Buy Prescription Glasses Online at Affordable Prices

AmandaHill Time: 2021-11-08 19:54

Q: Hi I've been trying to use a bogo coupon and every time I enter it I get an error that says "please add one more item" and no matter how many more I add it keeps telling me that

A: Dear Amanda Hill, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

ROBINVELTHOEN Time: 2021-11-07 07:43

Q: My PD numbers are grayed out...what do I do?

A: Dear Robin Velthoen, Please choose other smaller frames. Because the frame can\'t fit your PD, so the numbers are grayed out. Thank you.

GaleFrances Time: 2021-11-05 11:14

Q: First, my email changed. Please use onesoulspace@gmail.com for all future emails. Also, please give me a status on my latest order to replace Hazel frame with Flectie since hazel was defective. Thank you. Gale Frances

A: Dear Gale Frances, The tracking number is 9400116902368877396531. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877396531

angelinnekline Time: 2021-11-05 07:25

Q: My order 82110190734486 has not been delivered yet, is there an estimated time of arrival

A: Dear angelinne kline, The tracking shows that 2021-11-03 10:57 GREENBELT, MD 20770, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 10:57 am on November 3, 2021 in GREENBELT, MD 20770. Haven\'t you received it yet ?

breannaherouart Time: 2021-11-03 13:03

Q: hi, my order number is 82110241711190. your website tells me that the order has been shipped to usps in north carolina, where they’re still awaiting the item. i have seen that other users are complaining that it is taking a while, which it is, but they got a confirmation email and tracking number. i never got an email

A: Dear breanna herouart, The tracking number is 9400116902368877323285. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877323285 Please don\'t worry, tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

DalynnHamilton Time: 2021-11-01 20:42

Q: I used PayPal to pay but the address listed in my email and on my order is incorrect. How do I get that changed?

A: Dear Dalynn Hamilton, Please tell us your correct address. We will change it for you.

PaulaNewburn Time: 2021-11-01 20:00

Q: Wondering when my order will be shipped

A: Dear Paula Newburn, We have shipped your order. The tracking number is 9400116902368877399594. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877399594

MelanieBoukroune Time: 2021-11-01 18:34

Q: How do I add prism? There’s no where for me to add it. Thank you

A: Dear Melanie Boukroune, We only offer single vision glasses with prism. Thank you

ErikaMOONEY Time: 2021-11-01 08:47

Q: how do I add a reader prescription to my lenses, I added my prescription and added a note, will that work?

A: Dear Erika MOONEY, Do you want single vision reading lenses ? Would you please tell us your order number ? Would you please take a photo of your original prescription and send it to us ?

KirstenJedamczik Time: 2021-10-31 20:50

Q: I ordered two pairs of glasses and used the BOGO coupon. In my orders, it shows the full amount. Neither one of the frames was discounted!

A: Dear Kirsten Jedamczik, The total cost is $233.6, we only charged you $116.8 . It is correct.

KirstenJedamczik Time: 2021-10-31 18:40

Q: I ordered two pairs of glasses and used the BOGO coupon. In my orders, it shows the full amount. I would not like to pay full amount.

A: Dear Kirsten Jedamczik, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

JosephBascara Time: 2021-10-31 05:55

Q: How to track my order

A: Dear Joseph Bascara, When we ship your order, we will email you a tracking number. Thank you.

K Time: 2021-10-31 04:23

Q: Hi, For orders to Australia. Is the delivery charge per pair or does it include multiple pairs of glasses. Thanks

A: Dear K, It includes multiple pairs of glasses.

maryanne Time: 2021-10-28 22:29

Q: What does "PD" mean ?

A: Dear maryanne， Pupillary distance. It\'s the distance from the middle of one pupil to the bridge of your nose in millimeters. If the measurements are the same on either side, then you\'d double the number and have one PD. So for example, if you get 32mm on either side, your PD is 64. If you have different measurements, like 31 and 33, then select \"have 2 PDs\" when ordering and enter either number as is.

JordanMcGee Time: 2021-10-28 12:18

Q: I want to order extra clip on attachments with my frames how do I do this?

A: Dear Jordan McGee, Here is the link of extra clips : https://www.wherelight.com/feature/accessories.php?d=accessories

TheresaCobbs Time: 2021-10-28 09:18

Q: Please check to see if I have a credit to my account. Thanks!

A: Dear Theresa Cobbs, We have checked. There is no creditin your account. What credit do you want ? We will help you.

