Buy Prescription Glasses Online at Affordable Prices

Tanya Time: 2017-11-30 11:02

Q: I am having problems registering as a new user. I input enough of letters and numbers required and I still cannot complete the registration.

A: Dear customer, maybe you can try to sign in with your facebook account.

Marissa Time: 2017-11-30 10:02

Q: I am nearsighted, how do I know how to pick between the single vision and all the other ones you provide?

A: Dear customer, you can ask your doctor and also there is tips in our website for you, you can click it to see the details.

Kathy Time: 2017-11-29 12:51

Q: I love your glasses. I recently received a new rx and I would like to order a couple pair - I am single vision and need thinnest lens Do you offer any multi pair discounts? Also, can any frame be made as sunglasses? if so, what do I order to note the sunglass - polarized?

A: Dear customer, we have 40% promotion now and you can go to our website to order asap, and we offer tint, polarized and photochromic lenses as sunglasses, you can go to our website choose any one if you like to process your glasses as sunglasses.

Sean Time: 2017-11-29 03:11

Q: Hi, Can we order glasses WITHOUT prescription lenses? Thanks

A: dear customer,yes,we have.

Natalie Time: 2017-11-28 22:39

Q: Hello, I have three pairs of glasses in my cart and need to remove the pink Rolinda pair but can’t seem to figure out how. Please help!

A: Dear customer, concerning your case, please click \"delete\", then this item can be removed.

KimberlyValdez Time: 2017-11-28 20:03

Q: Why is my tracking on shipment not updating? Last update was Nov 17th.

A: Dear customer, we would like to tell you that the information will be updated when your package arrives in the US, your patience will be greatly appreciated.

KeriGraham Time: 2017-11-28 19:43

Q: I placed my order on 11/24 and I haven’t received an email confirmation can you please send me an email confirmation of my order and possibly tracking if they have shipped

A: Dear customer, we would like to tell you that we have shipped your order out today and sent you a tracking number via email, please check it and you should expect to receive your order soon.

ElizabethJuarez Time: 2017-11-28 19:18

Q: Disculpe en cuanto tiempo mas van a mandar mi pedido

A: Dear customer, we would like to tell you that we expect to ship the order to you in about 3-4 days and when it is shipped out, you will receive a tracking number.

Karen Steffa Time: 2017-11-28 17:47

Q: My prescription says "OD dist 28". "OS dist 27.5" what does this mean? Is this important?

A: Dear customer, we would like to tell you that it means that your distance PD is 28 for the right eye and 27.5 for the left eye.

May Time: 2017-11-28 16:36

Q: Hi, could these frames be replaced with prescribed lens?

A: dear customer, we have.thanks.

KimMinlionica Time: 2017-11-28 06:37

Q: I want my order # 81711280631418 to be put in my cart, and the size from small to medium. Can this be done so I can save my information and order in the near future? Thank you.

A: Dear customer, we would like to tell you that you can save it in your cart, but you need to pay for it asap, or the frame will be out of stock, and the frame you chose is of small size, it can not be changed.

irma Time: 2017-11-27 18:14

Q: i was wondering if your website had a way I could take a picture and try on the glasses

A: Dear customer, we have to tell you that not all our frame have this function now, but we are trying to add \"try on\" function for all the frames, your patience will be greatly appreciated.

AnnAugustain Time: 2017-11-27 17:29

Q: How come not all frames can be "tried on" online?

A: Dear customer, we are trying to add \"try on\" function for all the frames, your patience will be greatly appreciated.

JaelCapper Time: 2017-11-26 11:13

Q: the order i just submitted (ord# 2171126052847) on the sunglasses (imelda) it didnt have my rx info.. should be: od: sphere: -1.25, cylinder: -0.50, axis: 020 os: sphere: -1.50, cylinder: -0.50, axis: 150 pd: 57 please update or tell me how to do it, thanks

A: Dear customer,we got it,thanks for your quick reply.

