Buy Prescription Glasses Online at Affordable Prices

AnnetteCharles Time: 2020-01-06 02:06

Q: I wanted to upload a picture of the glasses that I purchased but I can't find the glasses on your site anymore. I think the name was Kayla or Kailia.

A: Dear Annette Charles, would you please take a screenshot of the frame ?

Sharon Neal Time: 2020-01-05 21:41

Q: I would like to know why when I went to put in my PD it started at 66, mine is 64..... can I not get them if there's not an option for 64?

A: Dear Sharon Neal, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 59. Please choose other smaller frame. Thanks for your patience.

SonyaMalloy Time: 2020-01-05 19:06

Q: I am trying to order a pair of glasses & having issues. The name of frame is Welss & item number is 5735. Are these lenses used as regular glasses? Also my PD is 31.5 & I don’t see anything lower than 40 when researching. Please advise how I can order some frames based on my PD. Thank You

A: Dear Sonya Malloy, we are sorry to tell you that due to the special shape of frame#5735, we only sell the frame and don\'t make prescription lenses with this frame. And we would like to tell you that you can choose small size or middle size frame.

jessicabell Time: 2020-01-05 15:43

Q: I need to know what do I select for the transitional glasses and bifocals no line ?

A: Dear Jessica Bell, we would like to tell you that if you want to choose bifocals no line, you can choose progressive lenses or Free Form lenses. If you want to order transitional glasses, you can choose photochromic brown or photochromic grey in lens tint.

Angel Time: 2020-01-05 13:39

Q: I’ve ordered the “handmade” frames before with my corrective prescription but now I can’t ordered them because they all only max out to -5.00. Are there anyway you guys could extend them because my vision are just slightly above and I love wearing them so much!

A: Dear Angel, would you please tell us which frame you want to choose ? And would you please take a photo of your original prescription which contains PD value and attach it in the email?

PaulaCedeno Time: 2020-01-05 12:29

Q: When will you ship my order? She says she is ready but has not been sent

A: Dear Paula Cedeno, we would like to tell you that we have shipped your order out. But we are sorry to tell you that we don\'t have the tracking number now. When the package arrives in the USA, the post office will offer us the tracking number. Then we will email you the tracking number.

ViviannetteFeliciano Time: 2020-01-05 09:57

Q: Espa?ol?

A: Dear Viviannette Feliciano, what can we do for you ?

ReginaShort Time: 2020-01-05 09:30

Q: Why is the BOGO code not working for my order?

A: Dear Regina Short, we would like to tell you that if you choose the discounted frame, the code BOGO can not be used.

Steph Time: 2020-01-05 08:53

Q: Hello, what is PD number? I select none and it doesn’t allow me to go forward to next step in ordering.

A: Dear Steph, we would like to tell you that PD means pupilary distance. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

AileenCruz Time: 2020-01-05 04:31

Q: Hi, can I please get the shipping status of my order and the tracking no.?

A: Dear Aileen Cruz, we are sorry for the delay. We would like to tell you that we will ship your order out this week.When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

DanielleMattero Time: 2020-01-04 21:02

Q: My rx does not have any additional value...the online service is making me put one but my rx only has od ,od ,axis, cylinder, sphere, and pd. I want glasses from this site and had no issue before. Please help

A: Dear Danielle Mattero, would you please tell us which lenses you choose ?

DANIELNEUMAN Time: 2020-01-04 18:34

Q: RAGAN SN: 92161 Is there any option that offers these temples with a rectangle frame? I love the design of the temples, but do not like round frames.

A: Dear DANIELNEUMAN, we are sorry to tell you that we don\'t have this option.

KomEdwards Time: 2020-01-04 17:56

Q: Why do you say bogo code is available. But when I try to use it it wont let me

A: Dear Kom Edwards, we would like to tell you that if you choose the discounted frame, the code BOGO can not be used.

Danielle Time: 2020-01-04 16:04

Q: Do you sell lenses that block the blue light that damages the eye?

A: Dear Danielle, we would like to tell you that you can choose blue light protection lenses.

