Buy Prescription Glasses Online at Affordable Prices

AVA JERNIGAN Time: 2020-03-28 10:57

Q: Hello! I received my glasses and I believe I was sent the wrong frame. The prescription is right, but the frame doesn’t fit and feels like a kids frame. How do I get a larger frame?

A: Dear AVA JERNIGAN, would you please tell us your order number ?

Faith Time: 2020-03-27 12:04

Q: I’m trying to get glasses that say the PD between 61-80...my PD is 63, it is saying my PD is too small and won’t let me order them. Why?

A: Dear Faith, would you please tell us which frame you want ? Would you please tell us the frame number or name ?

AsakoSalinas Time: 2020-03-26 18:15

Q: Hi do you have glasses with the spring hinges? I search for it on your website but nothing hit

A: Dear Asako Salinas, please click this link to choose glasses with the spring hinges :https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&scene=1&from=list

MichelleWalsh Time: 2020-03-26 10:40

Q: Hi I am considering purchasing some glasses and have never ordered from you before. Are you still shipping and making glasses now? I live in New Jersey

A: Dear Michelle Walsh, we still ship and make glasses. Please don\'t worry.

ZahrahaFaried Time: 2020-03-26 08:10

Q: I am trying to see if you offer either transitions or Photochromic

A: Dear Zahraha Faried, yes, we have Photochromic lenses.

Taylor Booker Time: 2020-03-25 23:12

Q: I am trying to find a specific pair of glasses

A: Dear Taylor Booker, Which frame do you want ? What can we do for you ?

Rico Broadway Time: 2020-03-25 21:12

Q: Hello, I was wondering if I could have prescription lenses put into the Karin frames, and if so how much would that cost? It looks like these frames are just for fashion, but I have a Rx. Thanks

A: Dear Rico Broadway, We are sorry to tell you that this frame is just for fashion, you can\'t add prtescription in it.

Ilda Time: 2020-03-25 10:16

Q: My frame broken I need you guys send me a new one please I don’t know how to send a picture for you see please

A: Dear Ilda, would you please tell us your order number ? And would you please take a photo of the broken glasses and attach it in the email ?

TiffaniKeaton Time: 2020-03-24 04:09

Q: Is it possible to just order a new frame with no lenses? I love my glasses I ordered from you and I broke the arm. The lenses are fine I just need a new frame.

A: Dear Tiffani Keaton, yes, you can choose Frame Only.

Susan Story Time: 2020-03-23 08:43

Q: Can I get any frame with nonprescription lenses?

A: Dear Susan Story, yes, you can select Plano as your prescription, then the glasses will be non-prescription.

CarolBenton Time: 2020-03-23 08:11

Q: Greetings, I hope everyone is well. How do I order the same glasses as before without having to put all the information in again? Thank you, Carol

A: Dear Carol Benton, we are sorry to tell you that you have to put all the information in again. Thank you for your understanding.

AllissaHultgren Time: 2020-03-22 19:47

Q: I accidentally ordered something when I meant to order something else and I can’t seem to go back. I would like to cancel my order so I can place the correct one

A: Dear Allissa Hultgren, Do you mean that you want to cancel your order #82003221935511 ?

Darlene Strey Time: 2020-03-22 14:14

Q: Do you have readers?

A: Dear Darlene Strey, we have readers. You can choose single vision reading lens and fill in your prescription.

Ramona Time: 2020-03-20 21:34

Q: Are the Kaila, black Hexagon shaped frames going to be restocked?

A: Dear Ramona, sorry, it is discontinued.

Kat Time: 2020-03-20 13:57

Q: I asked why my glasses (Order #2200304195105) hadn't shipped after many days of sitting in "packing" status and was given a tracking number. However, it has now been 3 business days and USPS says that they have not received that package from you, the shipping label was created but they never got the package to mail. Where is my order?

A: Dear Kat, the tracking show that SIOUX FALLS SD DISTRIBUTION CENTER, Departed USPS Regional Facility -> Your item departed our USPS facility in SIOUX FALLS SD DISTRIBUTION CENTER on March 20, 2020 at 11:44 pm. The item is currently in transit to the destination. Please don\'t worry.You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111899223319555407

Jessica Vazquez Time: 2020-03-20 07:53

Q: I have a round face which shape classes should I wear

A: Dear Jessica Vazquez, you can choose rectangle shaped frame.

KimberlyBennett Time: 2020-03-19 09:40

Q: Hi, I'm trying to to place an order for the Mayes & Paz And I have 2 PD that 33.0 for both eyes, and it has the numbers but I can select it. Why is that?

