Buy Prescription Glasses Online at Affordable Prices

Mattie Time: 2020-05-04 12:00

Q: Item19527 I want yellow when I click on yellow frames, the pink comes up are you out of the yellow?

A: Dear Mattie, do you mean item 95127 ? We don\'t have it in yellow.

JulianaLima Time: 2020-05-04 11:07

Q: I have 2 glasses in my cart but I didn't know how to fill the prescription information but ATTACHED my original one to the order. Does it work?

A: Dear Juliana Lima, yes, please attach your original prescription in your order.

Wendi Time: 2020-05-04 08:16

Q: I ordered the Nada 50618 frame in green. I saw someone on social media with the same Nada frame in a translucent pink in this same frame. Is this pink frame available to order?

A: Dear Wendi, we are sorry to tell you that we only have this frame in green. We don\'t have it in pink. Can you accept the green frame ?

Yoli Time: 2020-05-03 22:13

Q: Just wasn’t blue light glasses

A: Dear Yoli, do you have problem with your glasses ? Would you please tell us your order number ? We will help you.

LaurenMosberg Time: 2020-05-03 05:46

Q: Hi! I just placed an order last night (82005021826324) and forgot to change the address for where it needs to be delivered. Is it too late to change it to the usual address I have it shipped to? Thank you.

A: Dear Lauren Mosberg, would you please tell us your correct address ? We will change the address for you.

LyndaNeider Time: 2020-05-02 16:31

Q: I would like my lenses for distance and in the gray color. Please respond with your reply. Thank you!

A: Dear Lynda Neider, OK. We will make the glasses in grey for you.

LoritaDeveary Time: 2020-05-02 09:20

Q: My order # is 82005020912213 and my shipping address is incorrect. would you be able to help me change it? thanks

A: Dear Lorita Deveary, Would you please tell us your correct address ? We will change it for you.

StephanieProfera Time: 2020-05-02 08:21

Q: It looks like the city in my address was input wrong. Can I change this before it ships?

A: Dear Stephanie Profera, Would you please tell us your correct address ? We will change it for you.

Raquel Arrieta perez Time: 2020-05-01 16:33

Q: Quisiera saber si las progresivas varían de precio

A: Dear Raquel Arrieta perez, we would like to tell you that the cost depends on your prescription. You can go to our website, choose the frame you like and put your information in , then you can check the price.

UdemeEkong Time: 2020-05-01 11:22

Q: I ordered two glasses from you, I got the glasses but I can't see in them. The vision is blurry. This is the second time I ordered from you guys and I'm having the same problem with the glasses. I thought because the first order was bifocal that was why I couldn't see well with it, I ordered the second set progressive and I still couldn't see well. I know I entered the prescription correctly because I used the same with another company and the glass came perfect. Do I have to send the glasses back to you to be corrected? I can't spend that much money for the second time and not use the glasses. Thank you in advance for looking into this. This is my order numberId:2200328171511

A: Dear Udeme Ekong, please don\'t worry, we will help you. Would you please take a photo of your prescription and attach it in the email so that we can check it first ?

EstherThomas Time: 2020-05-01 06:55

Q: I have my order ready but it won’t go past order page

A: Dear Esther Thomas, please don\'t worry, we will help you. Would you please take a screenshot of the order page ? We will check it for you.

samantha tupes Time: 2020-05-01 00:06

Q: I bought a pair of glasses today. Forgot to put in first time customer 20% off promo code. Can I still use this please or get it from my first purchase?

A: Dear samantha tupes, Would you please tell us your coupon code ?

ShondaHamilton Time: 2020-04-30 13:35

Q: My order# is 82004232033123 can you at least tell me if they started production on my order.

A: Dear Shonda Hamilton, please don\'t worry, your order is in processing. We will email you a tracking number when we ship your order.

Darscilla Soanes Time: 2020-04-30 12:11

Q: Today I got my glasses in. I ordered a pair of prescription glasses and a pair of sunglasses. The sunglasses I ordered are the right ones. The prescription glasses that I got in are the wrong frame. So now what can I do?? I want the frame that I ordered not these ones. Please van you help me!!!

A: Dear Darscilla Soanes, please don\'t worry, we will help you. Would you please take a photo of the wrong frame and send it to us ? We will check it first.