Tayler Time: 2020-01-04 13:13

Q: Love your frames! How do I select non prescription sunglass lenses??

A: Dear Tayler, we would like to tell you that you can fill none in the sph.

Maria Barbero Granados Time: 2020-01-04 12:20

Q: Jo hice un perdido de estos 3 modelos de gafas que he puerta,ya hace mas de 2 meses las paguen hi no me han llegaddo,solo quiero las mentiras.Espero su respuesta.Atentamente .Maria

A: Dear Maria Barbero Granados,we are sorry to hear that, would you please tell us your order number first ?

Whitsunnette Time: 2020-01-04 06:30

Q: Hi do you guys ship to United Kingdom?

A: Dear Whitsun nette, we would like to tell you that we can ship the eyeglasses to United Kingdom.

alissaS Time: 2020-01-03 22:42

Q: I've bought 15 pair of glasses and now every time I try to choose a pair it says my pd is too small, including on glasses I've bought previously with this pd? Is something wrong ?

A: Dear alissa S, we are sorry for the inconvenience brought to you. We are sorry to tell you that the size of the frame is very big. So it can not process with your PD. Please choose other smaller frame.

Mesha Time: 2020-01-03 19:09

Q: Please tell me the name of these frames on the website front page flash sale, down to $0.99. The frames are a round clear shape at the bottom leopard on the top. Are those frames still available?

A: Dear Mesha, would you please take a sceenshot and attach it in the email ?

PamelaSamson Time: 2020-01-03 16:47

Q: how dark is the darkest tint..is it TOO dark for drivging ..I need it dark but not totally black..Ic the tint is Too dark can I exchange it for the next darkest

A: Dear Pamela Samson, we would like to tell you that you can choose gray blue, navy blue or tea color.

PamelaSamson Time: 2020-01-03 16:45

Q: how do I find out the length of the arms of a pair I want

A: Dear Pamela Samson, we would like to tell you that you can check the detail of the frame.

JodeeRose Time: 2020-01-03 11:28

Q: I paid extra to get my glasses in 3-7 days and it has been 9 days and they haven't even shipped yet. The glasses I purchased from you all in July broke in December and I am stuck without glasses so I can't see. Would you all like to give me back that 18.95 I spent to get my glasses immediately and check to see what is holding up the order?

A: Dear Jodee Rose, we are sorry for the delay. We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z3X6F460454297085&requester=WT/trackdetails

Becky Time: 2020-01-03 10:26

Q: I want to order non prescription blue light glasses but it doesn’t seem to want to let me is this not possible? If it is how do I order them?

A: Dear Becky, we would like to tell you that you can choose blue light lenses and fill none in the sph.

EvelynSchueneman Time: 2020-01-03 09:17

Q: having trouble reading my prescription to add on line. not sure if someone could help me?

A: Dear Evelyn Schueneman, please don\'t worry. Would you please take a photo of your original prescription and attach it in the email ?

CathleenYoung Time: 2020-01-03 08:05

Q: Can you choose two different frames for the BOGO? Thank you

A: Dear CathleenYoung, we would like to tell you that you can choose two different frames and use the code BOGO.

jeanettewalker Time: 2020-01-03 07:48

Q: I need a receipt showing my purchase of 56.87 on March 30 2019. My insurance denied the payment. thanks

A: Dear Jeanette walker, would you please take a screenshot of the paypal transaction number first?

RenaSmith Time: 2020-01-03 06:42

Q: Why does the bogo coupon not work for me?

A: Dear Rena Smith, would you please take a screenshot of your cart ?

JoyHarrison Time: 2020-01-03 06:33

Q: I have 2 coupons & can't access them to apply to my order.

A: Dear Joy Harrison we would like to tell you that one coupon can only be used in one order.

V Time: 2020-01-02 20:20

Q: What index do all glasses come with? What is your highest index and what does it cost?

A: Dear V, we would like to tell you that it\'s decided by your choice. And our highest index is 1.74, The price is $80.

Cheri Time: 2020-01-02 20:19

Q: How long is the bogo sale on?

A: Dear Cheri, we would like to tell you that this discount will end on 6th Jan, 2020.

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