Buy Prescription Glasses Online at Affordable Prices

AngelaMarks Time: 2021-07-17 00:56

Q: I received a pair of glasses that didn't have one of the lenses in. I've tried to put it in but I haven't been successful. It will also probably be too hard and expensive to return. What do I do? Sincerely, PISSED OFF CUSTOMER

A: Dear Angela Marks, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

LaviceWells Time: 2021-07-16 14:30

Q: I order glasses for my son on july 7th the transaction number was 1XU35290HM978745E DO you have a tracking number

A: Dear Lavice Wells, Would you please take a screenshot of the transaction number and send it to us ? Did you use the Paypal payment?

Susan Dean Time: 2021-07-16 14:16

Q: I wanted to make sure you received my order at it is being processed. Let me know if I need to send a screenshot of my prescription. Payment in full was made through PayPal a week ago. Thanks.

A: Dear Susan Dean, We have shipped your order. The tracking number is 9400116902368877928619. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877928619

AbbyFrazier Time: 2021-07-16 13:15

Q: My lenses came crushed in the package, how can I resolve this?

A: Dear Abby Frazier, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

MaryPennella Time: 2021-07-16 05:59

Q: How do I know which lens to choose. My contacts are momovision but my glasses are not?

A: Dear Mary Pennella, Please get a prescription from your doctor. Thank you.

Lisa Time: 2021-07-15 08:46

Q: Do the Christine frames have spring hinges?

A: Dear Lisa, Sorry, they don\'t.

BreannaJ Time: 2021-07-14 23:33

Q: Hi I realized that I submitted the wrong address and I wanted to correct it! I put my mom’s address instead of mine.

A: Dear BreannaJ, Please tell us your correct address.

DinorahFountaine Time: 2021-07-14 17:04

Q: hi how i cansort exactly ingrease the left eyes and right my lenses their different exsamples my doctor recomendation anti- reflective reading or distance Right eyes my sphere [+1.00 sphereCYL -ADD[+2.00 Now my left +0.75 sphere -0.50 Axis 135 Add +2.00

A: Dear Dinorah Fountaine, Would you please take a photo of your original prescription and send it to us ? We will help you.

Melanie Dejesus Time: 2021-07-14 16:58

Q: Are these glasses including your prescription at no extra cost? I just want to make sure I'm doing this correctly

A: Dear Melanie Dejesus, the total cost will depend on your prescription . Once you have that information entered in you will see the lens and pricing options.

TracyleeFiume Time: 2021-07-14 11:00

Q: I'm trying to use my points. I had 300, I didn't use it because it suggested that I shop for more glasses. I went back to my order, and it shows 200. I'm confused about the promotion. I can't check out so I know I'm missing something.

A: Dear Tracylee Fiume, You still have 300 points in your order. 100 points can be used to offset $1. Credits cannot be used to offset freight charges.

CharlotteHolmes Time: 2021-07-14 10:42

Q: Hi, could I get a tracking number for order 82107121301572 status says shipping but I haven't had a tracking number yet. Thanks

A: Dear Charlotte Holmes, The tracking number is 1Z00F5V50463818600. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50463818600&requester=WT/trackdetails

Ana Frame Time: 2021-07-13 12:53

Q: I been waiting for my glasses for over a month. I checked my order to see when is coming and it says is pending and ai didn’t paid but you already took the money from my account

A: Dear Ana Frame, We are so sorry for this. We will help you. Would you please take a screenshot of the payment and send it to us ? Or would you please tell us the transaction ID ?

JeanneNelson Time: 2021-07-12 17:31

Q: I ordered some glasses and they have a defect over my right ear there is a rough spot that has rubbed over my ear raw. How do I get them replaced? My order number is 2210624145230820.

A: Dear Jeanne Nelson, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

NicoleRandall Time: 2021-07-12 12:38

Q: Yes, you can ship both 82106251421062 and 82106251404247. No changes required.