LisaPupa Time: 2020-04-29 14:49

Q: Can I send a photo of my prescription I’m afraid I’ll write in the wrong numbers. Also, how do I figure out the PD? Thank you

A: Dear Lisa Pupa, yes, you can send us a photo of your prescription. Would you please tell us what type of glasses you want ? If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Yajaira Time: 2020-04-29 12:01

Q: Hola es la primera vez que entro en la página. Pero no se como entrar la información de la receta para mi espejuelos

A: Dear Yajaira, please don\'t worry, we will help you. Would you please send us a photo of your prescription ? We will check it for you.

Ketsy Time: 2020-04-29 09:56

Q: Hello, I got a question when I put my prescription and I’ll go to the check out I don’t see the AXIS #. Is this is ok? Before I ordered?

A: Dear Ketsy, have you placed an order ? Would you please send us a photo of your prescription ? We will check it for you.

Kirstie Lambeth Time: 2020-04-29 05:21

Q: I received my new sunglasses today and they have arrived with the arm snapped off!

A: Dear Kirstie Lambeth, please don\'t worry, we will help you. Would you please take a photo of the sunglasses and send it to us ?

ThomasKeaney Time: 2020-04-28 22:20

Q: The shipping information for my order does not show any results at the USPS: 9400111699000874974148

A: Dear Thomas Keaney, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111699000874974148 But due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry. Please trust us.

Dennis Murrell Time: 2020-04-28 18:55

Q: When I try to put in my PD and I do the dropbox, It won’t allow me to highlight any of them so I can’t submit my order

A: Dear Dennis Murrell, do you mean that you can\'t fill in your PD ? That means your PD is small and the frame you chose is too big. Big frame can\'t fit small PD, so please choose a smaller frame instaed.

Jasjot. Time: 2020-04-28 12:30

Q: I want to get a pair of glasses.. i kust knw its -2.75 for bothe eyes

A: Dear Jasjot, if you are sure about this. You can choose single vision distance lenses and fill in -2.75 as your sph value.

Valerie Schachner Time: 2020-04-28 05:32

Q: What is the fastest delivery on bifocal with line Glasses

A: Dear Valerie Schachner, please don\'t worry. Your order is in processing. We will email you a tracking number when we ship your glasses out.

Frías Jessica Time: 2020-04-26 18:18

Q: Hi. I live in Central Americas and I have P.O. Box in Miami. Do you send the lents to POBox? TK

A: Dear Frías Jessica, if you want to use POBox address, please choose standard shipping. Because the UPS Express shipping don\'t accept POBox address. Thank you for your understanding.

Tiffanie Kindle Time: 2020-04-25 18:36

Q: Hi are lenses a separate cost

A: Dear Tiffanie Kindle, yes, the lenses cost depends on your prescription. You can check it on our website: www.wherelight.com

ShondaHamilton Time: 2020-04-25 14:10

Q: How long does it normally take to put the prescription in the glasses & from that point how long will it take to ship

A: Dear Shonda Hamilton, do you mean how long is the production time ? It depends on your prescription. What type of glasses do you want ?

KELLY M VICTOR Time: 2020-04-25 12:14

Q: Hello, I put an order through and it charged my Paypal. However it is not showing in my order history and the items are still in my cart.

A: Dear KELLY M VICTOR, please don\'t worry, we will help you. Would you please tell us the transaction ID of your paypal payment ? We will check it for you.

Kim Time: 2020-04-24 22:44

Q: Hello just wanted to know if this company is in the United States.

A: Dear Kim, our factory is located in China.

KurischaBacon Time: 2020-04-24 14:42

Q: I sent an email over a month ago with my question and no one has gotten back to me. I tried to buy a pair of prescription glasses BUT IT WON'T LET ME PUT IN MY PD NUMBER! The entire drop down menu is shaded and it won't add my glasses to my cart without it!

A: Dear Kurischa Bacon, we did reply to you, we are so sorry if you didn\'t receive our reply. We are sorry to tell you that if you can fill in your PD, that means your PD is too small for the frame. So please choose a smaller frame. Thank you for your understanding.

Jennifer Gutierrez Time: 2020-04-23 20:34

Q: I have a strong prescription are you able to make a thinner lense? I dont see an option to order one like other eyeglass websites have.

A: Dear Jennifer Gutierrez, we would like to tell you that the higher the index, the thinner the lens. So you can choose the Ultra High Index 1.74.

Doretta Bishop Time: 2020-04-23 18:46

Q: Do you have readers.

A: Dear Doretta Bishop, yes, we do. You can chooe single vision reading lenses and fill in your prescription.

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