Buy Prescription Glasses Online at Affordable Prices

Julie guarino Time: 2022-08-06 14:12

Q: I have a pair of glasses in cart. How do I get to prescription to change pd

A: Dear Julie, If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

RoseGore Time: 2022-08-05 17:57

Q: I paid for express shipping ..... when will they ship?

A: Dear Rose Gore, we would like to tell you that we will ship your order#82207290803575 out this week.

WinifredHampton Time: 2022-08-04 00:59

Q: How do I remove one of the glass. It is the blue pair

A: Dear Winifred Hampton, if you don\'t pay the money, you can place a new order directly.

SheylaGonzalez Time: 2022-08-02 22:06

Q: It doesn’t allow me to click the link

A: Dear Sheyla Gonzalez, we have sent it to your email address.

Keona Coburn Time: 2022-08-02 21:29

Q: How long does it take for frames to be shipped?

A: Dear Keona Coburn, we would like to tell you that you can click this link: https://www.wherelight.com/help.php/helpInfo-42.html

SheylaGonzalez Time: 2022-08-02 20:59

Q: Hi how long until you ship orders

A: Dear Sheyla Gonzalez, we would like to tell you that you can click this link: https://www.wherelight.com/help.php/helpInfo-42.html

DeairaHenry Time: 2022-08-02 09:06

Q: It’s over a month dealing with my order what’s the hold up

A: Dear Deaira Henry, sorry for the delay. Your item departed the USPS facility in RALEIGH NC DISTRIBUTION CENTER on August 2, 2022 at 8:44 pm. The item is currently in transit to the destination. You will receive it soon.

JesikaOwens Time: 2022-08-02 06:12

Q: Adress change

A: Dear Jesika Owens, We would like to tell you that we can change the address in the order. Are you sure that you want to cancel the order ?

BerthaMitchell Time: 2022-08-01 16:25

Q: I am near sighted. On do I need to choose distance to see far on my lenses.

A: Dear Bertha Mitchell, Would you please take a photo of the original prescription with PD and attach it in the email so that we can convert the prescription for you first?

YoLanda McCoy Time: 2022-08-01 14:31

Q: The Nidia glasses are 99 cents on the Lucky Spin, but when I add it to my cart, it's the original price $20.95. I want both the green and purple pair but at 99 cents each.

A: Dear YoLanda McCoy, would you please take a screenshot and send it to us so that we can check it for you ?

RoseNEFF Time: 2022-08-01 08:48

Q: I need reading glasses.They tell me they can make regular glasses into only readers,so the top part would be regular glass or plastic and the bottom would be readers ,can you do this

A: Dear Rose NEFF, do you mean that you want bifocal with line lenses ?

JoanColston Time: 2022-07-30 10:09

Q: My glasses came but they were not the right prescription what do I do also I can't find my order on my profile what do I do I paid and glasses ate not right order 82207160851181 172687. 07-16-2022

A: Dear Joan Colston, Please don\'t worry, we will help you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

PamLancaster Time: 2022-07-29 16:48

Q: Order:-82207291636057 Hi Wherelight, I have just sent my order to you but realised I hadn’t changed my address after sending it. I have now changed my address and I’m hoping it has changed on the order:- New address is:- 3 BIRKDALE AVENUE, DINNINGTON, SHEFFIELD, ENGLAND S25 2SX Thankyou Looking forward to receiving my new specs. ????

A: Dear Pam Lancaster, Please don\'t worry, your address is correct.

Fernando Tellez Time: 2022-07-29 16:10

Q: Can I find men’s glasses

A: Dear Fernando Tellez, Please click the following link : https://www.wherelight.com/PrescriptionGlasses.php?GENDERS=2&d=men

JillJohnson Time: 2022-07-29 12:13

Q: I received my glasses and I do love the quality of them but I noticed that when I am looking at small type the center of the text is clear but blurry on the edges. Curious as to why that is. Did I have the wrong PD value?

A: Dear Jill Johnson,If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ . And would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

ReyaWilde Time: 2022-07-29 08:35

Q: I’m looking to possibly let get a refund or exchange because somehow my glasses got really scratched. Beyond that, the progressives don’t seem right. Let me know what I can do! Thanks!

A: Dear Reya Wilde, Please don\'t worry, we will help you. Would you please take a photo of the scratched glasses and send it to us ? And we found that you ordered bifocal glasses in the new order. Do you mean that you want bifocal instead of progressive ?

