Buy Prescription Glasses Online at Affordable Prices

IdoiaCastellanos Time: 2020-04-16 02:19

Q: Dear Sir or Madam, I would like to buy (Felicia SN: 1916) but my PD is 58, it would be possible to get these glasses with my PD? Thank you very much in advance. Sincerely yours, Idoia

A: Dear Idoia Castellanos, we are sorry to tell you that your PD is small and the frame 1916 is big, it can\'t fit your PD. Please choose a smaller frame on our website. Thank you for your understanding.

TamikoBeals Time: 2020-04-15 20:38

Q: I ordered frames before and the edges of the lenses weren't polished. I want to order another frame and I would like my edges polished. Is that possible?

A: Dear Tamiko Beals, Yes. Please leave a note to tell you that you want the edges of the lenses polished when you place an order.

VanessaScates Time: 2020-04-15 20:06

Q: The tracking information for my two orders below has not moved at all since I received the numbers on April 6. Order number - 82003301051500 Order number - 83003292111572 I would appreciate information on the movement of these two orders.

A: Dear Vanessa Scates, We are so sorry for the delay. Affected by the COVID-19, there are flight disruptions and cancellations all around the world. We would like to tell you that your order has been shipped out, but the delivery time of your order might be delayed. We have contacted the UPS company and they said that they are trying to increase flights. We will try our best to make sure that you will receive your package. Please don\'t worry.

GailStanfield Time: 2020-04-15 11:36

Q: This time my glasses are hard to clean. There’s always smears and streaks. I had a coating put on them this time. I don’t like theses lens at all. Is there any resolution?

A: Dear Gail Stanfield, we would like to tell you that you can use the you can wash your glasses with soapy water, they are easy to clean. If you have any other problem, please feel free to contact us.

KenyataSimmons Time: 2020-04-14 23:27

Q: Took my money off PayPal but didn't send me to shipping. It's trying to make me pay twice. Either Send both pair or refund my money.

A: Dear Kenyata, please don\'t worry. we will help you. Would you please tell us your order number ? If you don\'t know your order number, would you please tell us your transaction ID of payment ?

FredaGarcia Time: 2020-04-14 22:50

Q: Hi my order number is 82004101916145. When I click the link to my shipment tracking it says it is a duplicate? I'm confused. Please help, thank you. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111699000855414113

A: Dear Freda Garcia, Please don\'t worry, we have contacted with the shipping company. They said that The post office system is a bit delayed, you need to wait a few hours to get online. Please try it tomorrow, please contact us if you still have problem tomorrow.

JackieLaFleur Time: 2020-04-14 21:10

Q: Is there a problem making and shipping the 4 pair of glasses to Houston, TX which is located in the United States?

A: Dear Jackie LaFleur, Affected by the COVID-19, there are flight disruptions and cancellations all around the world. We would like to tell you that we can make and ship the glasses, but the delivery time of your order might be delayed.

mariamvega Time: 2020-04-14 15:11

Q: Hi how can I used my coupon

A: Dear Mariam Vega, what coupon do you want to use ?

Alina Time: 2020-04-14 13:07

Q: Hi, I’d like to order two pairs of the clear glasses studded with stars but cannot find a place to request READERS +2.50 Please help!

A: Dear Alina, please choose single vision reading lenses and select +2.50 as your sph value.

SamarieDiaz Nieves Time: 2020-04-14 12:58

Q: Buenas tardes...solicite unos espejuelos con receta y me encantaron pero no me percate que me quedan muy anchos y se me caen....hay alguna manera de devolverlos y que me los arreglen o si no tienen arreglo los devuelvo y me dan un credito? Gracias

A: Dear SamarieDiaz Nieves, please don\'t worry, we will help you. Would you please tell us which pair is too big ?

Micheiko Foster-wright Time: 2020-04-14 08:59

Q: I'm having trouble my script has a number where it says cylinder I have numbers on my script, yours says none and wont allow me to put anything in. What should I do. I have several glasses I want to purchase is this site not for me

A: Dear Micheiko Foster-wright, would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

KarenDunlap Time: 2020-04-13 22:45

Q: If I order these frames “Rachel“ with no perscription just frames will they come with the tiny as pictured?

A: Dear Karen Dunlap, yes, you will get the frame with the tint as pictured

Lynn Time: 2020-04-13 21:33

Q: Requesting update on order: 82004111244186

A: Dear Lynn, please don\'t worry, your order is in processing. We will ship it as soon as we can and we will email you a tracking number when we ship the glasses. Thank you for your understanding.

JessicaGomez Time: 2020-04-13 16:07

Q: I want to order the Brianna glasses but your app will not let me put my prescription in *on that particular pair of glasses. I think there is a glitch in your system.

