Buy Prescription Glasses Online at Affordable Prices

ebony gray Time: 2017-09-07 19:56

Q: When will my glasses be hear just wanting to no I don't have the tracking number for them I order 2 pairs just wanting to no thanks !!!!

A: Dear customer, We have to tell you that we sent you several emails to you to check if you have prism, but all the emails are returned and we also called you, but nobody answered it, please double check your Rx and email us if you have prism.

Dominique Thomas Time: 2017-09-07 14:23

Q: Checking to see if I can get a tracking number for my order 81708300923098 that had shipped ?

A: 2017-09-06 15:04 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. 2017-09-06 15:04 CHINA, NANJING EMS, Processed Through Facility 2017-09-05 12:27 CHINA, Acceptance

KristanHorstman Time: 2017-09-07 10:25

Q: i ordered the wrong prescription. they were delivered today. can i send back and exchange?

A: dear customer , we have checked your order , we can give you coupon and you can order another pair ,can you accept it?

SandraMitchell Time: 2017-09-07 08:19

Q: How do I see my order

A: dear customer , you can track from www.17track.net 2017-09-07 11:18 CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER, Departed USPS Regional Facility, Your item departed our USPS facility in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER on September 7, 2017 at 11:18 am. The item is currently in transit to the destination.

Pat Time: 2017-09-07 01:08

Q: I am wanting a specific type frame which is the cateye. The frames that I'm wanting are like my grandma wore in her days. I'm into the vintage look. I'm only wanting to the frames and Wal-Mart optical will do the rest. Thank you very much

A: dear customer ,https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&GENDERS=1&frame_shapes=6 you can visit the website and choose glasses you like .

Evelyn Villa Time: 2017-09-07 00:11

Q: I purchased glasses. The money was taken out of my account but the website said it didn't go through. It obviously did and I just want to know why it's saying it didn't go through?

A: dear customer, don\'t worry, your order has been paid successfully.

LauraWynne Time: 2017-09-06 21:38

Q: Please can you tell me when I will receive my glasses that I ordered 17th August?

A: dear customer, we checked and found that your package status was CHATHAM PDO, ON DELIVERY , I think you will receive it soon.

StrawnetraLee Time: 2017-09-06 18:22

Q: 81708311227362 2017-08-31 Hello, Just checking the status of my order. Is there a site that I can check for updates?

A: dear customer ,you can search from www.ups.com

JenniePeralta Time: 2017-09-06 18:03

Q: wondering if my glasses were shipped yet as I purchased your most expensive shipping and have yet to receive an email update on my order

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed, we’ll send it to you soon, thank you for your understanding. Best wishes

Debra Time: 2017-09-06 15:10

Q: I'd like to order the Alice style. My optician has given me a PD of 68/51 (R/L). Your PD numbers don't seem to go that high?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

JeannaPayne Time: 2017-09-06 10:37

Q: Hi I received my cute frame last night and the temple hinge came apart from the front of the frame when I tried it on the first time. Do I need to return it?

A: dear customer, can you take a photo to us of your glasses,email address:service@wherelight.com

sarahwalters Time: 2017-09-06 08:45

Q: I am interested in purchasing eyewear thru you guys and I really like the genoa frames yest I cant seem to find if it can come in bifocal I am using my prescription as well

A: dear customer, what can i do for you?

Carol Harper Time: 2017-09-06 02:58

Q: Is there a coupon for 1st time buyers that I can use for my order?

A: dear customer, we have emailed you your coupon code.

VibhuTripathi Time: 2017-09-05 19:49

Q: When can I expect my glasses?? I am unable to track any shipping updates

A: dear customer, we shipped out your glasses on the 30th August , maybe the information was not update ,i think you will receice it soon.

Ginger Thompson Time: 2017-09-05 11:19

Q: Where are my glasses? I should have received them.

A: 2017-09-04 09:51 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

PATRICIASHAW Time: 2017-09-05 08:33

Q: Having trouble I can't view the information i've saved in my cart to purchase?

A: dear,plz log in your account by your email or Facebook.

Tania Time: 2017-09-05 05:58

Q: I don't need prescription, but I do use readers. Do you have readers??

A: yes,we have.

MelodyPadilla Time: 2017-09-05 02:18

Q: Hello, I would like to know when will I receive my order. Order Id:81708311817198

A: 2017-09-05 12:33 CHINA, Acceptance, Your item was accepted at 12:33 pm on September 5, 2017 in CHINA.

Crissanda Garcia Time: 2017-09-04 19:48

Q: Hi I wanted to know why I haven't received a receipt of my order and if your company charges under the name alphabetrade?

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

AudreyTurmel Time: 2017-09-04 09:38

Q: I don't receive my glasses and i commanded it in july...???

A: dear customer， we can resend for you ,can you accept it?

RebekahGomez Time: 2017-09-03 10:11

Q: Why can't I see my favorites on the website?

A: dear customer, which frame do you want to buy?

CretiaLewis Time: 2017-09-03 09:58

Q: I need a receipt emailed to me for my 2 orders that I placed. My has card needs this and when I click on all orders, it says no data?? I had 2 orders so why is my orders and receipt not showing. I have to have these 2 reciepts.

A: dear customer,we will email you the reciepts

WayneSmith Time: 2017-09-03 06:27

Q: A pair of glasses that I ordered in July for my daughter, the back plastic piece that goes over the ear has come off and is missing, it's the part that goes over top of the metal so it doesn't make her ear feel uncomfortable. Is there any way that I can get a replacement part?

A: dear customer, can you take a photo of the glasses to us.service@wherelight.com

Debra Time: 2017-09-03 06:11

Q: Your website hasn't been working properly. Every time I try to place an order, I cannot get past the login page. I even tried creating a new account and that didn't work either!

A: dear customer ,plz log in by facebook or your email.

Pam Time: 2017-09-01 14:16

Q: Can you do clear lenses with bifocal

A: dear customer, yes we can do.

DawnReid Time: 2017-09-01 12:43

Q: I can not find the try on/for frames option on the website

A: dear customer, the website not every frames have \"try on \",but you can see the data of each glasses.

Sylivia Time: 2017-09-01 01:02

Q: Hay, I would like to know if u can include transition and lenses ofcourse. Le me know the frames , lenses plus transition how much it can cost me

A: dear customer, which frame do you want to buy and you can send your RX to us.

LauraFowler Time: 2017-08-31 21:41

Q: My husband's glasses took over the guaranteed time(I paid $5.00 extra for that). In addition the lenses are already scratched( paid extra for that too!). How are you going to make this right?

A: dear customer, we have checked for you ,we can give you a coupon code.

ShelbyMelvin Time: 2017-08-31 18:31

Q: My Granddaughter broke her frames and the frame is out of stock. I would like to know if her lenses may work in another frame. Thanks, Shelby

A: www.wherelight.com you can visit our website and choose another pair we can give you coupon code.

CarmenAmezquita Time: 2017-08-31 14:30

Q: Do I send my prescription to you and pick the frame

A: dear customer, you can visit our website and fill in the prescription .www.wherelight.com

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