Buy Prescription Glasses Online at Affordable Prices

MoniqueWilkerson Time: 2018-05-20 18:47

Q: Hello my order # is 81805030931468 when I checked my tracking #9400110200793748382851 on May 19,2018 at 5:01pm delivered, Front door/Porch I never received the package, I live in apartment and I ask the neighbors did the received it. but not one did. what do I need to do know?

A: Dear customer, I\'m sorry to hear that. Please confirm your address in the order first. Then contact your local post office to check the position of your package.

MariettaGreene Time: 2018-05-18 23:04

Q: Why cant i "try on" every style? the option to "try on" is not an available with every style? is there a problem with the system? Thanks!

A: Dear customer, We have to tell you that not all our frames have this funtion, we are trying to update it. Please wait with patience.

AlonaWood Time: 2018-05-18 22:07

Q: Hello. I recieved my glasses and they were the wrong prescription (left side prescription was in right side lens and right side prescription was in left side lens). I would like a refund. Thank you.

A: Dear customer, You can take a photo of your original prescription with PD and attach it in the email so that we can check it for you.

CookieMurray Time: 2018-05-18 22:05

Q: On my last order on 5/18/2018 I noted readers only +2.50 right and +2.50 left in the comment section. I didn't see it on my receipt. Please add this to my order.

A: Dear customer, We have changed the Sph on both eyes to +2.50 according to your confirmation and it will be processed immediately.

Maria Time: 2018-05-18 20:28

Q: In my prescription says that my PDS is 28/30 , so what number do I choose in your order.

A: Dear customer, You can take a photo of your original prescription with PD and attach it in the email so that we can check it for you.

SherryStrange Time: 2018-05-18 16:53

Q: Will my prescription be kept on file or do I have to enter it everytime?

A: Dear customer, You can save it on our website when ordering, then there is no need for you to enter next time.

EmmaAmborn Time: 2018-05-18 13:10

Q: I was trying to order sunglasses. When I enter my prescription there's no place to add the prism though. There is for non-sunglasses. Can you do sunglasses with prism?

A: Dear customer, we have to tell you that we do not provide sunglasses with prism.

TeresaRyan Time: 2018-05-17 06:30

Q: I received an email that asked me to check my order because there is a suspected error. There is an error. How can I correct it?

A: Dear customer, please send the correct prescription to us. We will change the prescription for you. Hope your reply.

Meg Time: 2018-05-16 18:36

Q: I use reading glass in +2.00 how do I place an order for a pair of Moana as readers. Any help would be appreciated. Meg McMaster

A: Dear customer, please click the \"SELECT LENS\" on the product page, then fill in the prescription form.

KimberlyRobinson Time: 2018-05-16 10:42

Q: Hi! I am trying to choose a tint. Could you please tell me the difference between the color Phantom Black 18 and Phantom Black 23? Thank you!!!

A: Dear customer, the color Phantom Black 18 is grey and light. The color Phantom Black 23 is black and dark.

GinaLeigh Time: 2018-05-16 07:37

Q: Hi, I just placed order 2180515225158. I would like to update to expedited shipping. Can I pay the difference?

A: Dear customer, yes, you need pay $12 to us. If you have payed the difference, please tell us.

KimberlyIacoboni Time: 2018-05-16 06:02

Q: Is the 30% off total price or just the frames

A: Dear customer, it is 30% off for the orders (excludes shipping fee).

CindyJensne Time: 2018-05-15 19:37

Q: I am trying to use my coupons but it says that I can not check out unless my actual pay is above 0.00. What do I need to do? Thanks

A: Dear customer, the fee of all the product must be greater than the fee of the coupon.

KathyPeevler Time: 2018-05-15 18:06

Q: Is it possible to order these glasses as readers such as +1.25?

A: Dear customer, yes, it is.

AdamObanjoko Time: 2018-05-15 16:12

Q: Are the bifocals very visible?

A: Dear customer, yes, the bifocals are visible. But you can choose Free Form(no line) or Progressive(no line).

SylvieBoisvert Time: 2018-05-15 11:46

Q: I have ordered some glasses, when will I receive them?

