses?

A: Dear Phuong Le, We would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by next post office when your package arrives at next facility.

KathyCampbell Time: 2019-10-30 11:03

Q: what exactly is the difference in the progressive lenses between "free form" and progressive with "no lines"

A: Dear Kathy Campbell, we would like to tell you that the progressive lenses and the Free Form lenses can both see something at far distance and close distance. The Free Form lens has wider field of vision than the Progressive lenses and the Free Form lens is more easier to adapt than the progressive.

KimberlyMeadows Time: 2019-10-29 07:40

Q: Do you offer transition lenses or lenses that darken in the sunlight?

A: Dear Kimberly Meadows, we would like to tell you that we offer this. You can find photochromic grey and photochromic brown in lens tint.

JeanetteFrench Time: 2019-10-28 16:57

Q: Why are all photos that I upload turned sideways and there is no way to rotate on the site?

A: Dear Jeanette French, we are sorry for the inconveniencebrought to you. Would you please attach your photos in the email ? We will check it for you.

JaNeenPurkat Time: 2019-10-27 10:39

Q: Hi! Could you tell me if my glasses are still going to be shipped? They've been sitting in the city of Cary for over two months,finished, but awaiting shipment. Thank you! Kat

A: Dear JaNeen Purkat, would you please tell us your order number ?

LorraineRush Time: 2019-10-26 15:41

Q: Can I get frames with blue light protect lenses with no prescription? Also do you have reading lenses? thank you

A: Dear Lorraine Rush, we would like to tell you that you can choose blue light protect lenses and fill the none in sph. And we can do the reading lenses. You can choose single reading lenses and fill your sph.

TINAMEREDITH Time: 2019-10-26 06:53

Q: MARTHA SN: CAT47 If you will take a look at the reviews on one is named Uno Date2018 07-07 I love the picture that Uno shows. What is that color? I want to order but I don't know the color to select. Thanks

A: Dear TINAME REDITH, we would like to tell you that it\'s color \"other\".

LisaRogers Time: 2019-10-26 04:40

Q: Question: My glasses arrived and I just returned home from a trip and received them. There is a small "gash" or deep scratch on the lens of the right eye. The prescription is spot on- all great there except this visible scratch across the lens. Please help

A: Dear Lisa Rogers, We have known the problem and will try our best to solve it, but in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

CourtneyOwens Time: 2019-10-25 15:01

Q: I got a copy of my perscription and the numbers don't make sense in relation to your form asks for them to be put in. Can anyone help me put it in or should I just try and include the photo so they can check it?

A: Dear Courtney Owens, would you please take a photo of your original prescription and attach it in the email ?

TINAMEREDITH Time: 2019-10-25 06:22

Q: MARTHA SN: CAT47 Color* Brown I really can't tell what color this is. It states it is brown, but on one picture it looks grey and one picture it looks black. Please confirm. thank you

A: Dear TINAME REDITH, we would like to tell you that the front of the frame is black, but the back of the frame is brown.

NinaLowell Time: 2019-10-22 21:15

Q: I placed an order for glasses on the 20th. Is it too late to have them filled with my prescription?

A: Dear Nina Lowell, we have shipped your order, 2019-10-22 SHIP OUT 9400115902368877256517. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877256517

TimicaWright Time: 2019-10-22 16:17

Q: Where are my glasses...I placed order on October 5th.

A: Dear Timica Wright, Your item arrived at our USPS facility in GREENSBORO NC DISTRIBUTION CENTER on October 22, 2019 at 7:21 pm. The item is currently in transit to the destination. The tracking number is 9400115902368877249571. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877249571

Lorri Nick Time: 2019-10-22 09:28

Q: I receive my glasses on Saturday I love them after wearing them a while I need to adjust them as they were to tight so I followed the directions to do that and as I tried tomadjust then the bow on the side broke right off........Now what???? My name is Lorri Nick Order number 190930134130. please can you help?

A: Dear Lorri Nick, please don\'t worry, we will help you. Would you please take a photo of the glasses and attach it in the email so that we can check it for you ?

ShaylaDavis Time: 2019-10-20 09:23

Q: I submitted a previous question and was unable to respond with the PayPal transaction number here it is 31R39510D37164241 and my email is shayladavis10@yahoo.com if you wouldn't mind responding to me there please.

A: Dear Shayla Dvis, we will help you, would you please describe your problem in detail ?

Janine V Time: 2019-10-19 07:33

Q: My tracking number says my package was delivered, but I never received anything. I am checking with the post office to see what happened. I was so excited to receive my frames. How do I get my order resent if USPS lost my order?

A: Dear Janine V, would you please contact the local USPS office first? If they also can not find your package, would you please get a statement from USPS to state that you have not received the package? And Please take a photo of the statement and attach it in the email.

CONNIE Time: 2019-10-18 17:20

Q: Can I buy glasses that I can wear all the time with just a plain clear lens???? No magnafied lens, I want to wear them all day. Thank you

A: Dear customer, if you just want Plano clear lenses, you can choose Frame Only.

ShaylaDavis Time: 2019-10-17 09:22

Q: I submitted an order and paid via PayPal but it's not showing that i ordered on the website. However I got a confirmation email from PayPal. I tried to submit a question to customer service but I need an order number which I obviously don't have. Can someone please help me out?

A: Dear Shayla Davis, would you please tell us the transaction number in Paypal ?

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