PamelaWendt Time: 2021-10-28 06:38

Q: My order does not appear when I sign in Thank you

A: Dear Pamela Wendt, Your order is under your email which is wendtgone@aol.com. It is in process, please don\'t worry.

Lara Time: 2021-10-25 16:57

Q: I have a very high subscription and am worried about the thickness and heaviness of the lenses. I don't see an ultra thin option.

A: Dear Lara, Please don\'t choose Single Vision (premium)lens at first step, the premium is High Index 1.61. Please choose Super High Index 1.67 or Ultra High Index 1.74 at step 3.SELECT LENSES THICKNESS.

LorrieThomas Time: 2021-10-25 08:36

Q: Can I add on a couple extra clip-on's for my glasses I just ordered? The clip-on's seem to get lost easily and I would like to gave extras.

A: Dear Lorrie Thomas, We are sorry to tell you that we don\'t have extra clip-ons.

KendallMohler Time: 2021-10-23 10:40

Q: Hi my prescription says my PD is; Right eye 28.5 Left eye 29.5. But these values aren’t an option, help!!!

A: Dear Kendall Mohler, Which frame do you want ? Please tell us the frame name. We will check it for you.

Kristi Powell Time: 2021-10-21 17:49

Q: My daughters DPD is 48, but that isn’t an option. What do I do?

A: Dear Kristi Powell, Which frame do you want ? Please tell us the frame name. We will help you.

janiceblair Time: 2021-10-20 11:09

Q: why won't the glasses load on my photo?

A: Dear Janice, We would like to tell you that we have solved the problems for you. If you have any problems, you can contact us.

PamelaWendt Time: 2021-10-20 06:23

Q: Where is my order tracking 9400116902368877931114

A: Dear, we are sorry for the delay. We would like to tell you that your item has arrived at the RALEIGH NC DISTRIBUTION CENTER origin facility on October 20, 2021 at 8:37 pm. The item is currently in transit to the destination.You will receive it soon.

AbedLaracuente Time: 2021-10-19 14:36

Q: Greetings, I placed an order for two Hester glasses. Order number 22110191351319. I was able to add the Right OD SPH as +1.00 and the Left OS SPH as +0.75. I was not able to add the Add +2.25 for each side. I do not know if this is needed or not for this order. Please do not make the glasses or ship them without confirming this. Thank you.

A: Dear Abed Laracuente, Would you please tell us whether you want multifocal progressive glasses or single vision glasses ? We will help you.

Sharon Prince Time: 2021-10-16 09:55

Q: If I have a current pair as well as a picture of a pair from a store, how can I find lenses that the same shape and color?

A: Dear Sharon Prince, We don\'t sell lenses separately. Thanks for your understanding.

June Hicks Time: 2021-10-14 11:03

Q: Ordered a round pair of glasses and never got them. The second pair I ordered with them came but not the other.

A: Dear June Hicks, Do you mean that you didn\'t receive the Amandy glasses ?

KerryMckinlay Time: 2021-10-13 21:41

Q: I am trying to order reading glasses but the instructions are so confusing how do I order them? I'm using "mom 2021" prescription and want to order the Hester frames for them

A: Dear Kerry Mckinlay, Would you please take a photo of your original prescription and send it to us ? We will help you.

Jennifer Riley Time: 2021-10-13 20:18

Q: Can I just order new lenses for frames I already purchased? Lenses only with my Rx and pop them into the frame myself?

A: Dear Jennifer Riley, Sorry, we don\'t sell lens separately.

MeganLinn Time: 2021-10-13 17:48

Q: Hi I was wanting to order a pair of Lena glasses in the hot pink color. I was trying to apply the pink30 discount and it's not being accepted at checkout. The site said that it wasn't applying because the pink Lena glasses are marked as purple in thier description. Would there be a way to still use the discount code considering they are pink glasses?

A: Dear Megan Linn, All coupon codes could not be applied to discounted glasses. Lena is on sale (50% OFF COUNTDOWN）So you can\'t use the pink30 discount.

Trisha Time: 2021-10-13 06:54

Q: Order Number:22109231316378 Order placed 9-23 On 923 it said in processing 4-8days but 10-7 it still says process after 2 weeks. It has now been another week. I ordered expedite because my existing glasses are broken at the bridge. So at a total of 3 weeks already can you please advise me when you will be shipping. Based on your processing tables and shipping I should already have them.

A: Dear Trisha, We are so sorry for the delay. Because your prescription is strong and the photochromic purple will take more time than other tint. But we will ship your order next week and we will email you a tracking number.

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