Buy Prescription Glasses Online at Affordable Prices

KivaGant Time: 2023-12-27 14:02

Q: i am trying to order some reader but the glasses do not show where to place an order

A: Dear Kevia, We would like to tell you that you can choose single vision reading lenses and fill the strength in the SPH value. We would like to tell you that if you don\'t know the PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

LoriEulberg Time: 2023-12-27 08:20

Q: I ordered glasses on 12-22-23 and put in the wrong sphere for both right and left (put in negative rather than positive). I have put the correct prescription into my account and uploaded the one from my doctor. Can you please correct this before you send? Order number 82312221358137

A: Dear Lori Eulberg, We have changed the Rx in the order for you.

Shelby Time: 2023-12-25 15:25

Q: I have not received any confirmation emails or had replies back to my questions about tracking with order 823121523481532023 placed on 12-15 23:11:15. Please provide tracking number and confirmation email.

A: Dear Shelby,we would like to tell you that we have shipped your order out. You can check the shipping status at https://www.dhl.com/cn-en/home/tracking/tracking-global-forwarding.html?submit=1&tracking-id=CNDFY82312152348153

MaryJean Puckett Time: 2023-12-25 11:08

Q: Did u get my corrected pd???? I sent 2 messages. When will I get my glasses???

A: Dear MaryJean Puckett We are sorry to tell you that we can not make frame#Z3362 with your correct PD 62. Would you please choose other smaller frames ? You can send us the links of the frames. And we sent many emails to you, but you didn\'t reply us, we are waiting you for a long time, please contact us as soon as possible.

Rachel Hurd Time: 2023-12-23 14:43

Q: 82312060534507 Change of address 3941 Willow Ave 103 Kansas City MO 64133 United States

A: Dear Rachel Hurd, ok, we have changed it for you and will ship your order out.

Kamy Hanwisimae Mckenzy-Shaw Time: 2023-12-21 09:19

Q: I have not received my order I approved the payment through PayPal it has been paid I'd like to know where my order is because when I go into my account it shows that there's no data

A: Dear Kamy, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877699908

cindyKnoll Time: 2023-12-20 13:39

Q: do you offer transition lenses?

A: Dear Cindy Knoll, yes, we would like to tell you that you can choose photochromic tint in the lens tint.

Crishina Time: 2023-12-20 11:18

Q: Hello, I received an email from your company stating the PD Value is not accurate on your website. How can I change my PD for my glasses? I updated my prescription on your website. My glasses haven’t shipped yet.

A: Dear customer, We double check the PD in your original prescription and the PD value you filled in the order. It is correct.

Julie fricano Time: 2023-12-15 17:48

Q: How long do they take to receive in California

A: Dear Julie Fricano, about the production time and shipping time, you can check this link: https://www.wherelight.com/helping/faq.php

Julie fricano Time: 2023-12-15 17:47

Q: What if I need progressive lenses? Where do I add the number ? My dr forgot to include that

A: Dear Julie Fricano, you can choose progressive lenses and fill the Rx on the website directly.

Deidre Time: 2023-12-04 12:54

Q: Where are the glasses manufactured and shipped from?

A: Dear Deidre, we would like to tell you that our factory is located in China.

BrandyAnderson Time: 2023-12-01 10:03

Q: Order 82310261611284 Last update was 11/11/23. Is there an issue with my order? Could you provide me with an update, please?

A: Dear Brandy Anderson, We are so sorry to tell you that the frame#8082 is discontinued. We sent many emails to you, but you don\'t reply us. Would you please choose a different frame on our website ? The price of the frame#8082 is $14.95, you can go to choose a frame which the price is around $20, we will not charge you the price difference. Then please tell us the frame name and color. We will change it for you.

Brandy Anderson Time: 2023-12-01 09:59

Q: 82310261611284 checking on order status. There hasn't been any updates since 11/11/23. Thank you

A: Dear Brandy Anderson, We are so sorry to tell you that the frame#8082 is discontinued. We sent many emails to you, but you don\'t reply us. Would you please choose a different frame on our website ? The price of the frame#8082 is $14.95, you can go to choose a frame which the price is around $20, we will not charge you the price difference. Then please tell us the frame name and color. We will change it for you.

Carolyn Time: 2023-11-29 18:56

Q: I ordered my glasses on one of your Bogo sales on 10-28-2023 an as of today, 11-30-23 I still have not received them. I keep checking the tracking number and information and no new information. I am beginning to get concerned for the length of time it is taking to receive them. By the way I am a new customer, and I am not very happy now. Can you please advise what the problem is, or how to start a refund? My order number is 82310282130100.

A: Dear Carolyn, Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility.

