Buy Prescription Glasses Online at Affordable Prices

Lydia Rivera Time: 2017-09-22 07:03

Q: Hi am looking for item number 1534 the catgirl glasses I would love to order some I cannot find them in the cateye section , it's actually the ones on the picture for this section I hope you can help me , I would really love to order those thanks :)

A: dear customer, i am so sorry that the 1534 is out of stock.

Darene Time: 2017-09-22 00:39

Q: Hi I am looking in buying some glasses but not sure which size I need, I have measured my old ones but can't work out the size in mm I have a small face so is there a way I can send you a pictues of them so you can see please Thanks Darene

A: you can visit our website and click the \"TRY ON\",and see the data of the frames.

PatRobinson Time: 2017-09-21 20:41

Q: I'm looking for glasses in the cateye style frames only. Hope you can help me Thank you Pat Robinson

A: you can visit this link: https://www.wherelight.com/PrescriptionGlasses.php?&GENDERS=1&frame_shapes=6

KailiTRANBERG Time: 2017-09-21 08:07

Q: i cant tell if my ordered was completed or not, my phone froze. Can you tell me if you received a payment from me?

A: sorry,we didn\'t finish payment,you can try it again.

MelodyPadilla Time: 2017-09-20 20:50

Q: When will i get my glasses Order Id:81709110349114 thanks

A: 2017-09-16 15:03 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

NeishaBrooks Time: 2017-09-20 19:38

Q: How do I change my address

A: dear customer,you can email us your new address.

KimarieCourts Time: 2017-09-20 18:59

Q: I would like to know the status of my order. Order# 81709151857266

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

JohanaMendoza Time: 2017-09-20 18:25

Q: What's the status of my order? Placed my order Sept. 04-17. And I can't even track it.

A: dear customer,we have checked for you ,2017-09-20 09:20 LAS VEGAS NV DISTRIBUTION CENTER, Arrived at USPS Regional Facility, Your item arrived at our USPS facility in LAS VEGAS NV DISTRIBUTION CENTER on September 20, 2017 at 9:20 am. The item is currently in transit to the destination.

Ozella Miller Time: 2017-09-20 16:09

Q: Can I just purchase the frames and not get the lenes?

A: yes, you can.

Gail Time: 2017-09-20 15:00

Q: Hi I wanted to know when I was going to receive my order because I can't seem to track it.

A: dear customer,i think you will receive it soon, 2017-09-20 09:04 On its way to CARSON, CA 90745, In Transit to Destination, The item is currently in transit to the destination as of September 20, 2017 at 9:04 am. It is on its way to CARSON, CA 90745.

Gail Watson Time: 2017-09-20 14:45

Q: I need to upload a different picture of my old, ugly face to try on. How do i do this? Thanks!

A: www.wherelight.com , you can visit our website and choose your liked frames to TRY ON.

Dana Time: 2017-09-20 10:26

Q: What is the status of my order # LW839933169CN? Have they shipped? Dana Griffith

A: dear customer,we have checked for you ,your package was on the way to Chicago，i think you will receive it soon. 2017-09-15 17:11 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

Amy Time: 2017-09-19 19:16

Q: I am trying to enter a prescription for glasses and am being asked for the PD value. I don't have that listed on my prescription but am not able to move on in the order. Not sure what to do from here.

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

LidiaCiucianu Time: 2017-09-19 12:17

Q: I need help to place an order

A: what can I do for you?

PhuongLe Time: 2017-09-19 11:48

Q: Where is my order?

A: 2017-09-18 15:26 CHINA, NANJING EMS, Processed Through Facility, Your item has been processed through a facility in NANJING EMS, CHINA at 3:26 pm on September 18, 2017.

MarlaMcCreary Time: 2017-09-19 11:07

Q: Hi, I asked for a call months ago concerning the cat girl frame that I ordered. I received an email but no phone call. I explained that the frame was defective, I was unable to upload a picture and just like I suspected, the frames broke, right at the hinge. Please call me at 412-608-9690. Although I ordered the frames months ago, I still believe that they should be replaced or I get my money back because no one called me back. Please lets discuss this. I really like this company.

A: dear customer, we have emailed you ,plz check your mail box.

LavyddyaAnderson Time: 2017-09-19 00:19

Q: Is there a way to try on the frames from the website. I'd like to try on Felice Number: 77042

A: dear customer, this frames do not have try on but we have data of frames of the glasses.

Joyce Time: 2017-09-17 15:29

Q: What type of material are the lenses? Polycarbonate? Plastic?

A: dear customer,which frames do you want to buy.

JanPerson Time: 2017-09-17 10:17

Q: I have 2 Orleans( 1 not received yet)3 charges 1 Catgirl( 2 charges) 1 Dreamweaving(not received yet...2 charges) Items were returned as there were address problems. I was charged again.There should be 3 credits Orleans Cateye Dreamweaving. Would like this resolved if I am to continue with new orders

A: dear customer, we have emailed you to confirm the address.

JazmineGillyard Time: 2017-09-17 03:02

Q: Hi I'm wondering if you can tell me if my order: 81709130115408 has been shipped yet and when will it arrive? Thanks.

A: Dear customer, we checked for you, your glasses need to be designed and has been completed, we’ll send it to you today, thank you for your understanding. Best wishes

AshleyDavis Time: 2017-09-17 00:11

Q: Can you please help me it's been 2 weeks and I really need my glasses.

A: 2017-09-15 12:29 CORONA, CA 92881, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 12:29 pm on September 15, 2017 in CORONA, CA 92881. dear customer, we have checked your order, it seemed you have received your package.plz check your mail box.

Brenda Morton Time: 2017-09-16 17:37

Q: I received an email from you guys today saying that I did not pay for my sunglasses but when I checked my account payment for them were debited. Im just trying to figure out whats going on.

A: oh,dear customer, your PD is too small can not match the sunglasses frame,plz check your PD. If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Olivia Time: 2017-09-16 10:11

Q: 81709110952066 Is my order ID but I wanted to know if it shipped or not . I tried using the tracking website but it did not work . Thanks Olivia

A: Dear customer, we checked for you, your glasses need to be designed and has been completed, we’ll send it to you today, thank you for your understanding. Best wishes

SheriAllen Time: 2017-09-16 00:03

Q: Can I upload a pic to try on glasses?

A: dear customer, you can visit our website and choose frames you like to Try on.

NicoleMichael Time: 2017-09-15 22:27

Q: Do you have to have a valid prescription? I need glasses ASAP.

A: dear customer, yes,you should have right valid prescription

Taji Time: 2017-09-15 19:42

Q: Good afternoon, I recently received my glasses, which are absolutely gorgeous. Unfortunately, they do not fit my face frame as well as I thought and looks a bit crooked. Also, the sides are too tight which causes headaches. I would like to return them for a refund. Would you help me as to how I go about doing that? Thank you!

A: dear customer, can you take a photo of the glasses and email us.service@wherelight.com

Felicia McQueen Time: 2017-09-15 16:07

Q: Do you have a customer service phone number?

A: dear customer,1-206-946-8821 is our phone number.

Whit Hattaway Time: 2017-09-15 10:46

Q: How can I track order 81709101020077?

A: Dear customer, we checked for you, your glasses need to be designed and has been completed, we’ll send it to you today, thank you for your understanding. Best wishes

Ginni Time: 2017-09-15 09:44

Q: Can you use your Benny card for your order?

A: what can I do for you?

MaryMcClure Time: 2017-09-15 06:20

Q: I need to pay for the PRISM on my order. How can I do that?

A: dear customer, you should pay $10.95 to pay@wherelight.com.when we receive your money,we will do for you.

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