Buy Prescription Glasses Online at Affordable Prices

Vicki Time: 2020-01-13 17:30

Q: I wanted do know do you make glasses for very high prescription sphere OD -19.00. Cylinder +2,75 axis 80 OS -17.00 cylinder +3.00 axis 80

A: Dear Vicki, we would like to tell you that we can do this, but we suggest you to choose small frame.

HEATHERDAVIDSON Time: 2020-01-13 09:45

Q: Order # 2191230092446 Hello When can I expect my order to arrive?

A: Dear HEATHER DAVIDSON, we would like to tell you that we will ship your order out today. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Katrina Shine Time: 2020-01-13 05:49

Q: I was charged twice for the last order I placed. I requested a refund and the refund of only one of the charges was refunded. How can we resolve?

A: Dear Katrina Shine, would you please take a screenshot of the second Transaction number ?

SaraFleishman Time: 2020-01-11 21:17

Q: I keep getting a notification via text message that Wherelight is trying to contact me and to check my email but I don't see any emails. When I click on the link, the link is broken.

A: Dear Colin Nelson, We have receive your email and you want to change a pair. Would you please tell us which eyeglasses you want to change and which tint you want to change to ?

JanineMartin Time: 2020-01-11 11:19

Q: My order history has not been updated, how often will I receive updates for tracking purposes?

A: Dear Janine Martin, please don\'t worry. We would like to tell you that we will ship your order out this week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

RobinCunningham Time: 2020-01-11 05:34

Q: I submitted an order, upon rechecking the prescription was entered wrong, I want to change that on my order

A: Dear Robin Cunningham, Please don\'t worry. Would you please take a photo of your original prescription and attach it in the email ? We will check it for you.

PamelaDyer Time: 2020-01-10 20:01

Q: I am looking to order item 5735 they are beautiful they look like stones around them can you order extra stones

A: Dear Pamela Dyer, we are sorry to tell you that we don\'t offer extra stones.

Michele Osborne Time: 2020-01-10 17:07

Q: Do you make just reading glasses with a 3.00?! I tried to do the order but not sure of all the other specifications?

A: Dear Michele Osborne, we would like to tell you that you can choose single vision reading lenses and fill your sph in +3.00. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

KateWickersham Time: 2020-01-09 22:25

Q: I got a text after placing my order to confirm that my order info was correct. I logged in to do that but I’m unsure of how to confirm it.

A: Dear Kate Wickersham, we would like to tell you that if it is incorrect, you can contact us within 24 hours after you place the order. We can change it for you.

MaureenGalassie Time: 2020-01-09 20:20

Q: May I just say your order process, quality, price, & delivery are just as promised! So happy I found you!!!

A: Dear Maureen Galassie, we are so happy to hear that. Thank you so much.

Whitsunnette Ayodele Beatrice Cummings-Palmer Time: 2020-01-09 17:18

Q: I don't understand what to put in for added value.

A: Dear Whitsunnette Ayodele, we would like to tell you that if you don\'t have add value, you don\'t need to fill it. You can choose single vision lenses and don\'t choose multifocal lenses.

Lorelei Diangelo Time: 2020-01-09 16:21

Q: Hi there, I recently asked if I was going to get a tracking number for my package. I did, but my tracking number hasn't been updated since the 2nd of January. I was wondering where my package is, and I hope to hear back from you very soon. Thank you for your time

A: Dear Lorelei Diangelo, we would like to tell you that Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877301965

HeatherMurray Time: 2020-01-09 10:31

Q: I see on your FAQs that you do carry Transitions coating, but I'm not seeing it as an option, only 'photochromic' - is your photochromic lens Transitions standard? Or am I missing something?

A: Dear Heather Murray, we would like to tell you that if you want to order transition lenses, you can choose photochromic brown or photochromic grey in the lens tint.

ReginaBrown Time: 2020-01-09 07:15

Q: My pd is 31 but it seems I do not have that choice when ordering frame #18908. Is pd important for reading glasses?

A: Dear Regina Brown, we would like to tell you that you can choose \"have two PDs\".

