Buy Prescription Glasses Online at Affordable Prices

Linda Time: 2018-01-01 07:26

Q: I need prism in my prescription...is that a problem and how much does it add to the cost?

A: dear customer,our website will show how much you should pay.thanks for your reply.

Heather Time: 2017-12-31 16:11

Q: Order #81712311555194 was done 12/31/17 @ 7:00 pm approx.EST U.S. Will I still get the spend $50 get 50? I see you have already put in new year discounts since I know these are done overseas where it's is already the 1st.

A: Dear customer, we would like to tell you that the coupon will be shipped out with your glasses.

SkyMitchell Time: 2017-12-30 18:59

Q: I am wanting to purchase a replacement arm .... is that possible? the glasses were purchased from wherelight

A: dear customer,sorry,we did not sell arm only,sorry.

Mar Time: 2017-12-30 11:19

Q: Hello, I ordered a pair of glasses during your deal where if you spend 50 you get a 50 dollar credit/spend 100 you get 100 dollar credit. I did not see this in the order confirmation email. will this be mailed with my glasses when they are shipped? or how will I receive it?

A: dear customer, we send the coupon whit glasses you buy,you get glass and you get coupon.thanks for your reply.

ReneeWhite Time: 2017-12-29 22:31

Q: When selecting a lens for the Rx sunglasses the option for default lenses does this means the color lens shown in the picture?

A: Dear customer, yes, you are right.

CallieBenz Time: 2017-12-29 09:53

Q: On my order I realized one the OS left is wrong, it should be -0.75 not -1.75.

A: dear customer,ok,we got it,thanks for telling us.

terriadams Time: 2017-12-28 10:44

Q: I need a reciept for my flex spending acct

A: dear customer, we can send you a reciept, but we can\'t find your order No.thanks for your reply.

TracieWarm Time: 2017-12-27 17:53

Q: Hello I am trying to place an order using my coupon that i had received for sharing my photo to the website. When i try to process the order it says useless order and will not let me continue. Please Help!

A: Dear customer, please send your coupon code to our service email:service@mail-wherelight.com. We will check it for you.

alexsandraSpounias Time: 2017-12-27 10:45

Q: Do you have a section to try on glasses with a photo

A: Dear customer, you can click the button \"TRY ON\" on our product page to try on the frames.

Paula Time: 2017-12-22 18:37

Q: I am looking for the framss shown in the photo share worn by Sam Antha, 97124. Can you help?

A: Dear customer, you can email us with detailed information so that we can see what we can do for you next.

GunterGilchrist Time: 2017-12-21 18:29

Q: I want to place an order for new glasses. However, I don't see an option for transition lenses. Please advise. Also, do you only take PayPal

A: Dear customer, we would like to tell you that we also accept credit card and transition lens is called photochromic lens on our website.

SylviaQuinn Time: 2017-12-21 17:38

Q: is transitions extra?

A: Dear customer, would you please tell us if you want lenses that will be darken when exposed under sun? If so, it is called photochromic lens on our website.

SarahStiles Time: 2017-12-21 15:42

Q: When you ask what size: Small, Medium or Large, what should I be measuring the millimeter distance to ensure I select the correct size?

A: Dear customer, you can measure the lens width, bridge and temple arms of your current glasses and choose a frame on our website that has measurements within +/-2mm of your current one.

SylviaQuinn Time: 2017-12-21 12:02

Q: Can try on the glasses by uploading a photo of myself before buying the glasses?

A: Dear customer, we have to tell you that not all our frames have this function, please tell us the frame number you prefer so that we can check it for you.

CatherineBailey Time: 2017-12-20 08:47

Q: I don't see where I can upload a photo and try on the frames. Can you help?

A: Dear customer, we have to tell you that not all our frames have this function, please tell us the frame number you prefer so that we can check it for you.

SarahBurns Time: 2017-12-19 10:06

Q: Hi there, I accidentally asked for my order to be shipped to the wrong address. I had my previous address listed on Paypal. I don't believe it will be shipped for another few days, so could I possibly change it? The correct shipping address is 5 School Street, Unit 1 in Somerville, MA, 02143. Thank you.

A: dear customer,don\'t worry,it\'s the correct address.

