Buy Prescription Glasses Online at Affordable Prices

AmberDaniel Time: 2018-10-27 17:39

Q: I submitted the HA35, Halloween 35% off coupon and it doesn't seem to have been applied to my order. Please advise and refund me.

A: Dear customer, we have double checked and you only paid USD36.56 for your order, the coupon was applied to this order.

Emily Time: 2018-10-27 14:14

Q: ORDER NO: 2181027140445 I put my card info in and the site said it was declined but the amount is being withdrawn from my bank account, then it sent me to put my payment info in again to paypal and I do not want to double pay. Please advise.

A: Dear customer, we have checked and you did not pay for it, and you can go on with it and pay for it if you like.

LauraSkjenna Time: 2018-10-27 13:24

Q: I am trying to upload a photo to 'try on' a pair of glasses, but it is not letting me move the cross-hairs. I am on a samsung tablet. Thanks.

A: Dear customer, would you please take a screenshot to show us the problem?

MollieMoses Time: 2018-10-27 13:10

Q: Why are your women's sunglasses not available in progressive RX?

A: Dear customer, we have to tell you that we do not offer sunglasses as progressive.

eugenia Time: 2018-10-27 12:18

Q: Hi there i cancelled order #2181020135543 because you changed the discount to 35 instead of 20%. Would you be able to apply the correct discount to that order and re-open it for me so i can pay? If yes i would also need to change the colour of frame adie. Please advise

A: Dear customer, you can go to our website to reorder if you like and enter HA35 and then it will be 35% off.

Magdelena R Ventura Time: 2018-10-27 02:05

Q: Hello. I have two quesrions. The first is that my prescription is to see up close and far away. Only one rx. Do I need a multifocus lens? If so, are there any sunglasses that that can have a multifocus rx in them or glasses with the magnetic clips or can order clup ons from you? I have a large face and a very strong script. Please let me know. Thank you

A: Dear customer, yes, you can order multifocal lenses and we do not offer sunglasses with multifocal lenses.

DianePrice Time: 2018-10-26 21:00

Q: How do I put 2 PDs when using the try on glasses section

A: Dear customer, we have to tell you that you can only enter the single PD, you can combine the two PDs and enter it.

aneesah Time: 2018-10-26 18:51

Q: i dont have a axis or pd on my prescription and it wont let me confirm prescription or move any further what to do i have put none and it still wont work

A: Dear customer, would you please take a photo of your original prescirption from the doctor and attach it in the email so that we can check it for you first?

Karen Time: 2018-10-26 13:21

Q: How easy is it to get prescription glasses made. I'm due an eye test soon. Also contact lenses. Thank you. Karen

A: Dear customer, we would like to tell you that it is not difficult and we do not offer contact lenses.

ColleenHoffman Time: 2018-10-26 09:09

Q: I submitted the HA35, Halloween 35% off coupon and it doesn't seem to have been applied to my order. Please advise and refund me.

A: Dear customer, we have checked your order, the total cost of your order is $56.9 and we only charged you $36.99, so you do have the discount, your understanding will be greatly appreciated.

MadelineCotto Time: 2018-10-26 08:27

Q: How do I delete a pair before checkout only want one pair of glasses not 2 Thank you Mrs C

A: Dear customer,you can click the Delete option, we will take a screenshot and attach it in the email to show you ,you can check it in your email later.

AmandaGibson Time: 2018-10-25 22:35

Q: Order Id, 2181025221525 I can't get the 35% off to work. I've had 2 pair from my last order break and I've tried to get this coupon code to work numerous times. This is my last attempt before I order from another site.

A: Dear customer, we would like to tell you that this promotion will start tomorrow afternoon, then the code can work, please try it again tomoprrow, your patience will be greatly appreciated.

ROBINROHLEDER Time: 2018-10-25 11:41

Q: your order sheet askes what my cylinder is but my prescription says sph. so I don't know what to put.

A: Dear customer, you can put the Cyl and Axis as 0 when ordering.

TINAMEREDITH Time: 2018-10-25 10:04

Q: How dark is the tint sienna gray?

A: Dear customer, we have to tell you that it is like the picture shows and it is a light tint.

Jeffrey Pierce SR Time: 2018-10-25 08:48

Q: Cannot locate my order that was paid for with the tracking number of 994888214046

A: Dear customer, the tracking information shows\"2018-10-24 22:19 CHINA, 【CHINA】 Shipment ready for leaving the warehouse.\", your patience will be greatly appreciated.

