Buy Prescription Glasses Online at Affordable Prices

Michelle Time: 2021-06-18 11:21

Q: I ordered glasses on 4/29 for father's day. I have not received my order. When I check the shipping the last date is 5/6/21. Michell Reed

A: Dear Michelle Reed, We are sorry to hear that, Concerning your case, we can remake the eyeglasses for you. Would you please tell us whether you can accept it ?

CristinaEllis Time: 2021-06-18 08:54

Q: Yes the design of the classes i bought need to be fixed or tightened because dirt is getting trapped with in the frames, but i think the glasses are beautiful because of their style. I'd like to speak to someone. Please message me or call 270 564 5087

A: Dear Cristina Ellis, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

MeganRosenberg Time: 2021-06-17 14:02

Q: Hi, are these available with prescription lenses? https://www.wherelight.com/wl/GetInfo-2455.html?c=pink&from=product

A: Dear Megan Rosenberg, these are unavailable with prescription lenses. It is frame only.

JeffLindsey Time: 2021-06-16 11:32

Q: I’m afraid paypal didn’t take my payment. Or took my payment twice. 9153013122 telephone number. I only want one pair of glasses.

A: Dear Jeff Lindsey, You didn\'t complete the payment.

Brenda Newton Time: 2021-06-16 08:40

Q: Can You Do This Glasses In Black/Silver or Is It Just in Black/Gold??

A: Dear Brenda Newton, Which frame do you want ?

CatherineMayo Time: 2021-06-15 20:02

Q: I see that I have several hundred "points" that I've earned but there is nothing that tells me what a point means or how to spend them. Not even in the FAQ. please help?

A: Dear Catherine Mayo, Please log in your account and click \'My Points\'. 100 points can be used to offset $1 Credits can be exchanged for accessories and specials Credits cannot be used to offset freight charges

SheilaBoswell Time: 2021-06-15 18:06

Q: Good evening I ordered glasses that just arrived and once I put them on I realized that I put the wrong numbers in. I should have put positive instead I put negative. Is there any way that this can be fixed.

A: Dear Sheila Boswell, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of your original prescription and send it to us ?

CarolineWilliams Time: 2021-06-15 18:02

Q: Regarding Single Vision Premium Lenses. I am looking for "no line computer progressive". Lenses designed to see from near to distance up to 4 feet with widest near viewing area and intermediate field. Do you offer this type of lens? What is the Functional Lens Premium option? I entered my prescription without the ADD as requested. I approved the additional charge for 1.61 index. Thank you for your help.

A: Dear Caroline Williams, If you want progressive glasses, please don\'t choose Single Vision Premium. Please choose Progressive or Free Form.

StephanieGarcia Time: 2021-06-15 11:27

Q: hi, recently placed my order on June 10 and it still shows CARGO ALLOCATING and NO SHIP. does that mean that my order 22106101215579 will not be shipping out to me? thanks

A: Dear Stephanie Garcia, We will ship your order tomorrow and we will email you a tracking number. Please don\'t worry.

Gail pichen Time: 2021-06-15 07:28

Q: Recieved my sunglasses and the prescription is wrong. May I return and have them redone?

A: Dear Gail pichen, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of your original prescription and send it to us ?

StephanieClarke Time: 2021-06-14 12:14

Q: Please give me an order status update . A label was created 6/8 it is on 6/14 9400116902368877570481

A: Dear Stephanie Clarke, The tracking shows that 2021-06-14 20:46 RALEIGH NC DISTRIBUTION CENTER, Departed USPS Regional Facility -> Your item departed our USPS facility in RALEIGH NC DISTRIBUTION CENTER on June 14, 2021 at 8:46 pm. The item is currently in transit to the destination.

AngelKaye Time: 2021-06-12 18:43

Q: Hello, This is my first time wearing and ordering glasses. On my prescription from my eye exam, it says "PD: 58/55". What number should I pick when ordering frames? I need glasses to see distance objects. Thank you!

A: Dear Angel Kaye, Please choose 58 as PD.

RandiWelhaven Time: 2021-06-12 09:35

Q: Dang! I just noticed an email offering me BOGO on an order I made yesterday! I would love to use it - is there any way that I could? Thank you very much, Randi Welhaven

A: Dear Randi Welhaven, Please choose 2 pairs of glasses and enter the code, then we will only charge you one pair.