A: Dear customer, I\'m sorry to let you wait so long. We will ship out them this week. And you will get them within 3-7 business days after we ship out them.

MonicaFrancois Time: 2018-05-15 07:14

Q: Hi, i just ordered 2 pair of glasses. One clear and one pink, but in the description it says brown color and showing me the pink glasses. Now i don’t know which one i’m going to get. Can you tell me which one it is? Order Number:81805150701365

A: Dear customer,the brown glasses show pink before. So you are correct.

DeanneTaliangis Time: 2018-05-15 04:38

Q: Hi do you ship to Australia?

A: Dear customer, yes.

Danni Time: 2018-05-14 17:57

Q: Hi i have ordered two pairs of glasses and in my orders it only shows one is ordered with a perscription. But i ordered both with a perscription.

A: Dear customer, I\'m sorry to make this mistake. Please tell us the prescription, we will change it for you.

NancySlyman Time: 2018-05-14 14:37

Q: The PD doesn’t list the selection I need. I called LensCrafters. They said the Far OD 31.9 OS 31.9 Near 29.9, 29.9 Do I pick the closest and list in a message.

A: Dear customer, if you choose see far, you can choose OD 32 OS 32. If you choose see near, you can choose OD 30 OS 30.

judithsmith Time: 2018-05-14 14:09

Q: I was wondering when I will receive my order

A: Dear customer, we have shipped out your glasses on 09th/05/2018. American special line will take 6-14 business days. Please be patient.

MellieDavila Time: 2018-05-14 11:30

Q: I would like to know when will my eyeglasses arrive,I received a ship out email on May 6th and a tracking number but usps says the haven't received anything yet that just a shipping label was created

A: Dear customer, your glasses have arrived in USA. You will get it soon. Don\'t worry.

DeniseWyatt Time: 2018-05-14 00:13

Q: I am trying to upload my picture that fits and it keep saying move the points...it is directly on the picture.

A: Dear customer, please move the point necessarily

kathleenmccormick Time: 2018-05-13 17:33

Q: Hi, I just made an order of three glasses for $66.94 with my 30% code but after it charged me it only showed me two of my three glasses in my cart. Could you make sure that all three are there. Thank You, Ryan

A: Dear customer, we have checked your order. You buy three glasses. \"Moana\" pink , \"Lawson\" other, \"Welsh\" pink. Is it right?

DebraHolland Time: 2018-05-13 08:43

Q: I would like to be refunded the expedited shipping cost on my order.

A: Dear customer, I\'m sorry to let you wait so long. Your order has been shipped out on 03th/05/2018. American special line will take 6-14 business days.

JuliePelletier Time: 2018-05-12 19:13

Q: J'ai acheté des lunettes et j'ai prit des verres photochimique c'est tu comme des verres transition merci une réponse en fran?ais

A: Dear customer, I\'m sorry that I can\'t understand this clearly. Can you speak English?

JesseLevy Time: 2018-05-12 16:23

Q: HI, I was wondering if it was possible to purchase lenses without the frames. I bought glasses from here several months ago, and the lenses are damaged.

A: Dear customer, I\'m sorry to tell you that we can\'t do the lenses only. Because you can\'t put them into the frame well. You can place a new order now. You can get 30% off when you enter the coupon code:MD30

LaurenMosberg Time: 2018-05-12 09:05

Q: Cannot change my pd on my prescription. If I do, it will not allow me to add anti scratch and glare coat to my order.

A: Dear customer, please tell us your correct pd, we will change it for you. We find that you choose Anti-Scratch & Glare on your glasses.

kyliegehring Time: 2018-05-12 08:53

Q: Hello, my order number is 2180512081444 I forgot to select the glare and scratch resistant option for the two glasses. Would it be possible to add it to them or cancel the order so I can reorder it with that option?

A: Dear customer, we can add it to them. But you need to pay the extra fee.

TracieWarm Time: 2018-05-11 18:01

Q: i am trying to add the mothers day discount to my order and it is not working... please help! thank you

A: Dear customer, the promotion time is May 12nd - May 16th. You can try again now.

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