Yolanda Crenshaw Time: 2023-11-24 09:20

Q: 823110706033402023 order#, I've been trying to contact someone about my order the response is indicating that the items were delivered Nov 18th. The problem is that I have not recieved these as of Nov 24th, if they can be re-sent great if not I want to initiate the refund process. Thanks in advance for your concern

A: Dear Yolanda Crenshaw, we have checked the tracking information and it shows that your item was delivered in or at the mailbox at 10:47 am on November 18, 2023 in LITHONIA, GA 30038.We suggest you to check the mailbox first, if you can not find it, please contact us as soon as possible.

My TienNguyen Time: 2023-11-20 19:55

Q: Hello can you please make these frames to fit a PD 64? https://m.wherelight.com/mobile/product/product.php?pid=3803&c=green

A: Dear TienNguyen, we are sorry to tell you that we can not make this frame with PD value 64, but you can check the frames in this link: https://www.wherelight.com/PrescriptionGlasses.php?GENDERS=1&pd=64.0

Heather Time: 2023-11-19 09:51

Q: I am trying to order Reading Glasses but when I choose my lens and then prescription, I get this message, which makes no sense. 'The type of lens you chose without ADD'. How can I order reading glasses with my prescription? Do I need to have a different prescription than my current one? I can successfully order progressives with the current prescription, but not single vision readers. Please advise. -6

A: Dear Heather, If you want single vision reading glasses, you need to add the Add to your Sph value, narrow the PD by 3mm and remove the Add.

Diane Price Time: 2023-11-16 22:22

Q: Hello could I upload my prescription please

A: Dear Diane Price, we would like to tell you that you can log in your account and find \"my prescription\", then you can upload the your prescription directly.

Sharon Time: 2023-11-15 19:03

Q: HI! I haven't gotten an email to confirm my order, 22311151837453. The website says I have successfully logged in, but. I can't see or find "orders" or my account info anywhere in the website to check to be sure all is well. It seems not all well. The debit for $75.75 shows in my bank account. I messed up somehow. Help!

A: Dear Sharon, we would like to tell you that we can log in the email account: sbsamdog@gmail.com, then you will find the order.

Herweena cannon Time: 2023-11-15 17:48

Q: Can I use the new member discount code with the BOGO code?

A: Dear Herweena Cannon, we are sorry to tell you that two discounts can not be used at the same time.

MiaCortez Time: 2023-11-11 13:21

Q: How do i put in my cupón number?

A: Dear Mia Cortez, we would like to tell you that you can fill the code in the shopping bag before you pay the money.

Dennetta Jones Time: 2023-11-04 23:39

Q: I have ordered glasses and have heard nothing back.

A: Dear Dennetta Jones, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400136105440554407136

DennettaJones Time: 2023-11-04 21:46

Q: I ordered glasses last month. Please can you tell me when they will ship?

A: Dear Dennetta Jones, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400136105440554407136

Lisa Church Time: 2023-10-30 14:58

Q: Are these glasses “readers”

A: Dear Lisa Church, We would like to tell you that you can choose single vision reading lenses and fill the strength in the SPH value. We would like to tell you that if you don\'t know the PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .

CydneyBarnes Time: 2023-10-29 21:26

Q: Hello can you please check that this order is actually going through? I think I may have accidentally cancelled it when trying to get rid of a different order. Order #82310271213063

A: Dear Cydney Barnes, We would like to tell you that your order is being processed now.

RitaTorres Time: 2023-10-23 12:53

Q: Necesito mis espejuelos en o antes del viernes 27 de octubre. Se pago tarifa para que llegara antes de esta fecha. Estarán disponibles en PR???

A: Dear Rita Torres, we have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50418990660&requester=WT/trackdetails

Cynthia Angel Time: 2023-10-23 08:06

Q: Re: Order# 82310161414062 on 8/16. I am wanting to know the status of my Glasses and Case. Any help will be Greatly Appreciated! Thank You! Cynthia

A: Dear Cynthia Angel, we would like to tell you that we will ship your order out this week.

Kegan Time: 2023-10-23 07:03

Q: It has been a month since I placed my order. Is there an update? Order number: 82309181759072

A: Dear Kegan Courville, We need to confirm the prescription with you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

Bernadette Time: 2023-10-20 17:05

Q: My order number is 0JX8F8F2-1. Please let me know when will my glasses come?

A: Dear Bernadette, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724590135036365

Lisa Time: 2023-10-09 21:02

Q: I have not received my glasses, and there is no tracking information for my order. I would like to know where my glasses are. Thank you, Lisa Gillies

A: Dear Lisa Grills, We need to confirm the prescription with you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? And would you please tell us your correct PD ? The PD is very important to your vision. We need to make the lenses according to your PD. We sent many emails to you, but you don\'t reply us and we are waiting for you for a very long time, please contact us as soon as possible.

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