Buy Prescription Glasses Online at Affordable Prices

KerryMcCarthy Time: 2018-05-11 17:56

Q: I've tried to use the MD30 code tonight (12-5-18) on an order and it hasn't worked! :( I haven't processed the order yet - can you help please?

A: Dear customer, the promotion time is May 12nd - May 16th. You can try again now.

AllisonBrown Time: 2018-05-11 14:30

Q: the code isnt working MD30

A: Dear customer, the promotion time is May 12nd - May 16th.

TanyaBrown Time: 2018-05-11 14:30

Q: is your website down because its not allowing me to pay for my glasses online and i know i have funds available?

A: Dear customer, we checked for you and found that you have ordered successfully today, the order number is 2180511141917

MarilynDoyle Time: 2018-05-10 12:35

Q: How do you determine the size?

A: Dear customer, you can click the \"TRY ON\" on the product page to try on the frame.

CaitlinBumpus Time: 2018-05-09 14:12

Q: What does your "premium coating" for lenses consist of? I'm asking as I need AR and want to make sure I order correctly. Thank you!

A: Dear customer, we have checked your order. Your order is correct. Don\'t worry.

maryplato Time: 2018-05-08 20:52

Q: I will cancel my order please refund my money

A: Dear customer, we have cancelled this order for you and processed the full refund.

BethParker Time: 2018-05-08 17:59

Q: I can't seem to find a try on option.

A: Dear customer, the \"TRY ON\" is on the top of the product picture. But it is not available to all the products.

DianeWhite Time: 2018-05-08 13:36

Q: what does pay with yjf mean?

A: Dear customer, we send a message to you by email.

judithsmith Time: 2018-05-08 10:17

Q: just want to make sure that you have received my prescription

A: Dear customer, we have received your prescription. Don\'t worry.

ElizabethFlees Time: 2018-05-08 07:59

Q: I thought it used my prescription for my sunglasses, but on my receipt it shows no prescription. Is it too late to change that?

A: Dear customer, we have checked the order. We find that the prescription can\'t put in it. You can change a frame or place a new order.

maryplato Time: 2018-05-07 21:21

Q: No I do not want to cancel my order the glasses I ware now have bifocals and the height is 26 I do need bifocals ty mary

A: Dear customer, the frame in the order is too small to make bifocals. You can cancel the order 2180504203851, and place a new order.

DianeWhite Time: 2018-05-07 14:59

Q: when I go to pay - pay pal is the only option. I do not have pay pal.

A: Dear customer, we have checked your order. You can pay with yjf.

maryplato Time: 2018-05-07 11:48

Q: please refund my money

A: Dear customer, do you want to cancel the order 2180504203851?

yv Time: 2018-05-05 14:05

Q: i would like to order these glasses but how can u get my prescription

A: Dear customer, please get your prescription from your eye doctor.

JodyShipka Time: 2018-05-05 03:24

Q: I was just wondering if you could confirm that my glasses have been shipped. I received a tracking number on April 27, but the status is still coming up pre-shipment. thanks. The tracking # is 9400110200829725264329

A: Dear customer, I\'m sorry to let you wait so long. Your glasses have arrived in USA. You will get it soon. Don\'t worry.

Aliciacuster Time: 2018-05-04 14:42

Q: is there any try on?

A: Dear customer, you can click the \"TRY ON\" on the product page and upload your picture to try on the frame.

kellynolan Time: 2018-05-04 07:00

Q: hi, i am ordering glasses but i am confused about one thing..i picked a tense color ..is that a tense that gets darker outside to that color or are they always dark?

A: Dear customer, I\'m sorry that I can\'t understand clearly. Please send a screenshot to us by email.

Melisss Time: 2018-05-03 13:57

Q: Do u have progressive readers

A: Dear customer, yes, we have.

