Buy Prescription Glasses Online at Affordable Prices

DianaHodge Time: 2017-03-25 08:08

Q: How do I determine Prism and OD/OS distance? Thank you.

A: you can ask your eye doctor.

NancyForesteire Time: 2017-03-25 07:00

Q: My order number is 2170309060622 Can you give me an idea when my order will arrive? Under my order information it says delivery time 3/21. I have not received my order. Thank you Nancy Foresteire

A: dear customer，017-03-25 20:43 CHICAGO, IL 60701, Arrived at USPS Facility, Your item arrived at our USPS facility in CHICAGO, IL 60701 on March 25, 2017 at 8:43 pm. The item is currently in transit to the destination.

mariafermin Time: 2017-03-24 06:47

Q: Good morning, I never received my glasses, I have written many times, however they have not arrived since the month of January. I thought that simply this page is a scam, I would like to have a definitive answer, I if not I will communicate with the customer service here in Canada to block your page. My shipping address is 3810 rue saint antoine ouest app 216 H4C 1B4 Montreal quebec canada. Thank you

A: dear customer,can you give me your order number?

JohanneBrouillette Time: 2017-03-23 20:07

Q: Hi, I would like to know if the price is in US dollars or Canadian dollars. Thank you

A: dear customer,the price is US dollars. :)

RachelMichaud Time: 2017-03-23 18:01

Q: How do I order glasses in reader 1.75 strength. I don't know how and where to enter info.

A: you can visit our website.www.wherelight.com

JenniferRisser Time: 2017-03-23 11:07

Q: My temple measures 120mm can I order shorter ones in comments

A: sorry, on our website ,only children\'s glasses about 120mm.

MonicaFrancois Time: 2017-03-23 08:47

Q: HI, please let me know my tracking number for Order Id:81703211035594 Thank you!

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

JillBarlow Time: 2017-03-23 07:35

Q: I do not have my PD distance. How can I figure it out to give it to you?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate

StephanieFlores Time: 2017-03-22 15:12

Q: I have made an order . It went through my account. You have taken the money out and I have not gotten any email from you.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it and email you as soon as possible when we finished. Best wishes.

JulieDam Time: 2017-03-22 12:31

Q: how do I add a coupon to my order

A: you can contant us on Facebook, then i will tell you.

CourtneyBaker Time: 2017-03-22 12:19

Q: Order Number:2170321073648 May I add glare resistance to my order? I know that it will add $4.95 to my fee.

A: dear customer,check your account and you can pay it.

EwaSobolewska Time: 2017-03-22 09:04

Q: hi, I have bought KUCO glassess today. You were displaying them as 50% discount (from 10 to 5$) but when I added it to my chart it went back to 10$. The same happens with other discounted products. Could you be so kind to explain what is going on. Thank you, Ewa

A: you should buy another glasses then the second glasses is 5$.:)

VanissaVimolsathit Time: 2017-03-21 21:16

Q: Hello, I just submitted another order for a pair a glasses. And I saved my RX online from the previous time I ordered. When I clicked on my saved RX I just now realized the number on the RX is wrong for my "left eye" it's suppose to be -1.00 but instead is at -1.25. And I was wondering why when I wear them that it felt a little weird, but then I also thought maybe because they were brand new. Is there anyway to make an exchange for the same exact pair but with the correct numbers in the RX?

A: dear customer,you can send your right prescription to our service email: service@mail-wherelight.com

NaulalriaStewart Time: 2017-03-21 15:42

Q: I ordered a pair last week and it hasn't shipped out yet, it took money out of my account. I'd like to know how much longer will it take to be shipped out

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

JanNadine Time: 2017-03-21 10:16

Q: Why do you say no charge for lenses then charge for them?

A: dear customer,a part of lenses is free.

RachelMichaud Time: 2017-03-21 06:33

Q: I just would like to order them the strength of readers 1.75. is that possible

A: yes,you can.

KrisSatterfield Time: 2017-03-21 05:26

Q: Does the Atwood Sunglasses come with my prescription lens. I am not sure on this?

A: yes,you should have your prescrition.

AprilEmigh Time: 2017-03-20 15:32

Q: is there a way I can upload a pic of myself and try on the glasses?

A: dear customer,you can click on “try on”to try these glasses on our website.

LoriMcIntosh Time: 2017-03-20 15:04

Q: Is it to late to cancel my order

A: sorry,your glasses has been completed now, we’ll send it to you today, thank you for your understanding.

TamiraSuggs Time: 2017-03-20 08:01

Q: GM i ordered glasses from the company on March 12th. Haven't received my glasses not is it saying that they were shipped on my account, but the money was taken out my account.

A: Dear customer,plz email us your telephone number!

MichelleRoss Time: 2017-03-19 19:19

Q: Do you do grinding of glasses?

A: yes, we do.

Athena Time: 2017-03-19 18:17

Q: I ordered glasses from you in November 2016. When I try to login using the email you contacted me through at that time, it says I have no account. How can I access my account with existing order# 2161106080447?

A: You can log on by Facebook.:)

CynthiaPatterson Time: 2017-03-19 16:53

Q: Love my glasses thank you so much.

A: you are welcome.

RebeccaEppig Time: 2017-03-19 09:00

Q: What tint are sunglasses? I see a pair of glasses I would love in sunglasses, but I don't know which tint to select?

A: what can i do for you?

ConniePemberton Time: 2017-03-19 04:19

Q: I ordered glasses on Feb,27 and cancelled order on Feb,27 an d charge has not been refunded.Why?Than you for your time

A: we have been refunded for you . But the credit card companies refund is very slow, please wait patiently.

DoloresDailey Time: 2017-03-18 20:52

Q: Can I order no-line trifocals? Also, do you have transition lenses? Do you have sun-glasses lenses?

A: yes, you can.

EllenStone Time: 2017-03-18 11:42

Q: How do you know the PD distants to try on the glasses

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

NicoleMichelle Time: 2017-03-18 06:37

Q: RE: Order # 2161016092935. The dark Adina frames with the cat on the side were the best looking glasses I've ever owned. I recently broke them and was coming to order several pair to replace them, but I can only find the style name in orange. Will you have them in the dark color again soon? I'm desperate for these glasses.

A: yes and you can follow our website ：）http://www.wherelight.com

EmmaSimpson Time: 2017-03-17 21:56

Q: are these real glasses with real lenses and prescriptions.

A: yes,sure.

LaureSchnackenberg Time: 2017-03-17 18:53

Q: order# 81703081624403 Hello, What does "cargo allocating" mean? When can I expect delivery? Thank you.

A: dear customer，cargo allocating means your package is distributing. you know sometimes information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

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