A: Dear Jessica Gomez, we would like to tell you that this frame is sold as frame only, you can\'t put your prescription in it.

Maegan Time: 2020-04-13 14:47

Q: I am trying to order non-prescription blue light glasses, but when I select the non-prescription option it goes straight to checkout without giving me any lens coating options. I also tried selecting the blue light lens option but then it won't let me skip the prescription. How do i do this?

A: Dear Maegan, please choose blue light lens option and choose 0.00 as your prescription.

SarahW Time: 2020-04-13 12:07

Q: I am trying to buy a pair of sunglasses without prescription lenses, but I keep getting a pop-up that says to confirm my prescription whenever I try to add them to my cart. I'm not sure what to do.

A: Dear SarahW, please click CONFIRM PRESCRIPTION.

jordan Time: 2020-04-13 10:29

Q: I have a FSA, I attempted to ask them if I could use the card to cover the glasses I ordered, but they said to ask if the service accepted such payment. I've already paid for my glasses, but in the future do you accept FSA payments? Thank you!

A: Dear jordan, sorry, we don\'t accept FSA payments.

Ashlee McCarroll Time: 2020-04-13 08:28

Q: What’s my order status I did not receive and order confirmation 82004120751465

A: Dear Ashlee McCarroll, we have shipped your order. The tracking number is 9400115902368877370992. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877370992

Deb Gross Time: 2020-04-12 19:52

Q: I would like to order +1.0 reading glasses. What should the prescription be?

A: Dear Deb Gross, we would like to tell you that you can choose single vision reading lenses and fill +1.00 in sph. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Juliana Lima Time: 2020-04-12 15:44

Q: Hi, I uploaded my prescription and I am trying to save but it asks for the PD and I can't find this measure on my prescription

A: Dear Juliana Lima, if you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

VickiHeckroth Time: 2020-04-11 17:28

Q: I ordered a replacement pair of glasses because the clear lens broke on the plastic part. You sent me a confirmation message but I cant seem to find the order on your site. Ii am having to wear the sunglasses in able to see very good or read. Please send me some information on my order. Thank you

A: Dear Vicki Heckroth， we would like to tell you that you can log in the account : vickiheckroth@gmail.com to check the order. And the order number is 82004091240408

Nancy Campise Time: 2020-04-11 12:56

Q: I bought glasses about a year ago and I would like to reorder another pair with the same script. Can you please tell me how much they will be. Minus the 20% off.

A: Dear Nancy Campise, we would like to tell you that the price is $42.83.

Milene Time: 2020-04-11 10:08

Q: I did place my order yesterday where can I see the status of my order ??

A: Dear Milene, we would like to tell you that you can log in your account and find \"My order\". Then you can check the status of your order.

Shaquita Time: 2020-04-11 06:39

Q: I’ve ordered several frames and will most definitely purchase more. I have a pair I like but don’t love. I wanted to love them it’s just not doing anything for me. Is there a way to exchange them for a pair I love.

A: Dear Shaquita, we are sorry to hear that, please don\'t worry. Would you please tell us which pair you don\'t like ?

Sarah Time: 2020-04-10 16:44

Q: I cant upload the ADD element of my prescription

A: Dear Sarah, would you please tell us which lenses you want to order ?

ChristineSchwendenman Time: 2020-04-10 12:15

Q: My shopping cart has 2 pair of glasses I would like to purchase, but your cart will not go any further. It won’t go to shipping and payment. I wanted to order these glasses while they are on sale.

A: Dear Christine Schwendenman, do you mean that you can not use the discount ?

CrystalJones Time: 2020-04-09 14:28

Q: I am trying to order 2 pairs of glasses and use the Bogo new code can I do that?

A: Dear Crystal Jones, yes, you can fill in the code (bogonew), and please don\'t choose discounted frame.

NicoleDagenais Time: 2020-04-09 11:45

Q: Hi, I bought a pair of glasses from you last April 2019 (order no 81904031140415) I broke one of the branches (the right hand one) and I was wondering if it is possible to purchase a replacement. thank you Nicole

A: Dear Nicole Dagenais, yes, we are having easter sale, 20% off. The code is E20. You can order a new frame on our website.

Glo Time: 2020-04-09 10:45

Q: Can we try the frames first?

A: Dear Glo, sorry, we don\'t quite understand. Would you please describe the problem in detail ? We will help you.

Dina Robertson Time: 2020-04-09 10:21

Q: How do I find my order if I haven't received a confirmation email yet?

A: Dear Dina Robertson, we have shipped your order. The tracking number is 9400115902368877366902. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877366902

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