Buy Prescription Glasses Online at Affordable Prices

Lindsey Time: 2023-07-01 19:37

Q: Can you provide tracking?

A: Dear Lindsey, this is your tracking number: 92001903407724500003760483

Helena Time: 2023-07-01 18:53

Q: Hi, I just ordered my first pair of reading glasses I'm new. I paid $29.95. I did not receive an email confirming my order of today. July 1st 2023. I purchased the frame with crystals all around the clear or white frame. I also bought a gold color glass case p.u leather for $5.95. please check my order and send me a receipt confirmation of my purchase. My email: reisshelena@gmail.com . I ll await your reply. Thank you

A: Dear Helena, this is your order number:82307011744478. The parcel has not been delivered yet. After the package is sent, we will send an email with the tracking number to your mailbox.

Willis Maxwell Time: 2023-07-01 16:48

Q: I need a smaller frame than listed. The frame I want is L and I’d like medium

A: Dear Willis Maxwell, could you send me your order number?

maria elizabeth navas Time: 2023-07-01 09:53

Q: My recent order one the glasses the handle broke.

A: Dear maria elizabeth navas, can you take a picture of the glasses and send it to me?

Bettie Haywood Time: 2023-07-01 07:23

Q: I see payment has been taken from my card but when I look for my order it says I have nothing! Is this a scam!

A: Dear Bettie Haywood, we didn\'t find your order, could you tell us the email address you used to place the order? We\'ll check again for you

KimberlyShelton Time: 2023-06-30 23:40

Q: This is the first time ordering from your company and need to know how you handle returns? Please answer quickly in case I need to cancel my orders.

A: Dear KimberlyShelton, we have received your two orders: 82306302329283 and 82306302336442, which one do you need to cancel?

JenniferHudak Time: 2023-06-30 16:31

Q: Please cancel and refund either 0rder 22306281245024 or 22306290800031. One is a duplicate entered in error.

A: Dear JenniferHudak, we will cancel the order 22306290800031.

Evelyn Jones Time: 2023-06-30 11:38

Q: I haven't received an email on the status of my order... when I click on the number it says not found.. Can you help me know when I might receive my order? Thank you

A: Dear Evelyn Jones, this is your order number: 82306260601523, and this is your tracking number:92001903407724500003547657 The parcel is still in transit. Thank you for your patience.

JerlisaTucker Time: 2023-06-30 05:45

Q: Hello I recently order a pair of glasses and still have not received my package. Can you tell me when my package will arrive. My order number is :22306211530370

A: Dear JerlisaTucker, your package also in transit, this is your logistics single number: 92001903407724500003745831

Jacquie Time: 2023-06-30 03:38

Q: We have not received parcel that has been delivered 9n tuesday

A: Dear Jacquie, according to the logistics information I checked, your package was delivered on June 27, haven\'t you received it yet?

John Leatherwood Time: 2023-06-26 15:49

Q: If I choose a lens tint, is that the color of the lens all the time, or are these tints photochromatic?

A: Dear John Leatherwood, if you choose normal tint, color of the lens is all the time. If you choose photochromic tint, the color will be changed outside and inside.

MigdaliaDonato Time: 2023-06-24 07:47

Q: The offer was 3 pairs for $129 and you are charging $222

A: Dear Migdalia Donato, you need to fill the code in the shopping bag before you pay for the order.

Sibyl Gardner Time: 2023-06-22 23:54

Q: Do all of your sunglasses provide UV protection?

A: Dear Sibyl Gardner, yes, our sunglasses have UV protection.

kyra Time: 2023-06-22 22:20

Q: I have not received an email with information about my purchase and would like to find out the status. I paid extra to have my order arrive in 3-7 days and it is at 7 days today.

A: Dear Kyra, You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50403987693&requester=WT/trackdetails

Stephanie Oseguera Time: 2023-06-22 07:12

Q: Hello do I have an order being sent to me still?

A: Dear Stephanie Oseguera,You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50436400389&requester=WT/trackdetails

Clara Jones Time: 2023-06-20 19:11

Q: an i buy the frame only?

A: Dear Clara Jones, yes, you can choose frame only.

michellemillerick Time: 2023-06-20 16:34

Q: Regarding order 82306090907211. When will it ship, please? The status says it's been in "checking" since June 12th. Thanks.