Susanjardee Time: 2018-10-25 07:32

Q: I cannot get on websiteit shows black to pick something then it doesn't show glasses black is still tbere

A: Dear customer, would you please specify the problem or take screenshots to show it?

AmandaGibson Time: 2018-10-24 21:07

Q: $236 order and HA35 the promo code listed on the main page and Facebook isn't working.

A: Dear customer, we have to tell you that it will start on October 26th, please go to our website to order then.

DoloresRocha Time: 2018-10-24 09:58

Q: Is the discount already applied or do you have to apply the HA35 code?

A: Dear customer, we have to tell you that it will start on October 26th, please go to our website to order then.

DAVAESTARKS Time: 2018-10-24 09:25

Q: ordered classes on 10/14 for 6-14 day shipping im leaving out of town soon and wanted to know if there is an estimate for the actual shipment order number 2181012121624

A: Dear customer, we would like to tell you that we can ship the glasses to you today and you will receive a tracking number then.

shamalewilson Time: 2018-10-23 08:52

Q: can I upload my prescription to you guys and also do you do 1.74 high index lens anti glare and coatings?. That's what I need

A: Dear customer, we have to tell you that you need to enter prescription on our website by yourself and we offer 1.74 high index lens and anti-glare coating.

Rabia Time: 2018-10-22 20:40

Q: Hi, Is it possible to cancel an order before it is shipped, to get a full refund?

A: Dear customer, we have cancelled this oreder and processed the full refund, please check it later.

DAWNWALLS Time: 2018-10-22 09:14

Q: I'm writing concerning order # 2180620121600. I have been ordering all my glasses from you and am very happy with your service with the exception of the above order. The right arm is completely falling off the frame. I only wear said glasses at work and use the other single vision I have purchased outside of work. How can we remedy this problem? Please advise how you stand behind your product concerning warranty issues? Thank you!

A: Dear customer, concerning your case, would you please take a photo of the glasses and attach it in the email so that we can check it for you first?

Nancy Austin Time: 2018-10-22 08:59

Q: Want to return for different pair.Item received is too big for face.

A: Dear customer, would you please tell us the order number so that we can check it for you first?

MargaretTurner Time: 2018-10-21 03:58

Q: Ordero # 2181001115829 I ordered glasses on Oct 1. thought more then enough time had elapsed. a friend of ordered glasses on 10/6/2018,her package arrived on Oct 19. I paid extra shipping. I wrote a note. tracking shows it had not been picked up from your shipping center.. glasses say delivery oct 23. im leaving out of state on oct 23 (hours before mail delivery). Imvery upset in regards to your shipping center Margaret Turner Megof56@yahoo.com

A: Dear customer, we have checked and the tracking information was updated today, your patience will be greatly appreciated.

Eugenia Time: 2018-10-20 12:44

Q: hi, I just placed an order and i didnt allow me to enter the 20% Discount. Can you fix it so i can check it out

A: Dear customer, we have checked and you have applied the code to your pending order, would you please try again if you like?

TammyMarshall Time: 2018-10-20 11:19

Q: For my prescription the left eye cylinder is -2.50 not. When it sent me the confirmation email link it did not give me the option to change this. Please get back to me to let me know you have received this... thank you.

A: Dear customer, we have made changes to it.

TiffanyLeGrande Time: 2018-10-20 10:14

Q: I just got the glasses I have been waiting on for almost a month and they don't look like anything I wanted. The frame is flimsy and looks like it could break and the lens are so thick that I get a severe headache. I bought my last pair from you and they are amazing, but these are horrible. Can I send them in and try to get a different pair?

A: Dear customer, can you take a photo to show us how thick it is first?

carnettajones Time: 2018-10-19 11:48

Q: I have progressive prescription...is bifocal the same ?

A: Dear customer, progressive is not the same as bifocal.

EricaSantos Time: 2018-10-19 10:39

Q: Hi, I purchased glasses at the beginning of October. Purchase date was October 3, 2018, and and still have not received them. Ship Out is 994883654894.

A: Dear customer, we have checked and it was delivered, if you still have problems of it, please contact us.

Nicole Fowler Time: 2018-10-19 10:31

Q: Hello the coupin code I am using is not working. Do you why that is? Thanks!

A: Dear customer, can you tell us the code first so that we can check it for you?

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