A: Dear Kimberly Bennett, We are sorry to tell you that the frames Mayes & Paz are too big.It can\'t fit your PD, please choose smaller frames on our website. Thank you for your understanding.

Lori Robertson Time: 2020-03-18 19:25

Q: Do you have readers

A: Dear Lori Robertson, yes, we do. you can choose single vision reading lens.

KIMBERLY Time: 2020-03-18 16:38

Q: Where are my glasses I paid no receipt nothing what is going on

A: Dear KIMBERLY, we have shipped your order. The tracking number is 1Z3X6F460449307387. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z3X6F460449307387&requester=WT/trackdetails

Cindy Najera Time: 2020-03-18 15:33

Q: Hi I’m trying to order some glasses and regular glasses I filled out the whole prescription part but when it comes to the pd it doesn’t have my option so how can I get the glasses I want with my PD???

A: Dear Cindy Najera, which pair of glasses do you want ? And what is your PD ?

MariaGonzalez Time: 2020-03-17 12:31

Q: My tracking info mentions that my package was delivered yesterday but I did not receive a package. Who would I contact to check where my package is?

A: Dear Maria Gonzalez, We have checked your tracking information and it shows that your package has been delivered in your mailbox. Would you please check your mailbox first ? And please don\'t worry, we promise that we will solve your problems. If you didn\'t find them in the mailbox, would you please contact the local USPS office first? If they also can not find your package, would you please get a statement from USPS to state that you have not received the package? And Please take a photo of the statement and attach it in the email. Please contact us as soon as possible. We are looking forward to your feedback. Thank you for your understanding and support.

MarianHumphries Time: 2020-03-17 12:23

Q: If my prescription says 090 for the axis is that the same as 90?

A: Dear Marian Humphries, yes, 090 is the same as 90.

EvangelineEarle Time: 2020-03-17 05:59

Q: Morning please can you tell me where my glasses are 2200306085606 and 2200306072414 order was placed 3-6-2020 its 11days and no information thank you

A: Dear Evangeline Earle, We shipped your order 2200306085606 and 2200306072414 togetaher. The tracking number is 92055901755477000145653374. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=92055901755477000145653374

Kim Time: 2020-03-16 09:13

Q: On my prescription it give the axis for my left eye as 167.5. However, there is not the option to give half numbers. What should I do?

A: Dear Kim, would you please take a photo of your prescrfiption and attach it in the email ? We will check it for you.

MirandaConroy Time: 2020-03-15 19:59

Q: Hello, I recently bought new glasses from and absolutely loved them and was planning to recommend them to others as the style and prescription was absolutely perfect, however after one day of wearing my new glasses the nose pad wire snapped off, making them unwearable. If there is anything you can do to resolve this issue I would greatly appreciate it.

A: Dear Miranda Conroy, please don\'t worry, we will help you. Would you please take some photos of the glasses and send them to us ?

HeidyGrana Time: 2020-03-15 17:17

Q: Order #82003130442589, I have not received a tracking number yet, why?

A: Dear Heidy Grana, please don\'t worry, your order is to be finished. We will ship it tomorrow and we will email you a tracking number.

Aleks Time: 2020-03-15 14:35

Q: Hello, I’d like to purchase a pair of blue light blocking glasses with no prescription. When I choose the blue light lenses it tells me to fill in a PD number. When I choose “none” it still wants to force me. How do I purchase glasses with blue light protector but no prescription?

A: Dear Aleks, please choose any number as your PD.

KatWatringEllis Time: 2020-03-15 08:21

Q: i dont see my order number in my online orders?? 2200313144615

A: Dear Kat WatringEllis, your order is in processing, please don\'t worry.

JJ Time: 2020-03-14 19:40

Q: Hi. I have a pd of 63 and I’m having trouble ordering both the Nathalie and the Calista. Is there any way to make my pd work with these frames? Thank you JJ

A: Dear JJ, we are sorry to tell you that these 2 frames are too big. It can\'t fit your PD. Please choose smaller frames on our website. Thank you for your understanding.

DanielleLecostre Time: 2020-03-14 10:23

Q: Hi I ordered glasses on 28th Jan & have still not received them. Tracking shows they are still in China, is that right? Order Id:82001282111576

A: Dear Danielle Lecostre, the tracking shows that MELBOURNE VIC, Item processed at facility, please don\'t worry, you will receive your package soon.

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