P Time: 2022-07-29 05:38

Q: Hell. I paid for express shipping, you all will honor this, correct ?

A: Dear Patrice Lewis, Yes, we will ship your order via express shipping. But we would like to tell you that the total delivery time for your order is the period of time from when you place your order until the time it\'s delivered to you. It consists of two parts: Processing Time and Shipping Time. The express shipping doesn\'t include processing time. Thank you for your understanding.

OnaHopke Time: 2022-07-25 10:54

Q: Order. 82205251202359 Moana Glasses warranty for broken spring hinge- how do I submit a warranty claim?

A: Dear Ona Hopke, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

NereidaBuenrostro Time: 2022-07-25 08:55

Q: Hi, I’m trying to get sunglasses for my daughter and I put in her prescription but it’s asking me for PD but it’s does not have it in her prescription, please help!!

A: Dear Nereida Buenrostro, If you don\'t know the PD, you have rights to contact the doctor/optometrist to get the accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Reba Sanchez Time: 2022-07-24 09:15

Q: I need help in getting choices from my wish list to my cart and checking out.

A: Dear Reba Sanchez, we would like to tell you that you can check the details of the frame and add the frame into your shopping cart.

Penni Taylor Time: 2022-07-24 02:36

Q: Order NO.: 82207240231000 When I uploaded my prescription I wasn't sure where to put the reading addition, I put it in both right and left and uploaded a photograph of the actual prescription. I hope this is correct? If possible I need them as soon as possible thank you

A: Dear Penni Taylor, Thanks for your understanding. We have checked your prescription and the prescription you filled is correct. We will process your order immediately.

Nadiaromero Time: 2022-07-23 10:13

Q: Hello I tried to enter my prescription but once I want to add it; the system is asking me to add PD. My prescription doesn't show a number I can enter but it is showing only Dist PD right eye and Near PD left eye. Don't know what to do and would love some help, please.

A: Dear Nadiaromero, If you don\'t know your PD,you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

Lara Time: 2022-07-22 17:05

Q: Hi the wells glasses with the rhinestones doesn’t have an option for prescription-can I get them in prescription?

A: Dear Lara, would you please send us the screenshot of the frame ?

Bonnita Lavis Time: 2022-07-22 08:55

Q: I have an old order that'll I would like to reorder. 82201061430576. I just lost these glasses at the beach. Can I render the exact same ones?

A: Dear Bonnita Lavis, here is the link of the frame: https://www.wherelight.com/wl/GetInfo-2071.html?c=black You can order it by yourself.

LaurelLee Time: 2022-07-21 07:30

Q: 82206301423420 Yes you can ship it please!

A: Dear Laurel Lee, Ok. We will ship your order now and we will email you a tracking number later.

KimMetz Time: 2022-07-20 21:50

Q: I purchased my glasses yesterday and forgot to use my BOGO coupon. Can I still use it please?

A: Dear Kim Metz, we have checked your order and we are sorry to tell you that the frame in your order is discounted frame. So we can not apply other discount in your order again.

Ronna Reynolds Time: 2022-07-20 06:09

Q: I bought glasses from you I'm looking for same style frame in different collors

A: Dear Ronna Reynolds, we would like to tell you that here is the link of blue Aiyana: https://www.wherelight.com/wl/GetInfo-2489.html?c=blue

LaurelLee Time: 2022-07-20 02:18

Q: Hello! Order 82206301423420 in regards to my address I sent an email to service@wherelight.com, I have not recieved any contact or questions from you, the correct address is in Belgium

A: Dear Laurel Lee, we would like to tell you that the address in your order is Belgium. Could we ship your order out ?

LaurelLee Time: 2022-07-19 16:28

Q: Hello, I have Order NO.: 82206301423420 and was wondering when it’s going to ship? It has been over 20 days. Thank you!

A: Dear Laurel Lee, we asked you about your address. But you don\'t reply us. Would you please tell us your correct address ?

SheniquaJohnson Time: 2022-07-19 08:41

Q: When will my order arrive

A: Dear Sheniqua Johnson, Your item arrived at the RALEIGH NC DISTRIBUTION CENTER origin facility on July 19, 2022 at 5:34 pm. The item is currently in transit to the destination. You will receive it soon.

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