FrancescaAlcantara Time: 2020-01-08 20:35

Q: Hello, I placed an order and you requested my PD which I provided the next day also with the number for "near" - I haven't heard anything only that my order was updated. Can you give me a more informative update? Thank you

A: Dear Francesca Alcantara, we would like to tell you that we have changed your PD to 63 and your order is being processed now.

Bridget Time: 2020-01-08 11:05

Q: I received an email that my glasses have been shipped and I received a tracking number but there’s no indication at all that my glasses are in the US. It just says that it’s awaiting my package.

A: Dear Bridget Kunz, we would like to tell you that we would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

Bridget Kunz Time: 2020-01-08 04:15

Q: I was told my order has been shipped but there is no indication that it has arrived at any post office yet according to the tracking information.

A: Dear Bridget Kunz, we would like to tell you that we would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

Nikita Time: 2020-01-07 17:33

Q: Is there a reason that my PD is not available when choosing glasses? I've chosen 3 pair now and PD is grayed out.

A: Dear Nikita, we are sorry to tell you that some of our frames are very big. If you can not fill your PD, we suggest you to choose other smaller frame.

EvelynTorres Time: 2020-01-07 16:52

Q: I need someone to place an order for me please.

A: Dear Evelyn Torres, what can we do for you ?

Leon Time: 2020-01-07 15:34

Q: I would like to order polarized glasses without a prescription, but the site will not allow me to do this and charges me as though I have chosen a prescription. Can you please help me with this? The glasses I want are the model Kane #2075 in "Gold" with the gold mirror polarization.

A: Dear Leon, we would like to tell you that you can fill none in sph.

KayBattle Time: 2020-01-07 14:02

Q: I had $20 coupon but it's gone. I have uploaded my prescription glasses. I purchased 4 pairs of glasses and no points added.

A: Dear Kay Battle, do you mean that you upload your photos on our website ?

AlisonWells Time: 2020-01-07 10:45

Q: Hello i'm trying to fill in the prescription and it keeps asking for me to fill in the PD but there isn't one on the form from my doctor how to i find this out

A: Dear Alison Wells, If there is no PD in the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Jacqueline Hernandez Time: 2020-01-07 10:33

Q: my daughter bought glasses but was not able to to upload rx script. can you please look into this matter. the script only gave one of number. we didn't know if we needed to divide. please contact asap thank you

A: Dear Jacqueline Hernandez, would you please take a photo of your original prescription and attach it in the email ?

Asan Time: 2020-01-07 05:21

Q: Hello Where are these glasses made and where are they being shipped from?

A: Dear Asan, we would like to tell you that these eyeglasses are made in China. And our factory is located in China.

JulieBarclay Time: 2020-01-06 23:58

Q: How long does it take for glasses too arrive

A: Dear Julie Barclay, we would like to tell you that the shipping time is 7-10 days, The processing time is 6-14 business days.

PamelaDyer Time: 2020-01-06 18:44

Q: Can I speak with someone please

A: Dear Pamela Dyer, what can we do for you ?

Jacqueline Hernandez Time: 2020-01-06 18:42

Q: hi. I only received one of number. who's is 63 do I divide it in half

A: Dear Jacqueline Hernandez, do you mean that your PD is 63 ?

pamela Time: 2020-01-06 18:32

Q: I was about to choose my second pair for the BOGO sale. Then it showed not in stock I forget thetname of them...clear with some flowering . Plastic medium size ..is there ANY way to get these Can you order these and WAIT until they come in ...pay now for the 2 pair. I am SO disappoiinted / Maybe Ill have to wait until the next bogo deal

A: Dear Pamela, do you mean the frame#HESTER ?

AngieLewis Time: 2020-01-06 12:59

Q: It seems like every frame I choose, I get the notification that my PD is too small. Is there an easier way to sort by PD?

A: Dear Angie Lewis, we would like to tell you that you can search small frame.

JenniferMoody Time: 2020-01-06 09:46

Q: I uploaded my prescription. How long to get a response so I can order glasses?

A: Dear Jennifer Moody, what can we do for you ?

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