SabineBeard Time: 2017-12-19 00:27

Q: So I tried to find the transition for the order I just did and I could not find it. So I ordered it polarised which I di not really want. Where is the option to choose the transition glasses and can I still change my order

A: Dear customer, we will email you about the details of your order, please check it.

SabineBeard Time: 2017-12-18 22:58

Q: Can you do transitions with glasses

A: dear customer,yes we can.

AmyKennedy Time: 2017-12-18 17:25

Q: It says on the order I'm creating that if I spend $9.15 more I get a $50 coupon. My question is does that coupon work on the order I am currently creating? Thank you

A: Dear customer, we would like to tell you that if the amount you actually paid minus shipping fee for your order is over $50, you will receive a coupon with your parcel for your next order.

Bissonnette Time: 2017-12-18 09:29

Q: Bonjour, je n'ai toujours pas re?u ma commande fait le 27-11-2017.???? 2017-12-04 SHIP OUT LM091426285CN. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LM091426285CN Merci de faire un suivi. Valérie Bissonnette

A: Dear customer, we would like to tell you that your order is in transit to Canada and the information will be updated when it arrives in Canada, your patience and understanding will be greatly appreciated.

Brooke Time: 2017-12-17 10:34

Q: I just ordered glasses and it seems as if I forgot to put my pd. My pd is 61.5. Is there anyways you can fix this

A: ok,we got it,don\'t worry,thanks for your reply.

ChristineBradley Time: 2017-12-16 10:08

Q: I ordered new glasses for the first time (with a new RX) on 11/23. I have not received them yet. Does this order qualify me for the $50 off coupon? I would like to order a pair of sunglasses, can you do polarized lenses? Thank you.

A: Dear customer, your first order has been sent out on 4/12/2017. Your order is placing within the Black Friday, so you can get the same coupon as your order.

SabineBeard Time: 2017-12-14 23:06

Q: Is it possible to get a pair of glasses that is progressive and polarised?

A: Dear customer, we have to tell you that it is impossible to order progressive with polarized lenses.

IngridCheung Time: 2017-12-14 14:43

Q: I cannot seem to order glasses, after selecting "distance" and then adding my "prescription" it doesn't go to step 3 which is to choose thickness etc. It will not drop down on mozilla firefox, internet explorer, or google chrome.

A: Dear customer, can you tell us what does the website remind when you go to step 3 by email:service@wherelight.com

VeRhondaThompson Time: 2017-12-13 18:29

Q: Ordered my glasses on the 23rd of Nov, they arrived on the 11th of Dec. I am very happy with my purchase, i will order again in the future!! Thank you!!

A: dear customer,thanks for your choosing,wherelight welcome you all the time,thanks again.

RachaelComer Time: 2017-12-13 05:26

Q: Hi if I order two pairs now will you apply the Christmas credit now or do I have to order one at a time?

A: Dear customer, we would like to tell you that if the total price minus shipping fee is over $50, you will receive a $50 coupon for your next order.

Kevin Time: 2017-12-12 13:13

Q: Hi, is it possible to add a try-on feature for the "brady", "pierson" and "corey" sunglasses?

A: Dear customer, since they are sunglasses, it is difficult to add this function, your understanding will be greatly appreciated.

Jessica Time: 2017-12-12 09:31

Q: Hi there - I have 2 Coupon Codes, but I can't use both on an order I'm going to place. Am I able to use both (since one was for a coupon for the $6.00 shipping cost and the other one was for the cost of my last order)? thanks

A: Dear customer, every order only accepts one coupon, your understanding will be greatly appreciated.

MeggJacobs Time: 2017-12-11 10:09

Q: Hello, I ordered my glasses on the 9th and they are in production now but I saw today that you are offering a coupon on orders over 50$ which mine was. Since it has not shipped yet will is receive this coupon or not? order #2171209171530 Thank you in advance.

A: Dear customer, we have to tell you that orders over $50 does not include the shipping fee and your order was placed before the promotion began.

MariesoleilLevesque Time: 2017-12-11 10:06

Q: Allo Je n’est pas encore revus ma commande et j’attend depuis maintenant 1 mois Est ce possible d’avoir un suivie ou un remboursement Merci

A: Dear customer, we would like to tell you that your order was delivered, if you have not received it, you can check with local post office office first.

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