A: Dear Michelle,you said that your prescription was incorrect. Would you please send us the correct prescription ?

Kristin sorenson Time: 2023-06-20 12:53

Q: Can I get progresssive lenses with sunglasses tinting?

A: Dear Kristin, yes, we can make progresssive lenses with tint.

Lisa Time: 2023-06-20 10:49

Q: Hi do you ship to the United Kingdom? Thanks! :)

A: Dear Lisa, yes, we can ship to the United Kingdom.

JW Time: 2023-06-19 22:21

Q: is it possible to do the Heloise clear frame with a blue see through/tinted lens. I do not want these to be prescription. Thanks.

A: Dear JW, we would like to tell you that you can fill zero in prescription.

Renee Allen Time: 2023-06-19 17:59

Q: Hi. I recently ordered two pairs of glasses and I have not received any updates on my order, such as tracking or if has even been processed. Can you help with this?

A: Dear Renee Allen, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724500001714518

Juemell Ballou Time: 2023-06-18 10:57

Q: I ordered several pairs of frames . I have no way of tracking my package and I have not received it as of yet at this time. Can someone take the load off by enlightening me of the ETA of my frames. Thank You. Juemell Ballou 3479053575

A: Dear Juemell Ballou,You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877000308

LeyllaniRosado Time: 2023-06-16 23:03

Q: Hi my last order one of my glasses come to me damage in one of the cristal Can you please change my eyeglass

A: Dear LeyllaniRosado, We feel so sorry that your order got something wrong during process. please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first? Look forward to your reply. Best wishes.

Debbie Time: 2023-06-16 16:19

Q: My prescription has add on it...where can I add it? I have a photo of my presciption but can I email it to you?

A: Dear Debbie, We found that your order has not been paid, you can try to modify it in the order yourself or send us the correct prescription, and we can help you modify it.

Rashelle Time: 2023-06-16 14:26

Q: Paid for 2 orders of 3 @ 129 + tax sets of glasses. Only one order in my mail. All ordered 1 day apart. Why not showing both? My mailing cost would be less if done correctly. I realize it's only been 3 days since I last ordered but with me not seeing the 2nd order at all, could you tell me what's going on? And, any idea when I'd get them, I'm disabled and can't read my prescription bottles without glasses. Thank You

A: Dear Rashelle Don\'t worry, we\'ve received both orders (82306131837337 and 22306130034450) and your order is in the works, thank you for your patience.

marycraleigh Time: 2023-06-16 11:43

Q: My order was express shipping 5-10 days . Can you please tell me the status. I was going to place another order for my daughter but want to make sure I receive mine before placing another. Order # 82306082223362

A: Dear marycraleigh, Both of your eyeglasses should have been completed on the 13th. We have checked and have dispatched on the 14th. The update of local logistics information is relatively slow，You can track the logistics information on this website later. https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877629325 Thank you for your understanding and support.

Loriallison575 Time: 2023-06-16 09:26

Q: Can I fill my trifocal rx with you?

A: Dear Loriallison575, Of course, you can take a photo of the original prescription with PD and attach it in the email. Our professional Customer Service will recognize your prescription and make necessary remarks. Look forward to your reply Best regards Wherelight Team

denisebrisco Time: 2023-06-16 07:49

Q: My prescription is incorrect in both of my orders. How can we get this fixed. Order-82306051659505 and 22306051211292

A: Dear denisebrisco, However, our glasses are custom made and cannot be modified. Kindly note we can offer you a $10 coupon on repeat order and we will try our best to shorten the lead time. Please remember to check the oprescription again when placing an order again. What do you think? Thanks so much for your attention and look forward to your repeat order. Best Regards

Jacqueline Hernandez Time: 2023-06-16 06:38

Q: Hi, when will.isee tracking information for my order?? ty

A: Dear Jacqueline Hernandez, Both of your orders should have been completed on the 15th. We have checked and are ready to send out. You can track the logistics information on this website later. https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724500001871518 https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724500001876179 Thank you for your understanding and support.

AmyHuber Time: 2023-06-15 07:19

Q: How do I filter, so I can look at only size medium? I've looked at several pair, and every single time they are a large. I can't wear a large.

A: Dear Amy Huber, You can check the small size frames here: https://www.wherelight.com/PrescriptionGlasses.php?&size=1&l=S(120-129mm)

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