NalaniSanchez Time: 2017-11-26 10:54

Q: Hello it says on home page about balck friday deal but i press it and nothing happens is this option still on?

A: Dear customer, please order as soon as possible, the promotion can be applied to all our frames, this promotion will end in half an hour.

Miranda Time: 2017-11-26 10:32

Q: When I am placing my order for eye glasses and want fashion lenses. When I continue to place the order of says “frames only”.... will there still be the basic fashion lenses in the frames?

A: Dear customer, you can order frame only, but please remember to leave a note before check out or email us to let us know you want non-prescription lenses.

CindyJensne Time: 2017-11-26 08:22

Q: Order number 2171126075744 should be the same as the last order. Left SPH +.75 CYL -.50 AXIS right 112 left 85 Thank you

A: Dear customer,ok,we got it ,and will make it for you,thanks.

Yvonne Shaw Time: 2017-11-26 08:11

Q: I see a lot of frames for medium and small faces , where are the frames for full faces

A: Dear customer, you can click \"women\" or \"men\" first, then you will see the \"size\" option, you can choose L for large frames.

Danielle Chance Time: 2017-11-25 16:50

Q: Hello! Can someone please help me find a tracking # for my glasses? I played through PayPal and don't have an order # other than 81711220918478 & I think that is the item number.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finshed. Best wishes

AThomas Time: 2017-11-25 16:29

Q: Hello... Do you have any information that shows what size glasses fit? S, M, L. I noticed that the glasses have sizes, however, what does the size pertain to?

A: Dear customer, we would like to tell you that the there are details of the measurements of each frame to the right of the frame picture, if you still have questions, please feel free to email to us.

Lana Time: 2017-11-25 10:02

Q: Please add more attractive frames for wide set, or large frames. All of the excellent frames are in smaller sizes. Very disappointing.

A: Dear customer, we will try our best to get large frames and you can pay attention to our website when you have time.

Sarah graehling Time: 2017-11-25 01:39

Q: I forgot my paasword to. My acount& its. Not letting me redo it

A: Dear customer, we can reset the password for you, if you like, please email us so that we can reset it and email the new password to you.

April Davis Time: 2017-11-25 00:57

Q: It says my phone number is not correct and it is So it won't let me order

A: Dear customer, you can take a screenshot of the page and email to service@mail-wherelight.com so that we can check it for you first.

Mandy Wendel Time: 2017-11-24 19:47

Q: How do I sign out

A: Dear customer, you can simply click \"quit\" on the top of our website.

Natalie Time: 2017-11-24 15:00

Q: Hi there, I don't have a pupillary distance value on my prescription. Can I still purchase glasses without it?

A: dear customer,you should tell us the PD,thanks .

SarahCooper Time: 2017-11-24 11:15

Q: Hello. I have just placed an order but forgot to add photochromic tint lenses. My order number is 2171124110736. Please can I add this and pay for the extra? Thank you

A: Dear customer, you can add it to your order and we will also send you an email about the details, please check it.

Penny Orchard Time: 2017-11-24 06:14

Q: Still... enter MENS.....only seeing womens. I need LARGE MENS GLASSES SUNGLASSES.....HAVE A different LINK FOR ME????

A: Dear customer, we have made changes to it and we will also send you an email about the details, please check it.

Kelly GLoeb Time: 2017-11-23 18:22

Q: How do I get and use the Black Friday store credit? I placed an order on 11/22. Thanks!

A: Dear customer, we would like to tell you that the store credit will be shipped out with your glasses.

Robin Time: 2017-11-23 16:35

Q: Do you sell reader's can't seem to find them?

A: Dear customer, if you want OTC reading glasses, you can simply put the magnification to Sph value, for example, if it is +250, you can enter Sph as +2.50 and please enter your correct PD value too.

MoniqueWrolson Time: 2017-11-23 09:57

Q: I? would like to order some more pairs of glasses but have misplac d my prescription How am I? able to retrieve it from you guys and order a couple more pairs of glasses?

A: Dear customer, we have sent it to your email address, please check it.

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