Q: My order has been finished and in checking for 10 days now, and I paid for advanced shipping. Why is my order taking so long. Usually when I order from you guys the turn around is about tw weeks without me paying for advanced shipping.
A: Dear Charimar Ferrer,
We are so sorry to tell you that the frame#7027-1 is discontinued.And we are sorry to tell you that we sent many emails and SMS to you. But you don\'t reply us.
Would you please choose a different frame on our website ?
The price of the frame#7027-1 is $16.95, you can go to choose a frame which the price is around $25, we will not charge you the price difference.
Then please tell us the frame name and color. We will change it for you.