A: Dear Nicole Randall, Ok. We will ship them.

JennaJaussaud Time: 2021-07-12 12:02

Q: If I get a prescription pair and tint them black would this be dark enough to be sunglasses?

A: Dear Jenna Jaussaud, Yes, you can choose light phantom black or phantom black.

WillBailey Time: 2021-07-12 07:13

Q: Just wanted to confirm my order

A: Dear Will Bailey, Your order is in processing.

MaribelAizpurua Time: 2021-07-11 13:21

Q: Hi, I want to buy some glasses and I have my prescription, how could send it to you?

A: Dear Maribel Aizpurua, You can enter your prescription or upload it when you place an order on our website. www.wherelight.com

NicoleRandall Time: 2021-07-11 11:43

Q: What is the status of my order 82106251421062? It’s been in checking since 6-28.

A: Dear Nicole Randall, Your orders have been made, but we have received your message saying that something needs to be changed, so we suspend delivery. Can I ship them now?

Christina Sorbello Time: 2021-07-10 07:25

Q: Hello, I’m interested in ordering a new pair of glasses with photochromic lenses but I can’t seem to find any - or I’m not understanding how to order them. Can you help?

A: Dear Christina Sorbello, When you are selecting lens tint, you can choose photochromic tint.

GinaTaylor Time: 2021-07-09 09:00

Q: My order seems to have had a label made days ago but still hasn’t been shipped. When can i expect it to be shipped?

A: Dear GinaTaylor, We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.The update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package.

SusanLloyd Time: 2021-07-09 07:25

Q: 82106130722203 I still have not received my order...nor have I been contacted to check the status of my order. When I check my order i am not able to track it. This my second time trying to contact this company regarding my issue Please contact me as soon as possible Order number above

A: Dear Susan Lloyd, The tracking shows that POMPANO BEACH, FL 33063, Held at Post Office, At Customer Request -> Your item is being held at the POMPANO BEACH, FL 33063 post office at 3:48 pm on June 28, 2021. This is at the request of the customer. Would you please wait another week ? We will try our best to make sure that you will receive your package.

Alicia Suárez Benjumea Time: 2021-07-08 11:55

Q: Buenas tardes, hacéis envíos a Espa?a?

A: Dear Alicia Suárez Benjumea, Please choose UPS shipping.

PRISCILLAVELASQUEZ Time: 2021-07-08 09:32

Q: My order has not moved from transit #9400116902368877532243

A: Dear PRISCILLA VELASQUEZ, The tracking has been updated. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877532243

Yolanda Cordero Time: 2021-07-08 08:13

Q: Hola en espa?a manda esa gafa

A: Dear Yolanda Cordero, Please choose UPS shipping.

RenaOchoa Time: 2021-07-08 01:26

Q: Where is my order. Tracking # 9400116902368877537224

A: Dear Rena Ochoa, Please don\'t worry. We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Jennys Tabares Time: 2021-07-08 01:00

Q: Hola le ponen las medidas o solo es el frame gracias

A: Dear Jennys Tabares, You can enter your prescription on our website.

Gen Time: 2021-07-07 16:46

Q: All the glasses I am interested in don't allow a 60 PD measurement. Is there any way around this? I find this very unusual.

A: Dear Gen, Which frame od you want ? Please tell us the frame name. We will help you.

Yailen Time: 2021-07-07 12:18

Q: Hola, quisiera saber si hay lentes negativos Gracias

A: Dear Yailen, You can choose negative value when you enter the prescription on our website.

KelsiMataya Time: 2021-07-07 10:24

Q: I haven't received any updates about shipping status since July 1st. Order Number:82106290412438. Can I get an update please.

A: Dear Kelsi Mataya, We have shipped your order. The tracking number is 9400116902368877538641. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877538641

anitawest Time: 2021-07-06 16:08

Q: LOOKING FOR ROYCE FRAME

A: Dear anitawest, What can we do for you ? We will help you.

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