Buy Prescription Glasses Online at Affordable Prices

JacquelineDavis Time: 2018-04-29 07:58

Q: I can't submit my order I've tried several times

A: Dear customer, can you send a screenshot to our mailbox: service@mail-wherelight.com

ColleenHenning Time: 2018-04-28 18:16

Q: Why can't I try on some glasses?

A: Dear customer, some of the glasses don\'t have this button, we\'re working on it, thank you for your understanding.

Stacy Time: 2018-04-28 08:42

Q: I just sent email to have someone call but would like to talk to someone about the script how to fill out the information on the glasses

A: Dear customer, we have received your message and we will call you as soon as possible on the workday.

pamelazammit Time: 2018-04-28 04:20

Q: I woild like to say a big thank you for your service,Me and mum are very happy with the frames and lenses we oredered,Will def shop again ,thanks

A: Dear customer, thank you so much for your loving.

DubravkaJanton Time: 2018-04-27 08:09

Q: Hi can i buy only frame?

A: Dear customer, yes, you can choose the \"Frame Only\".

TaraEggen Time: 2018-04-27 07:32

Q: My glasses never arrived and are supposed to be being remade. Nothing shows up under my account for the remanufacture. Can you give me a timeline please?

A: Dear customer, I\'m sorry to let you wait so long. We will remake the same glasses for you. Can you accept it ?

Amanda Time: 2018-04-27 06:50

Q: The cohen sunglass will not let me add an RX? Says only no RX is that right?

A: Dear customer, I\'m sorry to tell you that it is difficult to put the RX lenses into this frame.

Jessica Time: 2018-04-26 10:18

Q: Hi. My status said shipped on 4/22. I realize that can take time but there is no activity or movement showing when I search track g number. Did it actually ship? Order 2180412155658. Thank you.

A: Dear customer, we have checked your order. Your glasses have arrived in USA. You will get it soon. Don\'t worry.

erika Time: 2018-04-24 16:12

Q: Hello, I was wondering when can i receive my glasses? its taking to long and i need the glasses now. thanks for your help

A: Dear customer, you can check the shipping status at http://www.17track.net/en/track?nums=LS975959192CN. Please connect us quickly if you do not receive your package within 30-45 Business Days.

sandytravous Time: 2018-04-24 10:14

Q: this is a perfect site for me, if I ever figure it out, I don't kno how to put my prescription in or anything, can you help, sandy travous

A: Dear customer, please choose the product and click the \"SELECT LENS\". Then you fill in the prescription form.

DanielleGuillemette Time: 2018-04-24 04:38

Q: I don't have any news from Audrey K for a will about my glasses. There not right and she tell me Please help me my order number2180312172203 the glasses is to thick she tell me to send her a pictured then have forwarded them to manufacturing and will contact me again once she have a response back from them. Thank you for continuing to be patient. So I need and answer

A: Dear customer,please send us the picture of your glasses by email:service@mail-wherelight.com

Barbara Time: 2018-04-23 14:27

Q: What is your return policy?

A: Dear customer, please check the detail on the website. http://www.wherelight.com/help.php/helpInfo-42.html

elenikorres Time: 2018-04-23 12:54

Q: I cannot place an order I need help

A: Dear customer, what is wrong with you? Please tell us the detail.

Valerie Time: 2018-04-23 09:19

Q: i need to use the add box but nothing happens, and i have 2 pd s one 59 and the other 56 but in the boxes they are only till 40 thanks

A: Dear customer, please check that your pd is the single one, but not on right and left eyes.

Liliana Time: 2018-04-23 02:52

Q: Hi. I would like to order a couple of pairs of glasses however don't need the lenses as i'd like to do the lenses in my country. How can I order this as the website isn't letting me without giving you the prescription.

A: Dear customer, you just choose the \"Frame Only\".

TabithaMoe Time: 2018-04-22 23:28

Q: I'm writing in regards to my order #81803211047376. I received my glasses and fell in love. However after trying to wear them for a week I cant get used to them. They are hurting my eyes. I brought them to my optician to see if something was off. The perscription was perfect but the Pd was way off.I set my Pd to 28/30 my glasses are 32/34. I want to order more glasses from this site, but I'm hesitant to because I cant wear these ones as they are right now. Is there anything you can do?

A: Dear customer, I\'m sorry for that. We can remake the glasses for you. Can you accept it?