DawnGrey Time: 2021-06-11 13:57

Q: I had a question about the clear pair if frames I bought. They cracked on the frame, and the lense fell right out...

A: Dear Dawn Grey, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

JackieSchulz Time: 2021-06-11 10:59

Q: Order 22104232247164 order a pair of glasses, not very happy had them less the a week and the arms broke. out of all the orders I have made I must say this is one of the worst orders I have had. Is there a way of fixing this issus thanks

A: Dear Jackie Schulz, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

EssenceThomas Time: 2021-06-07 21:10

Q: My axis is wrong on a order I just made it is 090 for the right and 040 for the left. How can I change this?

A: Dear Essence Thomas, We have changed it for you. Please don\'t worry.

Jennifer Jamieson Time: 2021-06-07 13:43

Q: What is you policy on returning glasses that don't fit?

A: Dear Jennifer Jamieson, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

ChristyBayer Time: 2021-06-07 08:53

Q: I’m trying to use my bogo code and it won’t let me

A: Dear Christy Bayer, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

Jacqueline Richards Time: 2021-06-06 05:05

Q: What does no Bi-Focal mean

A: Dear Jacqueline Richards, Bifocal lenses include two fields of vision separated by a line. Usually the top is designated for distance vision or computer-distance vision, and the bottom for near-vision work such as reading.

MiriamPearce Time: 2021-06-05 19:22

Q: I ordered 4 pairs of glasses last week and have not received a conformation email

A: Dear Miriam Pearce, We have shipped your order. The tracking number is 9400116902368877540651. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877540651

GriselRodriguez Time: 2021-06-05 07:23

Q: Hi, can i change one of the frames?

A: Dear Grisel Rodriguez, We will help you. What do you want to change ?

Caitlyn Time: 2021-06-04 19:24

Q: Hello, when I try to put in my prescription, it does not allow me to put in my proper PD numbers. They are blacked out and inaccessible.

A: Dear Caitlyn, Which frame do you want ? Would you pleasr tell us your PD value ?

PamBriar Time: 2021-06-04 11:13

Q: I'm trying to track my package and it says it isn't found CNDFY22104301139250

A: Dear Pam Briar, The tracking shows that 02 Jun 2021 11:12 AM LT AGASSIZ, Canada Successfully delivered. Have you received it ?

CaralixChacon Time: 2021-06-04 10:25

Q: I made a mistake whit the rx. Can I fixe it and continue whit the order?

A: Dear Caralix Chacon, Would you please take a photo of the correct prescription ?

GailZemmol Time: 2021-06-04 07:42

Q: I am having trouble paying for my order with my credit card.

A: Dear Gail Zemmol, We will help you. What can we do for you ?

Claire Time: 2021-06-03 20:23

Q: Hi, I just spun the wheel and received a coupon for $10 off, but when I enter the code at checkout it does not work. My order and shipping total have not changed and the discount code is stating it's ineligible.

A: Dear Claire， Would you please tell us your code ? We will help you.

JenniferWagnon Time: 2021-06-02 19:21

Q: Hello, I am having trouble finding my original prescription. I thought it would be file with WHERELIGHT, since my last order in Sep 2020, i believe. I am ready to order a new pair, Please help! Thank you, Jennifer

A: Dear Jennifer Wagnon, We will send the prescription to you.

KennethJacobs Time: 2021-06-02 11:39

Q: My wife has some outlandish eyeglasses(from Etsy) but with plane glass in them. Could you put prescription lenses in them if I send them to you? If you damage the decorations it's ok.

A: Dear Kenneth Jacobs, Sorry, we don\'t accept this. Our factory is located in China. The freight is expensive and there is no guarantee that the frames will be properly delivered to us remained intact. So we don\'t recommend you to send the frames to us.

GinaMoritz Time: 2021-06-01 14:34

Q: I received my glasses but my prescription is incorrect. What can we do to fix this?

A: Dear Gina Moritz, We are so sorry for this. We can remake the glasses for you. Would you please tell us if you can accept this ?

DeniseSmith Time: 2021-06-01 08:47

Q: What do I do if my prescription is not right and I can't see out of my bifocals?

A: Dear Denise Smith, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of your original prescription and send it to us ?

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