Magda Time: 2018-05-02 13:40

Q: What about if I don’t like or see that my glasses don’t look good for my face type. Can I return them. I saw you in the help section returns only with a “Problem” Thanks

A: Dear customer, we are unable to accept returns for glasses customers feel are not a \"good fit\". We are proud to offer free and reasonable shipping to all of our customers, but we are unable to cover the cost for return shipping. Should you chose to return your glasses, you will be responsible for the cost of postage back to us. This cost often amounts to the same, if not more than, the cost of the glasses being sent back. Prescribed glasses will receive a refund of 50% their original cost due to manufacturing error.

DeborahStahl Time: 2018-05-02 06:47

Q: Hello, I have a coupon that you sent me and I just tried to use it and your site said it was invalid. I did enter the code one other time and didn't place the order. I don't know if that is the reason. The code is:iu3cl5139701q80308, please let me know if I can still use this. Thank you!

A: Dear customer, we have checked it for you. The coupon code is correct and is not used. Please try it again.

AliceBianchini Time: 2018-05-02 03:27

Q: where exactly do i have to take the measurement for my nose bridge? thanks

A: Dear customer, if you want to know that the frame is suitable or not, you can click the \"TRY ON\".

LorraineClark Time: 2018-05-02 00:49

Q: Hello, could you please explain the difference in the lenses. I usually have bifocals but ordered multi focal lenses. thank you Lorraine

A: Dear customer, we have checked your order. Free Form is no line bifocals. Progressive lens with new revolution in vision correction, you would feel more comfortable.

Jessica Time: 2018-05-01 14:48

Q: I received mine today and I LOVE them. I was reluctant to order online but the Rx is perfect. I'll surely be back for more. I love them. Thank you, Wherelight!!

A: Dear customer, thank you for your order and love.

LilaLeeTramiel Time: 2018-05-01 11:17

Q: how far back do you keep past order information online. I must submit receipts to my medical billing company and I only see one purchase under my past orders?

A: Dear customer, we will keep your order information all the time. Please confirm your login account.

AnnetteLasenby Time: 2018-05-01 00:21

Q: Hi, Do you do a bifocal lens with a prescription at the top, and clear on the bottom? I only need prescription for distance, but have to take my glasses off to see close up, so want to eliminate thi

A: Dear customer, please get the prescription from your eye doctor. Then you can fill in the prescription form.

jim Time: 2018-04-30 18:57

Q: Hi, i am interested in a pair of glasses but the right eye sph is 4.25 and it will only let me go up to 4.00....is this a major difference for viewing or should I pick another pair

A: Dear customer, please send a screenshot to us by email.

HarrisonApple Time: 2018-04-30 15:10

Q: I love the frames I've bought here. I get compliments on them everywhere I go. But because most of those interactions are in-person, I was wondering if you have any promo materials or business cards you could send for when we don't have a scrap of paper to write down the site name? Always happy to help someone else find affordable frames. I stick out quite a bit, so as long as I can't avoid the question "where did you get those?", I'd love to be able to spread the word easier.

A: Dear customer, thank you for your love. Please tell others that the glasses are from Wherelight. It is a online glasses shop. Thank you.

ritamora Time: 2018-04-30 13:29

Q: how may I submit my prescription to you to determine the papillary distance?

A: Dear customer, you just fill in the prescription from when you place an order.

JessmyneStephenson Time: 2018-04-30 11:41

Q: I’m interested in ordering the Trudy glasses. My ppd s 59. Is this a good fit?

A: Dear customer, this frame is too big for you. You can choose a small one.

DeniseDrake Time: 2018-04-30 10:33

Q: I receive my glasses today, they are huge , way to big for my face , what can we do about them , I will not be able to wear them , can I get a refund or replacements, for them ? Thank you

A: Dear customer,I\'m sorry to hear that. We are unable to accept returns for glasses customers feel are not a \"good fit\". We are proud to offer free and reasonable shipping to all of our customers, but we are unable to cover the cost for return shipping. Should you chose to return your glasses, you will be responsible for the cost of postage back to us. This cost often amounts to the same, if not more than, the cost of the glasses being sent back. Prescribed glasses will receive a refund of 50% their original cost due to manufacturing error.

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