AmberMadl Time: 2018-04-22 17:19

Q: I'm writing you in regards to my order #2180407192727. I'm simply curious as to when I might expect my order to be filled and shipped? It has been 4-8 days since I ordered them and I'd like somewhat of a timeline as to when I can look forward to receiving them... Thank you for your time and attention in this matter. Sincerely, Amber Madl

A: Dear customer, I\'m sorry to let you wait so long. We will ship out them this week. Don\'t worry.

JudyKnox Time: 2018-04-22 14:21

Q: Hello again, I am interested in a frame which is out of stock, and wondering if you will be restocking. Style name: Valerie Stock Number: SN-9721 Color: Red

A: Dear customer, the 9721 is already available. You can buy it now.

Catherine Time: 2018-04-22 09:26

Q: Hello I made an account and received a confirmation email but when I try to log in, it gives the message "this user does not exist". I sent for a password change and received the email but I still cannot log in. Thanks for your help!

A: Dear customer, we have checked it for you and please check the email.

Alexis Time: 2018-04-21 13:25

Q: I have -1.75 on my prescription! Im trying to order sunglasses but all i see is +1.75. What do i do? I only see + not -

A: Dear customer, please send us a screenshot to us, we will solve it for you.

oliviamontes Time: 2018-04-21 13:02

Q: do you offer transition lenses?

A: Dear customer, yes ,we provide the transition lenses.

EuniceWallace Time: 2018-04-21 11:15

Q: Regarding order # 2180330132617 Raven red glasses. I received them and they are very nice quality. Unfortunately they are so dark I can't see thru them. I want to reorder, but still want a sun glass but a little less dark. Can you help me with this matter?

A: Dear customer, the tint which you choose is so dark. If you need to change the color, you need to place a new order.

BarbaraKelton Time: 2018-04-21 09:21

Q: Hey, I think I place an order the other day...but then my computer shut down on me...I don't want to re-order just in case it went thru. Is it possible for you to check for me ? I ordered the Royce model. Thanking in you advance. Barbara Kelton

A: Dear customer, if you place the order with the email : KVSBarbara@aol.com. We have checked for you. You don\'t place the order.

TamaraGaunt Time: 2018-04-21 02:16

Q: Hi I have previously bought multifocal glasses from you with frame 'cat girl'. Cat Girl frame is no longer available. Is there another frame with the same shape lens? I have a new prescription but would like to continue to use my old frames and also but new frames. Best wishes Tamara

A: Dear customer, you choose the new frame like 97124,77042 with your new prescription.

JudyKnox Time: 2018-04-20 15:24

Q: Will style number 9721 in red be restocked?

A: Dear customer, the 9721 is already available. You can buy it now.

mariavargas Time: 2018-04-20 14:18

Q: I would like to buy just the frames for now is it possible?

A: Dear customer, yes, you just choose the \"Frame Only\".

Caitlin Time: 2018-04-20 14:01

Q: To whom it may concern, when my order will be shipped... it has been a while and I paid for expedited shipping because I will be going out of town. Order ID is 2180416143039...

A: Dear customer, your glasses have been shipped out on 19th/4. You can check the shipping status at http://www.17track.net/en/track?nums=1ZX189650401838769

ShelleySkinner Time: 2018-04-19 19:53

Q: Just ready to complete my order and am disappointed to see that you somehow hijacked my coupon! If you check your records you will see that I have not used this coupon. Failure to acknowledge this coupon will result in my departure from ordering from this company! Shelley “

A: Dear customer, we checked it for you and found that you had used your coupon on order: 2180305050426, you can check your order list and also you can pay for it.

TaraPittman Time: 2018-04-19 19:37

Q: Hi, I was needing to get a receipt for order (81802242022523) for my flex spending account. Thank you, Tara

A: Dear customer, we will email you as soon as we finished it.

MelissaOlivera Time: 2018-04-19 18:57

Q: Hi Please provide information regarding my order. was it shipped? 81803242108323 Thank you, Melissa Olivera melysa81@yahoo.com

A: Dear customer, we shipped out your package on 2/4/2018. The shipping number is LS936257802CN. You can check the shipping status at http://www.17track.net/en/track?nums=LS936257802CN Please connect us quickly if you don not receive your package in time, UPS within 3-10 business days, Standard Estimated Delivery within 30-45 business days. Thanks for your understanding and hope you have a happy shopping time.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee